We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Monalisa Hotel

Save
Traveller (12)
Room & Suite (6)
Pool & Beach (4)
Overview
  • Excellent53%
  • Very good38%
  • Average6%
  • Poor0%
  • Terrible3%
28 May 2017
“Constant theft of money from the room”
26 Mar 2017
“Great staff, okay breakfast, clean reasonably priced rooms with rooftop pool”
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (31)
There are newer reviews for The Monalisa Hotel
See the most recent reviews
Filter reviews
30 results
Traveller rating
16
11
2
0
1
Traveller type
Time of year
LanguageEnglish
16
11
2
0
1
See what travellers are saying:
FilterEnglish
Updating list...
11 - 15 of 30 reviews
Reviewed January 19, 2016

I first visited Monalisa in 2014 with my colleague who introduced me there and the experience was great. I am a frequent traveller to Mombasa like twice a month and I have never spent a night in another hotel since then. The warmth and hospitality...More

Thank Baba Willie C
Response from MonalisaMtwapa, General Manager at The Monalisa HotelResponded January 25, 2016

Dear Baba Willie - We are so glad you enjoyed your stay. Umekaribishwa tena na tena.

Reviewed December 11, 2015

Although we stayed for 2 nights, the room was very good,staff are freindly especial Katana waiter was the best,the pool was also good,food was very good,the breakfast was wonderful we really enjoy.room 309 was the best.

Thank Phelix M
Response from MonalisaMtwapa, General Manager at The Monalisa HotelResponded January 25, 2016

Dear Phelix, We are very glad you enjoyed your stay. Please welcome next time you are in Mombasa.

Reviewed November 30, 2015

Was really impressed by the hotel. Great service and staff. Enjoyed my stay. Food was professionally done, though breakfast would have been better as a buffet. Swimming pool was cosy, just add a few more towels

Thank Allan K
Response from MonalisaMtwapa, Front Office Manager at The Monalisa HotelResponded March 16, 2016

Thanks, welcome again.

Reviewed January 4, 2015

The rooms are really good and the staff very friendly. However, the instant shower wasn't working and so was the shower drainage in my room.There is no buffet breakfast. I would advise that you ensure that all the facilities in the room you are assigned...More

1  Thank wally b
Response from MonalisaMtwapa, General Manager at The Monalisa HotelResponded January 25, 2016

Dear Wally, we have now improved the changes you suggested. Thanks for letting us know. You are most welcome.

Reviewed December 4, 2014

It is my Home away from home when in Mombasa. Been excellent Service, Clean room working AC and Fan. Stayed for more than 4 months when on assignment at the Coast. Highly recommended. Just deal with the noise from the neighboring Clubs

Thank Quffow
Response from MonalisaMtwapa, General Manager at The Monalisa HotelResponded January 25, 2016

Dear Quffow, we have entered into an agreement with the neighbouring clubs and no longer have any loud music from 10pm. Thankyou for your input. We continue to improve our services for our guests. Karibu tena.

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Laundry Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Pets Allowed ( Dog / Pet Friendly )
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Indoor pool
Details
Price range
US$45 - US$225 (Based on Average Rates for a Standard Room)
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
US$45 - US$225 (Based on Average Rates for a Standard Room)
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Add Photo Photos
Traveller (12)
Room & Suite (6)
Pool & Beach (4)
Dining (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Grace I
June 28, 2016|
Answer
Response from MonalisaMtwapa | Property representative |
Thanks Grace for your enquiry, yes you can book and pay on arrival.
0
Votes
Sarah O
September 12, 2014|
Answer
Response from MonalisaMtwapa | Property representative |
Hi Sarah, Thanks, our Hotel is in North coast, kilifi county Mtwapa La-Marina road opposite M.P.C Church. You can pay through visa card, master card, Mpesa or by Cash.
0
Votes
Room Tips
"all rooms are good as the area is quiet with roof top views of jungle forestation yet close to business and..."
Read review
"Rooms on the main entrance 103"
Read review
"Ask to get a room away from the music coming from nearby clubs"
Read review
"Rooms on the Second Floor"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing