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Jacaranda Nairobi Hotel

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Jacaranda Nairobi Hotel
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370 Reviews from our TripAdvisor Community

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Showing 300: English reviews
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 days ago NEW

Business trip for three weeks.... Hotel in the middle of wetlands, near two big shopping malls. Staff were friendly and polite, Food was good and the rooms are large enough. Its good if your working around west lands otherwise traffic is terrible. I was working in Upperhill and it would take hours to reach the hotel.

Thank Wazi C
Weil am Rhein, Germany
Level Contributor
13 reviews
4 hotel reviews
Reviewed 5 days ago NEW

Business trip for several consecutive days.... I wanted to avoid security issues with large hotels in the city center that belong to large international chains or where you feel like a prisoner because you cannot go out by foot. - easy booking, excellent value for money (negotiated room price) - well situated in Westlands, close to 2 shopping malls in... More 

Thank Rotopal
Cirencester, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago

We decided to stay the night in Nairobi before travelling back to UK - otherwise it would have meant leaving the Diani Beach resort around 11pm and travelling overnight with little / no sleep. This is a great hotel with all the staff very cheerful and would do anything to help. We had a lovely meal and drinks outside which... More 

Thank David H
Battle, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago

Stayed as a couple for three nights whilst on holiday in Kenya, all the staff were lovely, friendly, polite could not do enough for you. Good food, clean and comfy room. On last day whilst awaiting our flight which did not leave until 22.50hrs allowed us to use the room all day free of charge. Many, many thanks for your... More 

Thank Tony S
co antrim
Level Contributor
66 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 3 weeks ago

I was lucky to stay in the Jacaranda, upon arrival the security team, receptionists, doorman, check in staff, were more than professional and welcoming. The hotel itself is built of a high standard, rooms are large, beds very comfortable, desk area to work, wifi is strong. The restaurant needs an extra mention. I enjoyed the buffet breakfast every morning with... More 

Thank analace13
New Delhi, India
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

It is a good business hotel with an appropriate location. Staff, food, Hospitality, Rooms, Cleanliness is just fine. I was here for 4 days and have become a regular since then. This is an appropriate hotel for business travellers.

Thank NipunRishi
Roxby Downs, Australia
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago via mobile

Didn't really enjoy my stay too much here. I was happy to leave. The plumping is terrible here absolutely no pressure in shower 🚿 only about 4 stains of water. My shower was broken they came to fix it but didn't do a very good job. Ended up having baths for the three nights we stayed. The food was ok... More 

Thank April-lee2

Travellers are raving about these Nairobi hotels

Adelaide, Australia
Level Contributor
68 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 4 weeks ago

We stayed here for 2 nights on the start of a G Adventures safari. As it was part of our package we can't comment on the price/value. The hotel is well secured with guards & gates at all entrances and the gardens are attractive and well maintained. There is a mall in the street behind the hotel that is an... More 

Thank SCS62
Noida, India
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 weeks ago

This Hotel is one of the oldest hotel in Nairobi.Not the best i can say. As this hotel is located at the city center so the connectivity to offices becomes easy.This hotel is good for business travelers. It has good gym and swimming pool.

Thank Dipayan P
Jacaranda-Hotel-Rep, General Manager at Jacaranda Nairobi Hotel, responded to this review

Dear Guest, Thank you for making Jacaranda Nairobi Hotel your preferred hotel in Nairobi during your previous business visit to the city. Thank you for taking your time to inform us on how your stay with us was highlighting our location and health club as our major strengths. As you have stated, Jacaranda Nairobi Hotel, prides itself in being one... More 

Amman, Jordan
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 16 October 2016

The hotel is situated in the heart of Westlands, next to Sarit Centre (shopping mall). It's an ideal gateway if you are driving to west-north: Naivasha, Nakuru, etc. to avoid morning traffic through the city centre. The hotel is quite nice although not cheep compare to the other hotels in Nairobi of the same class. What was really disappointing is... More 

Thank Alex F

140 photos of this hotel

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All Traveller Photos (139)
Hotel & Grounds (29)
Pool/Beach Area (12)
Dining (10)
Room/Suite (23)
View from Room (2)
Bathroom (8)
Other (55)

Management photos: Courtesy of the property manager

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Pool/Beach Area (1)
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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Minibar
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting

Additional Information about Jacaranda Nairobi Hotel

Address: Waiyaki Way, Nairobi 00800, Kenya
Region: Kenya > Nairobi
Price Range: $186 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Jacaranda Nairobi Hotel 3.5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Jacaranda Hotel Nairobi
Hotel Style:
#16 Spa Hotel in Nairobi
#27 Business Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from Jacaranda Nairobi Hotel staff and other travellers.
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Questions? Get answers from Jacaranda Nairobi Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on the upper floors have a good town view”
 of 5 bubbles wazic2016, 30 Nov 2016 | Read review
“not above main lobby (security reasons), not view on swimming pool wher week end are for noisy families”
 of 5 bubbles Rotopal, 29 Nov 2016 | Read review
“Stay on 3rd floor. The rooms are quieter.”
 of 5 bubbles NipunRishi, 6 Nov 2016 | Read review
“Select the pool view rooms”
 of 5 bubbles dipayanp, 30 Oct 2016 | Read review
“Pool side rooms are great!!!”
 of 5 bubbles kondwanim2015, 19 Aug 2016 | Read review
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