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Nairobi Safari Club

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Traveller (101)
Room & Suite (38)
Dining (3)
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Overview
  • Excellent19%
  • Very good39%
  • Average26%
  • Poor10%
  • Terrible6%
Travellers talk about
“sitting room”(9 reviews)
“bit dated”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Rooms
Jul. 1Jul. 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (298)
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Traveller rating
52
92
62
26
15
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52
92
62
26
15
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All reviewssitting roomhotel is locatedbit datedbuffet styleroom was spaciousbusiness triptrafficsupermarketluxurybathtubconferenceambience
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101 - 105 of 247 reviews
Reviewed November 25, 2015

The hotel was not chosen by me but the Safari company. Security good, breakfast good, Nakumat shop behind the hotel, but the rest was awful. Reception not very interested in helping out, rooms in bad need of repair.

Thank Kennert K
Response from liliantowers, General Manager at Nairobi Safari ClubResponded November 26, 2015

I sincerely apologize for your experience here at the hotel. Your observations have been forwarded to the Front Office and Maintenance departments respectively. Thank you very much for your feedback.

Reviewed October 5, 2015

This may have been a good hotel at one point, but today, it is completely run down. I became the victim of credit card fraud there (after having paid my bills and after having returned to my home country). In spite of two official letters...More

2  Thank Gerrit D
Response from liliantowers, Front Office Manager at Nairobi Safari ClubResponded October 7, 2015

We sincerely apologize for this experience. We are currently under new management. Please send us your details on lndungu@nairobisafariclub.com, so that we can look into the issue once more.

Reviewed September 29, 2015 via mobile

I suppose the hotel was a 5* years and years ago. Hotel need a refresh of furniture and decorations. In Europe for sure would be a 2/3* max. Staff is always very kind and ready to help you. Rooms are big and clean although very...More

Thank Cristiano M
Response from liliantowers, Front Office Manager at Nairobi Safari ClubResponded September 30, 2015

Thank you for your feedback. We are currently under new management and I assure you that you will see positive changes on your next visit.

Reviewed September 28, 2015

We spent 2 nights here recently and it was a big disappointment and waste of money. Seems like the time stopped in hotel 15 years ago or so especially when looking at the hotel advertisement pics. Aged rooms with carpet with stains, old furniture, bathroom...More

1  Thank marek_bkk
Response from liliantowers, General Manager at Nairobi Safari ClubResponded September 28, 2015

Thank you for your feedback.

Reviewed August 3, 2015

I really enjoyed the size of the room, and although the decor is a bit tired and could do with a revamp, the room was very comfortable. It's a shame the TV channels only showed news, sport and two local channels, when there's so much...More

Thank 89AVC89
Response from liliantowers, General Manager at Nairobi Safari ClubResponded August 3, 2015

Thank you for your feedback.

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Airport Transportation
Breakfast included
Dry Cleaning
Conference Facilities
Shuttle Bus Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Details
Price range
US$67 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Best Value Hotel in Nairobi
#35 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$67 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Best Value Hotel in Nairobi
#35 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (101)
Room & Suite (38)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Suroor F
June 12, 2018|
AnswerShow all 2 answers
Response from Suroor F |
Where do guests smoke?
0
Votes
An H
October 12, 2016|
AnswerShow all 3 answers
Response from Rebecca082 | Reviewed this property |
Sorry I don't understand this question? I do not work at the hotel I only visited it and can answer questions as someone who has stayed there.
0
Votes
mrsmang
August 26, 2016|
AnswerShow all 4 answers
Response from liliantowers | Property representative |
Yes you can, at 60% of your rate. That way you can keep the room until 6:00 pm.
1
Vote
Room Tips
"Some rooms are quite loud so ask for one not above the night club!"
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"The top floor provides a beautiful view of the city."
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"Make sure to request quite rooms. the music from neighboring clubs during the weekend will keep you awake..."
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"upper rooms are just the best"
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