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Best Western Plus Meridian Hotel

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#26 of 164 Hotels in Nairobi
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1 room 2 adults 0 children
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Best Western Plus Meridian Hotel
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162 Reviews from our TripAdvisor Community

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Showing 146: English reviews
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Doha, Qatar
Reviewed 5 days ago NEW

Walking distance from some attractions and shopping close to transportation to take a tuk tuk great food in the restaurant. Breakfast was outstanding, but room A/C was not working never fixed shower in sink did not drain properly reported theses issue no one came to fix. I was rush for a tour left my diamond earring in the bathroom made...

Review collected in partnership with Best Western
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Thank litchelle
Reviewed 1 week ago

Breakfast is served, but there are not many kinds and taste is hard to guarantee. The staff are friendly and will try to resolve any problems immediately. There is a place with a good view on the top floor. It was very noisy due to the under renovation in the middle of day, but it was fine at night. The...

Review collected in partnership with Best Western
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Thank UNDAC
MeridianNairobi, Manager at Best Western Plus Meridian Hotel, responded to this review

Dear Guest Thank you for writing a review of your stay at the Best Western Plus Meridian Hotel. I have noted your comments for improvements for our buffet breakfast. Thank you for mentioning our friendly and helpful staff. Please be assured that our Hotel provides good security for all our guests. We also have a travel desk where our guests...

Reviewed 2 weeks ago via mobile

Great secure location in the heart of Nairobi. Staff were absolutely fantastic, one of the best we have ever had. Room was clean, modern, amazing shower, good wifi. Our room was a little small. This place will be even better when the pool reopens. Nairobi is not a cheap place for hotels compared with other place but this hotel was...

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Helpful?
Thank Ashley G
MeridianNairobi, Manager at Best Western Plus Meridian Hotel, responded to this review

Dear Ashley G Thank you very much for writing an excellent review of the Best Western Plus Meridian Hotel. Your comments about our great and secure location, fantastic staff, clean and modern rooms, great shower and good wifi are much appreciated. It is wonderful to know that we provide great value for money. Thank you for your patronage. Comments like...

Sarlat-la-caneda, France
Reviewed 3 weeks ago

The recently renovated hotel is clean and comfortable. I spent two nights and enjoyed my stay. The breakfast was reasonable good (it's not easy to get quality food in Kenya). The staff were efficient and friendly. The wifi was ok though it dropped out occasionally, once for over an hour. The bathroom was clean and a new shower had recently...

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Thank Ewen53
MeridianNairobi, Manager at Best Western Plus Meridian Hotel, responded to this review

Dear Guest Thank you for taking the time to review your stay with us. All your comments are much appreciated. It was a pleasure hosting you and we look forward to seeing you again in the very near future. Until then, we wish you well. Regards Safiyah Kurji Director

Finland
Reviewed 3 weeks ago

The customer service of the hotel is among the best of its class. Reception desk calls and makes sure that you have had your breakfast before closing time, finds out if everything is in order, etc. Room is well equipped, air conditioned and the bed is very comfortable. First the wi-fi was not working properly, so I contacted the reception....

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Helpful?
Thank Tino J
MeridianNairobi, Manager at Best Western Plus Meridian Hotel, responded to this review

Dear Tino J Thank you very much for writing a review of the Best Western Plus Meridian Hotel! I am glad to hear that you had a comfortable stay and were very pleased with our customer service. I have shared your comments with the team. Your special mention of Harun has also been passed on. Thank you for your patronage....

Reviewed 4 weeks ago

I have had a very comforting and convenient stay at this hotel. Perfect spot at the city center Knowledgeable and friendly staff - especially Ann at reception; no worries if you come to your room exhausted, try the Room Service with a delightful list of food and drinks.

Review collected in partnership with Best Western
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Thank 72dominicm
MeridianNairobi, Manager at Best Western Plus Meridian Hotel, responded to this review

Dear Guest Thank you very much for taking the time to review your stay at the Best Western Plus Meridian Hotel! I am very pleased to know that you had a comfortable stay with us. Thank you for mentioning our convenient location in the heart of the city of Nairobi, as well as our knowledgeable and friendly staff. I have...

Winnipeg
Reviewed 4 weeks ago

Stayed here for one night while we were in transit. It suited our needs just perfectly, but I probably would try another place if I return to the area. The beds and shower were really nice, clean and comfortable. AC worked well and the wifi signal was strong. There was a breakfast, but there was no one working at some...

