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    Sentrim Castle Royal Hotel

    134 reviews
    #40 of 61 Hotels in Mombasa
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    Moi Avenue, Mombasa 80100, Kenya
    011 254 735 339920
    Hotel website
    Priceline
    US$119
    US$103
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    US$110
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    US$112
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    Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
    Priceline
    US$103
    Hotels.com
    US$110
    Booking.com
    US$112
    bedfinder
    US$119
    Travelocity
    US$110
    Hotwire.com
    US$110
    Orbitz.com
    US$110
    Expedia.com
    US$110
    getaroom.com
    US$114
    View all 9 deals
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    All photos (95) 95
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    Traveller (64)
    Room & Suite (27)
    Dining (15)
    Overview
    3.0
    134 reviews
    • Excellent9%
    • Very good29%
    • Average34%
    • Poor17%
    • Terrible11%
    1 Jun 2017
    “Good for business/ meetings in town centre”
    22 Nov 2017
    “Castle Royal Hotel. Mombasa”
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    3 Star Hotel
    All hotel details
    Contact Info
    Hotel website
    011 254 735 339920
    Moi Avenue, Mombasa 80100, Kenya See on map
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    Reviews (134)
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    1 - 5 of 110 reviews
    Reviewed 22 November 2017 via mobile
    Castle Royal Hotel. Mombasa

    Visited on 17 and 18 November 2017. Pathetic condition. 1. the lift does not work 2. you have to carry your own luggage to your roomvia the stairs 3. No cold water. Only boiling hot water in the taps. 4. Toilet Flush tank defective. 5....More

    1  Thank AshwinJoshi
    Response from Nafisa S, General Manager at Sentrim Castle Royal HotelResponded 29 November 2017

    Dear AshwinJoshi, Thank you for taking to time review Castle Royal Hotel on trip advsior.It was pleasure hosting you. It is unfortunate that the lift was faulty during your visit. I confirm it has been fixed and have further shared the inconvenience caused with our...More

    Reviewed 3 November 2017
    Try something else...

    I stayed there for a night and I regret it. Unreasonable room charges, not that clean, elevator did not work etc, etc. We did not use the bathroom at all, even tho, that was ther reason of booking a hotel.More

    Thank mikemoras
    Response from Nafisa S, General Manager at Sentrim Castle Royal HotelResponded 7 November 2017

    Dear Mikemoras, Thank you for taking time to give us feedback on your recent stay with us on trip advisor. It was a pleasure hosting you. We however regret to note that your stay was not as perfect as expected due to temporary unavailability of...More

    Reviewed 1 June 2017
    Good for business/ meetings in town centre

    Excellent location as a base for getting around offices. Friendly and helpful staff all round. Cheaper rooms are basic, likely to experience a maintenance issue or two. Overall good value for money. Sometimes slow at breakfastMore

    Thank mwaponda
    Response from Nafisa S, General Manager at Sentrim Castle Royal HotelResponded 6 June 2017

    Dear Paul, Thank you for taking your time to review Sentrim Castle Royal Hotel Mombasa on Trip Advisor. It is indeed our traditon to encourage our guests to give us feed back on their experiences while staying with us to better our services. I take...More

    Reviewed 29 November 2016
    Excellent room, excellent service, a winner on all points.

    When i do a review in TripAdvisor i always read the reviews before mine; and every so often i read them and think, "did they go to the same place i went to? Am i reviewing the same place?" This is one of those occasions....More

    Thank Tim A
    Reviewed 24 October 2016
    Pretty grim!

    This is a hotel in the entre of Mombasa which looks good on paper but is pretty grim! I booked a double room for a one night stay and when I arrived I was charged an additional $US15 because I wanted a double bed! The...More

    4  Thank Mike D
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    123456…22
    About
    Amenities
    Top amenities
    Restaurant
    Free Parking
    Bar/Lounge
    Room Service
    Free High Speed Internet (WiFi)
    Hotel Amenities
    Free Parking
    Laundry Service
    Room Service
    Airport Transportation
    Meeting Rooms
    Concierge
    Conference Facilities
    Breakfast Available
    Room amenities
    Air Conditioning
    Minibar
    Things to do
    Restaurant
    Bar/Lounge
    Casino and Gambling
    Details
    Price range
    US$83 - US$133 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Non-Smoking Rooms, Smoking rooms available, Accessible rooms
    Details
    Price range
    US$83 - US$133 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Non-Smoking Rooms, Smoking rooms available, Accessible rooms
    Show More
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    All photos (95) 95
    Full view
    Traveller (64)
    Room & Suite (27)
    Dining (15)
    Business Centre & Event Rooms (6)
    Questions & Answers
    Ask a question
    manlikekata
    19 February 2017|
    Answer
    Response from reservationscastle |
    Thank you for your inquiry, Below please see our rates Residents Standard Rates in Kenya Shillings Single 5,800 Double 7800 Deluxe single 7,200 Deluxe double 9,200 Non residents Rate in USD Single 110 USD Double... More
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    Votes
    manlikekata
    19 February 2017|
    Answer
    Response from manlikekata |
    Yes I would like to know about this hotel and the prices of a double and a single
    0
    Votes
    Room Tips
    "Do not choose an avanue side room. Much noisy area."
    Read review
    "If a member of your group has a disability, ask for a room in the main lodge only. It's the only..."
    Read review
    "Pick a room at the back. At least you won't get the traffic noise"
    Read review
    "Street view rooms are noisy from traffic, rooms facing the back are noisy from staff and casino visitors."
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