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My name is Elizabeth Anyango Owuor from Kenya, i checked in to Safari Club Hotel on 15/09/2017, with my 10yrs old nephew and my cousin for the weekend, Executive Suite, 5th floor, room 510, and checked out 17/09/2017.
I did not expect that much, since...More
Response from liliantowers, Front Office Manager at Nairobi Safari ClubResponded 17 September 2017
Thank you very much for your feedback. We are so glad you and your family had a good time and we look forward to hosting you once again.
The Hotel is situated in the center of Nairobi close to everything you would need to be. The staff are super friendly and they are doing all the best to help you in everything. I loved the way they kept security level and they would...More
Thank Ehab B
Response from liliantowers, Front Office Manager at Nairobi Safari ClubResponded 4 September 2017
We are glad you enjoyed your stay. Thank you for your feedback.
My son stayed at the Nairobi Safari Club on the 26th of August 2017. I went into the room to see what it looked like. The rooms are shabby and need an upgrade. They definately need new curtains and the bath towel looked like a...More
Response from liliantowers, Front Office Manager at Nairobi Safari ClubResponded 31 August 2017
The rooms are spacious, classic , comfortable and neat.
My room was quite cold but the room service operates all night, to help warm up with food.
Nairobi is wonderful for vegetarians. Buffet breakfast with vegetable and fruit salad options. Chapatti bread must have originated...More
1 Thank Zena M
Response from liliantowers, Front Office Manager at Nairobi Safari ClubResponded 31 July 2017
The check in was great. Upgraded to a suite. Overall the room was clean but fixtures very very old even the towels were old. The mini bar was empty and the bathtub and bathroom require a revamp asap. The breakfast was mediocre and service worse....More
Response from liliantowers, Front Office Manager at Nairobi Safari ClubResponded 30 July 2017
Thank you very much for your feedback, the restaurant staff and respective managers were informed and we can assure you that they are woking on the quality of their service. Apologies for the inconvenience caused.
I was on vacation there 2 nights prior to going on safari. I do not know the policy of the Nairobi Safari Club hotel. I suggest you send a CV and a covering letter to the Manager of the hotel. Good luck