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We had a terrible time. Pathetic food, poor service. They couldnt even wash my babys bottle properly. Our bathroom had no towels n we had to call housekeeping all the time! They had coffee n tea sachets but no cups! It's a totally run down...More
This hotel was basic, but clean with friendly staff. Also the food was more than OK. We also did a 3 day safari, wich we've arranged via beach George Daudi. This was an unbelieveble experience, thanks to the great driver-guide Kassim. The travelling agency will...More
After searching for Mombasa Hotels online we've also come across the Reef Hotel. Yes, it had some bad reviews on here, but their webpage claimed that they had newly renovated deluxe rooms and the price of USD 230 per night also indicated that it should...More
2 Thank pkoen
Response from Gallinsky, Director of Sales at Reef HotelResponded 4 October 2012
Dear Mr Koen,
We are sorry to hear that your stay with us was not what you expected, please allow us to express our sincerest apologies.
You did indeed book a room at 230 USD which is on the higher side. Because we had a...More
First of all i had booked through a reiseburo and i had misplaced my booking voucher.i could retrieve it but they didnt even hav a computer to check our dtails we arrived in the morning but ended up being checked in the worst room ever....More
1 Thank belzo8
Response from Gallinsky, Director of Sales at Reef HotelResponded 4 September 2012
Thank you for taking the time to share your experience at Reef Hotel with us. We are sorry to hear that your stay with us did not meet all your expectations.
We would like to remark that we dispose of 2 categories of rooms corresponding...More
In general the hotel needs some major refurbishment to keep pace with some of the competitors on the cost. “Look-and-feel” is quite old-fashioned (1980 or so). For example the gym, we visited today has equipment, which should go straight to the museum. Likewise the furniture...More
Response from Gallinsky, Director of Sales at Reef HotelResponded 20 August 2012
We are very sorry that your experience did not meet your expectations.
The Reef Hotel is proud to stand up for its classic furniture values that relate to older traditions of furniture designs, when 100% of furniture was made of wood, usually hand made,. Many...More
US$94 - US$141 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#12 On the Beach Hotel in Mombasa
Non-Smoking Rooms ,
Number of rooms
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Rooms are ok, target superior rooms they are a bit better than standard rooms both are a bit poor. Good animation team and pool activities. All inclusive basis is amazing. Food is ok sometimes a lot of local food. Amazing... More
Rooms are ok, target superior rooms they are a bit better than standard rooms both are a bit poor. Good animation team and pool activities. All inclusive basis is amazing. Food is ok sometimes a lot of local food. Amazing location, pool, and ocean view. staff are nice and helpful.
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"Sea facing rooms are nice and the block on the right is the best as its far away from the pool area which..."