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Clarence House Nairobi

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Clarence House Nairobi
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42 Reviews from our TripAdvisor Community

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Showing 41: English reviews
Reviewed 1 week ago

This place has become my home away from home. Spacious rooms, amazing skyline view of Westlands Nairobi. The service from the time i enter to the time i leave has always been exemplary. My new hiding place away from the crazy city life.

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Helpful?
Thank edwin k
Reinhard K, General Manager at Clarence House Nairobi, responded to this review

Dear Guest, We appreciate for taking your valuable time to review us.We are gratified that your stay with us is always memorable. This is a strong message of encouragement to the team to attain exemplary guest service. Kind Regards, RENNY KATHENGE GENERAL MANAGER

Amsterdam, The Netherlands
Reviewed 14 December 2016

During my visit in Kenya I decided to stay in the Clarence House in Nairobi and it was a pleasure. The staff is super friendly and helpful and they did everything to make me feel comfortable and relaxed. Especially their personal approach make you feel at home immediately.. The rooms are big, clean and comfy with flatscreen TV and everything...

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Helpful?
Thank Mike_3071
Reinhard K, General Manager at Clarence House Nairobi, responded to this review

Dear Guest, We appreciate your time and sharing your experience at Clarence House Nairobi .As a team, we strive to ensure memorable stay at the hotel around the clock. This is a motivation to the team to achieve high service standards in all avenues. Kind Regards, RENNY KATHENGE GENERAL MANAGER

Nairobi, Kenya
Reviewed 17 October 2016

Clarence is an all round paradise!! The rooms are so spacious, very clean and fully furnished... The rooftop has excellent space, social staff members,and the kitchen staff very perfect! Everything about Clarence is DOPE!! When you enter the gates of Clarence House, you feel more relaxed and and at home! Its a Royal Paradise! Am happy to be associated with...

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Helpful?
Thank joycewahinya
JWKOI21, General Manager at Clarence House Nairobi, responded to this review

Dear Guest, It was a honour and will always be,to host you in our hotel.Through your feedback we are able to evaluate our performance and push to attain more.To our esteemed clients,we delight in creating memorable experiences for our guests. Kind Regards, RENNY KATHENGE GENERAL MANAGER

Reviewed 15 October 2016

I loved this hotel. The staff of Clarence House Nairobi always make you want to come back again and again. This applies across all the sections from concierge, reception, restaurants, drivers, etc. They are always very friendly and courteous and yet remain very professional in their service. Rooms are top level, food as well, staff incredibly polite and always available....

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Helpful?
1Thank MaghangaM
JWKOI21, General Manager at Clarence House Nairobi, responded to this review

Dear Guest, We appreciate for taking your time to give us an overview of our performance.Will share the feed back with the team as its an encouragement to offer memorable experiences to our esteemed guests. Kind Regards, RENNY KATHENGE GENERAL MANAGER

Reviewed 6 September 2016

My family and I found the management staff to be nothing but welcoming and attentive to our every needs. The buildings were very modern and stylish, with spacious, well-kept rooms- perfect size for a family. I was most impressed by their roof-top swimming pool and restaurant space. Being at the heart of Westland, we were able to swim and relax...

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Helpful?
Thank Rebecca M
JWKOI21, General Manager at Clarence House Nairobi, responded to this review

Dear Guest, We are grateful for taking your time to evaluate our performance. Guest comfort and exceeding expectations is our mission, as Clarence House Nairobi. Looking forward to host you and our esteemed clients at large in the tune of creating memorable experiences. Kind Regards, RENNY KATHENGE GENERAL MANAGER

Reviewed 2 September 2016

Clarence House is the best hotel for business and vacation travelers! The rooms are very spacious and well equipped with ultra-modern facilities and pocket friendly prices! We enjoyed steam baths as well as professional services of a Gym instructor in the health club! The fast and strong Wi-Fi within the hotel and in our room kept us connected throughout our...

