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Grand Royal Hotel

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8 Reviews from our TripAdvisor Community

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Showing 8: English reviews
Pyongyang, North Korea
2 reviews
Reviewed 2 weeks ago

the worse experience ever had in a hotel,arrived at the reception to book for three weeks stay but as soon as i saw the staff changed my mind and asked for one night to check facilities first,the a/c was broked,the fridge not working,the hot water was not available,the internet was down,there was stench eminating from the landings of shiisha/smoke and... More 

Helpful?
Thank Hargeisawi
Helsinki, Finland
Level Contributor
8 reviews
Reviewed 23 July 2016

This hotel is a contrast to the location, where it is bustling, noisy, crowded and sometimes hot outside. In comparison to other hotels in the city centre of the same grade, it offers more space and it is quite cool with free wifi and an open restaurant.It is located quite near the city centre with an easy connection of public... More 

Helpful?
Thank _gmelvines
1 review
Reviewed 19 July 2016 via mobile

I had worst experience in that hotel.paid for two weeks ahead.sink was leaking lights was not working. I went to the reception to ask if they can fix it.they said they are going to send somebody.nobody came. After 3 days I went back to ask if they can change my room.although people were checking out I was told there are... More 

Helpful?
Thank abass615

Travellers are raving about these Nairobi hotels

Level Contributor
42 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 28 October 2015 via mobile

I was here for about 30 days; the hotel has averagely good facilities, Gym, Wifi, Restaurant, Travel bureau, Steam bath etc.. It's clean although some rooms have peeling paint, and the bathroom don't drain well. The neighborhood was extremely dirty then, although the road was under construction. During my visit what I loved most was their breakfast which was an... More 

Helpful?
Thank Dr_Andrew_Okello
Mombasa, Kenya
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 August 2014

I traveled to Nairobi on business on the last week of July. I had a reservation in this hotel and truly I arrived in early morning of 28th July 2014. The general experience as you approach the hotel is that it is good....and the room was good. Good value for money... water was not hot and one of my bedside... More 

Helpful?
Thank Promise053
Hong Kong, China
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 February 2014

I spent a week at the Grand Royal Hotel in late January 2014. The room was OK--no hot water for several days, but working wi-fi after the first day. What really stood out was the staff of the hotel. I had never been in Eastleigh before, and really felt like the staff looked out for me: getting me taxis and... More 

Helpful?
5 Thank GordonMath
hpt
Level Contributor
273 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 2 October 2013

Close to other high skyscrapers, airport, overall business center pulse of the city. They even have a HONEYMOONERS suite, there are digital safes, and an unique keycard system. The property is full of vivid/bright walls, flowers, drapes, etc....it is also well lit, COOL, and has about 3 or 4 business rooms AND a ballroom with the capacity of over 500... More 

Helpful?
3 Thank pky_pook
Los Angeles, California
Level Contributor
50 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 6 April 2013

I've traveled to and spent significant amounts of time in 52 countries, including hazard zones like Syria, Lebanon, post-earthquake Haiti, Rwanda, Uganda (the list goes on), but I've never traveled through an apocalyptic netherworld to get to a hotel and still been in it once I got there. The Grand Royal Hotel in the Eastleigh neighborhood of Nairobi looks nice... More 

Helpful?
10 Thank BigDBill

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Amenities

Highlights
  • Restaurant
Things to do
  • Restaurant
In your room
  • Air Conditioning

Additional Information about Grand Royal Hotel

Address: General Warungi Street | Eastleigh, P.O. Box 40639 - 00100, Nairobi, Kenya
Region: Kenya > Nairobi
Number of rooms: 164
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Questions & Answers

Here's what travellers have asked, with answers from Grand Royal Hotel staff and other travellers.
1 question
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?
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