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Jacaranda Nairobi Hotel

Traveller (208)
Room & Suite (49)
Dining (40)
Overview
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
3.5 Star accommodation
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Reviews (452)
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All reviews shopping mall no air conditioning breakfast buffet is short stay masai mara westlands sarit gym conference taxis security
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1 - 5 of 368 reviews
Reviewed 2 weeks ago via mobile

Stayed here for work and I must say I have no complaints. The breakfasts were varied and decent quality, the rooms large andvery comfy. The best thing though was a decent sized swimming pool where I could actually swim! There's also a gym, a nice...More

Date of stay: November 2018
Thank masserd
Response from OliviaM2617, Front Office Manager at Jacaranda Nairobi HotelResponded 2 weeks ago

Dear Martin, Greetings from Jacaranda Nairobi Hotel. I trust that this finds you well. I would like to thank you for taking time out of your busy schedule to review us. This is really appreciated and held in high regard. We look forward to hosting...More

Reviewed 3 weeks ago

We stayed at the Jacaranda in Nairobi for two nights before a safari and one after. This hotel was booked by our tour company. If I had been able to book elsewhere, I probably would have and would certainly not book it again. The positives:...More

Date of stay: October 2018
Thank AKM751
Response from KelvinM794, Director of Sales at Jacaranda Nairobi HotelResponded 2 weeks ago

Warm greetings from Jacaranda Hotel Nairobi, and thank you for reviewing your stay with us. We greatly value your feedback as we work towards maintaining and continually improving our standards of service. We apologize for your experience with the room and facilities on your initial...More

Reviewed 3 weeks ago

stayed at jacaranda in November really helpful and friendly staff food good. excellent location stayed for 1 night on arrival and a second on departure. room was ready and exceptionally clean would recommend hotel highly.More

Date of stay: November 2018
Thank carole t
Response from KelvinM794, Director of Sales at Jacaranda Nairobi HotelResponded 2 weeks ago

Dear Carole, Greetings from Jacaranda Hotel Nairobi, and thank you for taking the time to review your brief stay with us! We work hard to maintain our standards of service and your feedback is very important to us in this regard. We are glad you...More

Reviewed 4 weeks ago

We stayed at the Jacaranda for two nights before our safari. I didn't have much to judge it against, but ultimately decided to give it four stars. The rooms were pretty basic, and had a few shortcomings like no screens. I wanted to leave the...More

Date of stay: October 2018
Thank Eauboy
Response from KelvinM794, Director of Sales at Jacaranda Nairobi HotelResponded 2 weeks ago

Greetings from Jacaranda Hotel Nairobi, and thank you for taking the time to review your stay with us. We work hard to maintain our standards of service and your feedback on our rooms and amenities is very important to us in this regard. We are...More

Reviewed 4 weeks ago via mobile

Quiet and serene environment for a good retreat. Good for conferences and group meetings. They have budget accommodations and very clean and spacious rooms. Toilet facilities are good with hot water. Swimming pool and gym services available. Breakfast is included in accommodation cost.More

Date of stay: November 2018
Thank king_jini
Response from KelvinM794, Director of Sales at Jacaranda Nairobi HotelResponded 2 weeks ago

Greetings from Jacaranda Hotel Nairobi, and thank you for taking the time to review your stay! We work hard to maintain our standards of service and your feedback is very important to us in this regard. We are currently working on improvements to the facilities...More

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About
Amenities
Top amenities
Room Service
Restaurant
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Hot Tub
Sauna
Details
Price range
US$100 - US$155 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Business Hotel in Nairobi
#28 Spa Hotel in Nairobi
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$100 - US$155 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Business Hotel in Nairobi
#28 Spa Hotel in Nairobi
Room types
Non-Smoking Rooms, Family Rooms
Photos
Traveller (208)
Room & Suite (49)
Dining (40)
Pool & Beach (19)
Business Centre & Event Rooms (2)
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Questions & Answers
Ask a question
amratpar
September 18, 2018|
AnswerShow all 2 answers
Response from Safariafficionado | Reviewed this property |
Google it, TripAdvisor does not allow to post email addresses and websites ... sorry
1
Vote
ninabeana1
August 27, 2018|
Answer
Response from Herbert S | Reviewed this property |
No I dont think so but Nairobi has No malaria and it was pretty cold when I was there. I don’t remember any mosquitoes to be honest
0
Votes
smistry
December 19, 2016|
AnswerShow all 5 answers
Response from pooja02 | Reviewed this property |
You can ask the hotel as I see no problem if its available they have a telephone number and you can buy one of the lebara cards to call them or go online.
1
Vote
Room Tips
"Perhaps upgrade to a more luxury room or find another hotel"
AKM751
3 weeks ago
Read review
"all floors are very quiet"
17carolet
3 weeks ago
Read review
"If you can afford it go for the deluxe rooms - then why not stay in a more modern hotel next door?"
zubaidar2017
Aug. 19, 2018
Read review
"I had a quiet room in a corner of the building, 112 and that I can fully recommend!"
Safariafficionado
Jul. 17, 2018
Read review
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