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    Reef Hotel

    Nyali beach | off Mount Kenya Road, Mombasa 82234-8010, Kenya
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    Lowest prices for your stay
    2017-10-29 2017-10-30
     2 people are viewing this hotel
    US$103
    US$88
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    US$103
    US$103
    Traveller (345)
    Room & Suite (65)
    Pool & Beach (51)
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    Overview
    • Excellent22%
    • Very good39%
    • Average23%
    • Poor6%
    • Terrible10%
    Travellers talk about
    “pool bar” (13 reviews)
    “nyama choma” (3 reviews)
    “nyali beach” (7 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Family Rooms
    Poolside Bar
    Fitness centre
    Kitchenette
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Babysitting
    Private Balcony
    3.0 Star Hotel
    All hotel details
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    Voyager Beach Resort
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    8 reviews
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    Rooms
    Oct 29Oct 30
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (403)
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    11 - 15 of 294 reviews

    Reviewed 15 July 2017 via mobile

    For a hotel with an excellent pool and dining facilities, it was a terrible experience. The staff had poor customer care skills from the front desk to the pool attendants. The food is poor with little or no variety, on one night they did not...More

    1  Thank James W
    Response from tenga, General Manager at Reef HotelResponded 17 July 2017

    Dear James, Your review is so awful that Its difficult to know where to start. We are regularly praised for our customer service and staff in general are very friendly. Our buffets are well known for variety for both international as well as ethnic Asian...More

    Reviewed 28 June 2017 via mobile

    Went to Reef hotel for 4 days and i had visited the place a year ago and the place is still a hotel i would visit with the family again and again and again.Service from the reception to the rooms,pub,swimming and dining hall is superb....More

    Thank patrick m
    Response from tenga, General Manager at Reef HotelResponded 30 June 2017

    What a pleasure it is to receive such a gleaming review. It motivates us to keep trying harder and I will make sure that the staff are made aware of your great feedback. Welcome back soon.

    Reviewed 13 June 2017

    I stayed at Reef for 5 nights and really enjoyed my stay. Reef is spacious, friendly, well run and never felt crowded. We had a ground floor room overlooking the garden looking towards the sea. It had basic furnishing and wasn’t fussy but was just...More

    Thank Kj1711
    Response from tenga, General Manager at Reef HotelResponded 14 June 2017

    Dear Client. Its really great to receive your very positive comments and thank you for making the effort to be so fair and constructive. Regarding the loud music at night, we are actively making more sound proofing plans and in general reduce the level of...More

    Reviewed 11 June 2017

    Stayed four days at the reef Hotel. Good value, good meals....buffet breakfasts gave plenty of options. Pools were clean with nothing to criticize, especially when one can relax with a Tusker or two at the wet bar!. We had meals most days next to the...More

    Thank Wayne G
    Response from tenga, General Manager at Reef HotelResponded 13 June 2017

    HI Wayne and many thanks for your vote of approval. We are delighted that you had a great time and will take note of the lack of information on local tours. We look forward to seeing you again one day soon I hope.

    Reviewed 22 May 2017 via mobile

    The reef hotel is a nice but don't stay on a Friday and Saturday night as there is a bar called the moonshine and they plays loud music in till 3 or 4 in the morning. The rooms are nice the staff are friendly the...More

    Thank Richard D
    Response from tenga, General Manager at Reef HotelResponded 24 May 2017

    Thanks for the positive comments and also for the criticism about the beach bar noise . In fact there is an active sound proofing ongoing and the bar is attending to the noise levels in general so we hope this will not be a complaint...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Business Centre with Internet Access
    • Self-Serve Laundry
    • Babysitting
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    • Tennis Court
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$84 - US$183 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #13 On the Beach Hotel in Mombasa
    • Room types
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Family Rooms
    • Number of rooms
    • 146
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Booking.com, Priceline, Cancelon, TripOnline SA, Orbitz, Hotwire, Cheap Tickets and HotelQuickly so you can book your Reef Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Coast Province >
    • Mombasa
    • Also Known As
    • Reef Hotel Mombasa
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    Traveller (345)
    Room & Suite (65)
    Pool & Beach (51)
    Dining (22)
    Hotel & Grounds (220)
    Bathroom (9)
    Nearby
    Sponsored by:
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    3,024 reviews
    .89 km away
     
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    5.09 km away
     
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    8 reviews
    2.66 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Philip F
    24 October 2016|
    Answer
    Response from Lawrence N | Property representative |
    yes its near ocean
    0
    Votes
    chepkinoiyoagrovet1
    3 October 2016|
    AnswerShow all 2 answers
    Response from joe e | Property representative |
    Hi Dominic, Thanks for contacting us. Herewih find our contacts; Joshua Elloga Reef Hotel P.O Box 82234 Mombasa Tel: +254 703 446 940/ +254 722 205 918/ +254 736 474 005/ +254 0202 039707/ +254 0202 651230 Mob... More
    0
    Votes
    nyarmusungu
    23 May 2016|
    AnswerShow all 3 answers
    Response from Amir H | Reviewed this property |
    Rooms are ok, target superior rooms they are a bit better than standard rooms both are a bit poor. Good animation team and pool activities. All inclusive basis is amazing. Food is ok sometimes a lot of local food. Amazing... More
    1
    Vote
    Room Tips
    "club-musikk til 05.00 på lørdager."
    Read review
    "Sea facing rooms are nice and the block on the right is the best as its far away from the pool area which..."
    Read review
    "forgetful stay"
    Read review
    "Ask for a room as far away from Moonshine beach bar as possible!"
    Read review
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