We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Jacaranda Nairobi Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Jacaranda Nairobi Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

378 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Jacaranda Nairobi Hotel
See the most recent reviews
Showing 307: English reviews
Chennai (Madras), India
Reviewed 27 September 2014

Nice cozy place with all the possible comfort. rooms are small but good contains all the facilities, good resturant and Spa. Staff were very friendly and they all speak english and willing to help you.

 Report
Helpful?
Thank Nirmalendu M
Jacaranda-Hotel-Rep, Front Office Manager at Jacaranda Nairobi Hotel, responded to this review

Dear Nirmalendu M, Thank you for the good review on our property and facilities. We are happy to note that we met your expectations and that our staff were friendly. I have taken note of your positive comments about our restaurant and Spa and shared the same with the entire team who are equally delighted to note that they did...

Madrid, Spain
Reviewed 24 September 2014

I spent one night in this hotel during my holidays in Kenya. It's a nice hotel, all the staff where friendly. I really apreciate having free wifi where you are far from home, that was a really nice surprise for me.

 Report
Helpful?
Thank e_garcia2013
Jacaranda-Hotel-Rep, Front Office Manager at Jacaranda Nairobi Hotel, responded to this review

Dear e_garcia2013, Thank you for sharing your feedback with us and for choosing Jacaranda as your preferred hotel during your last visit to Nairobi. We are happy to learn that you enjoyed your stay with us and that our staff were friendly. Equally, it is great to note that you got to enjoy our high speed internet facility and I...

Reviewed 17 September 2014

5 nights stay and I enjoyed all on offer. The rooms are large, bright and have an airy feel to them. You have free wifi pretty much everywhere in the rooms, restaurant, cafe and garden areas which is very handy indeed. The staff are truly great and are always on hand to help you. I thoroughly enjoyed my stay and...

 Report
Helpful?
Thank Izaz A
Jacaranda-Hotel-Rep, Front Office Manager at Jacaranda Nairobi Hotel, responded to this review

Dear Lawdit, Thank you for your valuable feedback about our property and facilities and we I appreciate your commitment in taking time to share your experience during your stay with us. We are pleased to note that you enjoyed your stay and that our Wi-Fi was perfect during your entire stay. We have noted yours positive comments about our staff...

Reviewed 16 September 2014 via mobile

Decent mid range hotel. Rooms are large, airy and well kept - as is the entire hotel. Very pleasant pool area and adequate restaurant. Room service & house keeping were a little erratic but everyone was very helpful. A really good alternative to the tedium of the branded chains and great value for money.

 Report
Helpful?
Thank Dermot B
Jacaranda-Hotel-Rep, Front Office Manager at Jacaranda Nairobi Hotel, responded to this review

Dear Dermot P, Thank you for taking your time to share your feedback from your stay with us and for choosing Jacaranda as your preferred hotel during your last visit to Nairobi. We are delighted to note that your stay with us was satisfactory and I have shared your comments with my colleagues equally happy to note that they did...

Cambridgeshire, United Kingdom
Reviewed 16 September 2014

We stayed at this Hotel for just one night before heading off on safari. The staff were very friendly, the room was fine for the one night & we had a decent nights sleep, our room overlooked the entrance to the hotel but we found it to be very quiet. We had lunch around the pool area & the food...

 Report
Helpful?
1Thank KRDCambs
Jacaranda-Hotel-Rep, Front Office Manager at Jacaranda Nairobi Hotel, responded to this review

Dear KRDCambs, Thank you for the good feedback on our hotel and services from your last stay with us. We are happy to note that you enjoyed your stay with us and we look forward to welcoming you back to Jacaranda Nairobi. Sincerely, Emmanuel Nasila Front Office Manager

Sydney, Australia
Reviewed 8 September 2014

We only stayed at the Jacaranda for one night at the end of our Kenyan holiday and wish we had found it sooner. It's not flash - but very comfortable and well set out on large grounds with a pool and bar area in a central courtyard. The restaurant is traditionally decorated and has good food, excellent breakfast buffets and...

 Report
Helpful?
2Thank RipleyG
Jacaranda-Hotel-Rep, Front Office Manager at Jacaranda Nairobi Hotel, responded to this review

Dear RipleyG, Thank you once again for choosing to stay with us during your last trip in Nairobi and we are grateful that you took your time to review our property and services. We have noted, with humility, your positive comments about our hotel and we are happy to learn that we made your stay memorable. It has been our...

Nairobi, Kenya
Reviewed 23 August 2014

I was in town for business and it was perfect to stay here. Room service was great and the beds were comfy and the breakfast was awesome. Staff obliging and helpful and checking and check out was smooth and efficient. I would return for sure and for the price value for money was great

 Report
Helpful?
1Thank kckenya
Jacaranda-Hotel-Rep, Front Office Manager at Jacaranda Nairobi Hotel, responded to this review

Dear KCKenya, Thank you for your positive review of Jacaranda Hotel Nairobi, and we appreciate you for taking your time to write this. I have shared this with my colleagues and we are all delighted to note that you had a perfect stay at the hotel, and were happy with our services. Your feedback is very important to us and...

mumbai
Reviewed 30 July 2014

We stayed at Hotel Jacaranda during our recent visit to Nairobi. The hotel is located close to the centre of the city. It certainly is not an ultra luxurious hotel by any means but with its old world charm & beautiful layout, it is certainly one of the hotel where one would like to stay. The rooms were compact but...

 Report
Helpful?
2Thank shaishavv
Jacaranda-Hotel-Rep, Front Office Manager at Jacaranda Nairobi Hotel, responded to this review

Dear ShaiShaw, Thank you for taking your time to write such an amazing review about our property. We are glad to hear that you enjoyed your stay and found the hotel layout appealing. We have endeavored to ensure that our guests leave with satisfaction that they got value for their money and we are pleased to note your comment about...

Nairobi, Kenya
Reviewed 29 July 2014

Being an event/meeting coordinator, sometimes it is difficult to please all. However, having held a meeting at the hotel for 2 weeks all i needed to do was to be specific on my requirements and left the rest to the hotel. They did not disappoint. The staff was very helpful and always available. From the askaris, the front desk, the...

 Report
Helpful?
Thank Jacquie M
Jacaranda-Hotel-Rep, Front Office Manager at Jacaranda Nairobi Hotel, responded to this review

Dear Jacquie M, Thank you for the good review on our property and facilities. We are delighted to note that we met your expectations and that our staff were helpful. It was indeed a great honor to accord us an opportunity to host such an important team with diverse backgrounds and I have shared your comments with the entire team...

Diani Beach, Kenya
Reviewed 22 July 2014

I am staying at the Jacaranda Hotel Nairobi each time I am traveling to our capital, this is for 4 years now at least 3-4 times per year. This time staying for 11 nights, we were welcomed by a Guest Relations Manager who introduced briefly the facilities of the hotel, I liked this new touch, although surely would have been...

 Report
Helpful?
1Thank travelfan1103
Jacaranda-Hotel-Rep, Front Office Manager at Jacaranda Nairobi Hotel, responded to this review

Dear Guest, Thank you once again for choosing to stay with us during your last visit to Nairobi and it has always been our pleasure to serve you. And we are very grateful that you took your time to review our property and facilities. I have noted your positive comments about our staff and the general efficiencies of our hotel...

140 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (139)
Viewed
Hotel & Grounds (29)
Viewed
Pool/Beach Area (12)
Viewed
Dining (10)
Viewed
Room/Suite (23)
Viewed
View from Room (2)
Viewed
Bathroom (8)
Viewed
Other (55)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (1)
Viewed
Pool/Beach Area (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Nairobi hotels
Sankara Nairobi
#11 of 163 in Nairobi
795 reviews
Highridge
Tribe Hotel
Tribe Hotel
#10 of 163 in Nairobi
796 reviews
Hilton Nairobi
#28 of 163 in Nairobi
1,134 reviews
Show Prices
Show Prices
Show Prices
Upper Hill Estate
Sarova Panafric
Sarova Panafric
#18 of 163 in Nairobi
725 reviews
Nairobi Central Business District
Nairobi Safari Club
Nairobi Safari Club
#38 of 163 in Nairobi
257 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Jacaranda Nairobi Hotel

Address: Waiyaki Way, Nairobi 00800, Kenya
Region: Kenya > Nairobi
Price Range: $181 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Jacaranda Nairobi Hotel 3.5*
Number of rooms: 128
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Orbitz and Agoda so you can book your Jacaranda Nairobi Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jacaranda Hotel Nairobi
Hotel Style:
#16 Spa Hotel in Nairobi
#27 Business Hotel in Nairobi
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Jacaranda Nairobi Hotel staff and other travellers.
2 questions
Ask a question

See all questions (2)

Questions? Get answers from Jacaranda Nairobi Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Night club across from the rooms which face the front entrance until after 4.00 am”
 of 5 bubbles angelad771, 1 Jan 2017 | Read review
“rooms on the upper floors have a good town view”
 of 5 bubbles 413calvinm, 30 Nov 2016 | Read review
“not above main lobby (security reasons), not view on swimming pool wher week end are for noisy families”
 of 5 bubbles Rotopal, 29 Nov 2016 | Read review
“Stay on 3rd floor. The rooms are quieter.”
 of 5 bubbles NipunRishi, 6 Nov 2016 | Read review
“Select the pool view rooms”
 of 5 bubbles dipayanp, 30 Oct 2016 | Read review
5 of 5