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Thank prairiegirlwpg
MeridianNairobi, Manager at Best Western Plus Meridian Hotel, responded to this review

Dear Guest Thank you for taking the time to write a review. Your comments are very important to us and we value all feedback from our guests. Thank you for complimenting our clean and comfortable beds and shower. It is good to know that our AC was good and the Wifi signal was strong. Your comments about our breakfast and...

Reviewed 4 weeks ago

Very good hotel in Nairobi city centre. Not too expensive ;0). Staaf is very friendly, helpful and accurate. Welcome was very good. You will get some refreshment, top! Rooms are very nice, with very good beds and large badroom (shower). Breakfest was excellent, with the cook preparing eggs, omelets at request. The hotel is an excellent way the discover Nairobi...

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Thank Michel k
MeridianNairobi, Manager at Best Western Plus Meridian Hotel, responded to this review

Dear Michel K Thank you for taking the time to write a review of your stay with us. Thank you for mentioning our central location in the heart of the city of Nairobi. I am glad that you were well received by our staff and that you were comfortable in our rooms. It is great to note that you enjoyed...

Sydney, Australia
Reviewed 4 weeks ago

I do a lot of business travelling in Australia and I have to say that I was really impressed by this hotel. It's certainly a lot more comfortable than quite a few hotels at which I've stayed in Australia. The rooms are a nice size (meaning not too small and not unnecessarily big) and are well designed for spreading out...

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Thank 888bongo
MeridianNairobi, Manager at Best Western Plus Meridian Hotel, responded to this review

Dear Guest Thank you for writing a review of the Best Western Plus Meridian Hotel. Your kind words are much appreciated. They will be shared with the rest of the team. Thank you very much for recommending the Hotel to other TripAdvisor users. Comments like yours go a long way in motivating our staff to do better. We look forward...

Reviewed 21 January 2017 via mobile

Our stay at this hotel made our trip! The hotel is clean, the staff is super friendly and the food is amazing. We arrived at 6:00 am and the staff immediately came out to take our luggage to our rooms. We were then ushered into the dining room where the breakfast buffet was already set up. The buffet had a...

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Helpful?
Thank Ashifa T
MeridianNairobi, Manager at Best Western Plus Meridian Hotel, responded to this review

Dear Ashifa T Thank you very much for writing a detailed review of your stay with us. It is wonderful to know that you had an amazing stay. Thank you for all your kind words - they will go a long way in motivating our staff to provide excellent service to all our guests. Your patronage is much appreciated. We...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Best Western Plus Meridian Hotel is a Four-star Hotel that has established a reputation for offering quality and value. The top Management of the Company has committed to the ISO 9001:2008 Quality Management System. It is conveniently located in the city's prime business and shopping district - "Central Business District". The Best Western Plus Meridian Hotel offers 128 newly renovated rooms which are tastefully decorated and equipped with modern amenities, a 24-hour multi-cuisine restaurant, as well as an in-room dining facility which serves delicious food and simply great beverages. It is an ideal location for business meetings and conferences in Nairobi. ... more   less 

Additional Information about Best Western Plus Meridian Hotel

Address: 6 Muranga Road | Moi Avenue, Nairobi 00100, Kenya
Region: Kenya > Nairobi > Nairobi Central Business District
Price Range: $96 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Best Western Plus Meridian Hotel 3.5*
Number of rooms: 128
Reservation Options:
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Hotel Style:
#4 Best Value Hotel in Nairobi
#13 Business Hotel in Nairobi
#14 Family Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Meridian Hotel staff and other travellers.
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Questions? Get answers from Best Western Plus Meridian Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room away from the lifts”
 of 5 bubbles Ewen53, 6 Feb 2017 | Read review
“Quiet and comfortable room”
 of 5 bubbles TinoJ_13, 4 Feb 2017 | Read review
“Rooms on the south side are quieter" "Corner suites are large and sunny" "Higher floors have less A/C unit noise”
 of 5 bubbles katongolea, 17 Jan 2017 | Read review
“Corner....”
 of 5 bubbles gachingirik, 15 Jan 2017 | Read review
“Rooms in First floor lobby have got access to terrace garden.”
 of 5 bubbles Blazingsword, 13 Jan 2017 | Read review
5 of 5