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Helpful?
Thank Makau D
JWKOI21, General Manager at Clarence House Nairobi, responded to this review

Dear Guest, Thank you for your informative review about Clarence House Nairobi. We strive to exceed guests expectations be it on leisure or business travel, this is a motivation to the team to achieve excellence in guest service. Kind Regards, RENNY KATHENGE GENERAL MANAGER

Reviewed 2 September 2016 via mobile

Great improvements since December 2012 in all facilities, rooms, cloud9 restaurant, bar swimming pool, three conference rooms, Wifi, amble parking space, top hotelvsecurity 24/7 and great welcoming staff to offer best services. Lovely place to stay in anytime for your holidays and retreats. Best tourist destination to jet anyway from the world - Amecicas, Africa, Europe, Asia, Australia. You get...

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Helpful?
Thank RonohRM
JWKOI21, General Manager at Clarence House Nairobi, responded to this review

Dear Sir, We appreciate your review and support, continuous development to maintain our mission to offer unappalled guest service is our duty. Kind Regards, RENNY KATHENGE GENERAL MANAGER

Bethesda, Maryland
Reviewed 28 July 2016

Loved the atmosphere and vibes while staying at this place. The decoration is awesome, rooms are so pampering, so clean, and very luxurious. The staff is very nice and friendly and make you feel at home. A special big thank you to the General Manager – Renny K for helping me out with my WIFI settings. To the staff working...

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Helpful?
Thank Alice W
JWKOI21, General Manager at Clarence House Nairobi, responded to this review

Dear Guest, We appreciate your precious time on reviewing our performance. The Clarence team endeavors to offer un-paralleled hospitality to our esteemed guests. This is an encouragement to the team to strive on higher achievement. Kind Regards, Renny Kathenge General Manager

Pretoria, South Africa
Reviewed 1 June 2016

Rooms - roomy and comfortable, with: - desk - lounge area - basic kitchen fit out for self catering (fridge, microwave etc) Staff very helpful and friendly Restaurant and bar facilities are good Gym well equiped Swimming pool on rooftop Fast WiFi (free)

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Helpful?
Thank Walter R
JWKOI21, Manager at Clarence House Nairobi, responded to this review

Dear Guest, We appreciate your review about Clarence House Nairobi. Your feedback is taken-in with a lot of zeal to ensure high standards of guest satisfaction in all avenues. Kind Regards, RENNY KATHENGE OPERATIONS MANAGER

London, United Kingdom
Reviewed 31 May 2016

My daughter, her friends and I Stayed 1 night. We had a two bedroomed apartment, which we were very happy with. The décor is fantastic, It was cozy and spacious. Everything was excellent, From friendly staff, to the food at cloud 9, the ambience and most of all, the heated pool, which the kids really enjoyed, and spent most of...

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Helpful?
Thank alice267
JWKOI21, Manager at Clarence House Nairobi, responded to this review

Dear Guest, Thank you for sparing time to review our performance.It is a motivation to the team to achieve tremendous guest experience. Once again we welcome you and our esteemed guests to Clarence House Nairobi,where memorable memories are created. Kind Regards, RENNY KATHENGE OPERATIONS MANAGER

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service

Additional Information about Clarence House Nairobi

Address: 8 School Lane, Nairobi, Kenya
Region: Kenya > Nairobi
Price Range: $122 - $278 (Based on Average Rates for a Standard Room)
Number of rooms: 50
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Questions & Answers

Here's what travellers have asked, with answers from Clarence House Nairobi staff and other travellers.
2 questions
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Dubai, United Arab Emirates

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Questions? Get answers from Clarence House Nairobi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are quite Ok but Upper rooms offer better views!”
  • Stean Bath
  • Interior
  • Room Facilities
  • Room interior & Facilities
  • Kitchenette
  • Interior
  • Room Facilities
  • Kitchenette
 of 5 bubbles makaud, 2 Sep 2016 | Read review
“Rooms on the higher floors have good views”
 of 5 bubbles alice267, 31 May 2016 | Read review
“All the rooms have great scenic views..”
 of 5 bubbles GeorgeHassan01, 17 Mar 2016 | Read review
“no room is good”
 of 5 bubbles nann22, 10 Feb 2016 | Read review
“Excellent roof top pool, that is heated”
 of 5 bubbles Kenyana9, 25 Aug 2015 | Read review
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