We booked through a hotel booking site and were upgraded for free to a double deluxe room. However it was nowhere near to what is shown in the photos. Even though the rooms are huge, everything starting from the walls, carpets, sofas, etc are really shabby. The lighting was so…
Booked through a popular website and upon arrival was quite suprised at how different eveything looked from photos. The hotel is in a very old and run down part of Nairobi. The building itself is old and in desparate need of a renovation. The food was average, rooms were old and…
If you are looking for the best service experience, this is the place for you... I stayed in this hotel for more than 10 days, and everyone was behind me to make me feel home.The breakfast provided is quite basic, but the suite room was quite spacious
Good environment but kindly align prices online with those at the hotel. The rooms are clean and comfortable to sleep in. The food is nice but variety to suit different cultures is needed. Nice view from my room window.
Can you imagine arriving in Nairobi after a 20 hours trip... taking a shower and discovering water is dramatically cold. Calling the reception and hearing (“yes! Hot water starts at 6 p.m.!!!) but why they can’t tell guests??? Anyway I tried also at 7 p.m but water was slightly…
"higher floor / better view"
"Suggest a higher leave to minimise the street (traffic) noise."
"always choose the executive rooms from 3rd floor"
"Don't choose rooms facing Moi Street as they can be noisy from the traffic"
"Rooms not facing the roads are quietier"