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Novotel Beijing Sanyuan

Booking.comUS$81*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Novotel Beijing Sanyuan
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715 Reviews from our TripAdvisor Community

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Showing 391: English reviews
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Alkmaar
Reviewed 1 week ago

Perfect location if you have an early flight, right on top of the airport express/metro station, and still with easy access to the other parts of town. Rooms are modern and fine, although in my room the airco wasn't working properly. Room had no bath but a good shower. Proper large desk & chair to work on, watercooker with complimentary...

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1Thank E749b
Shanghai, China
Reviewed 2 weeks ago via mobile

I really hated my stay at this hotel. The staff are rude the room is not so clean and the food was awful. Even the towels in the bathroom are to small and cheap. Checking into the hotel took such a long time and the check in staff did not smile at all and were quite rude. He was even...

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Helpful?
Thank Jaime G
Felix Y, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear Jamie G, Thank you for your posting to Tripadvisor. I am sorry that your stay with us was not a pleasant one, I would urge you to write to me at felix.yeo@accor.com, as with today's technology of CCTV and other electronic means, I am able to trace your arrival i.e. Check-in exact time to Check-out, and is possible to...

Harbin, China
Reviewed 3 weeks ago

Nice hotel, conveniently located by Sanyuanqiao metro station (25rmb one-way ticket from/to the airport). For those who look for a comfortable and clean place near the airport, I do recommend this hotel. Courteous and friendly staff speaking good English (which is not that usual in China) at the front desk. Also, they have 24-hour restaurant. We ordered a burger and...

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Thank TrekkingGuy10
Singapore, Singapore
Reviewed 4 weeks ago

We had a pleasant stay in this hotel. Staff were friendly and attentive to our needs. Our room has been neat and well kept. There were adequate amenities in our room. Variety of breadfast has been reasonably good. Most of all, this hotel is located next to an underground station and it is linked to the airport express line. A...

Review collected in partnership with Accorhotels.com
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Thank qdphilip
China
Reviewed 4 weeks ago

Great location, next to an excellent shopping mall, good access to the airport, but service, as is typical in Beijing hotels, average at best, when will hoteliers learn to teach staff to smile, please and thankyou help as well, and yes I know this is not natural for Chinese people, but you are in the hospitality industry. Great house keepers...

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Helpful?
Thank Sfewell
Felix Y, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear Sfewell, Thank you for your posting to Tripadvisor. It is nice to note that you were happy with our great location and excellent shopping mall (Phoenix Galleria) next to us, and the good access to the airport too. On the smile and service, yes, that is one area that we keep reminding our staff members especially front desk about...

Hong Kong, China
Reviewed 22 March 2017 via mobile

I stayed in 2 hotels during my 3 day business trip to Beijing. The second was Novotel as the reviews were consistent and I had to take a morning flight out and wanted accessibility to the Airport Express. You really can't fault the location - it was good and next to a shopping mall for food and shopping. It was...

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Helpful?
Thank Motherhen38
Felix Y, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear Motherhen38, Thank you for your posting to Tripadvisor. Nice to know that, yet again, that location, shopping mall, subway are all consideration on your selection of hotels in Beijing. And nice to note that you would like to try out, the next time round our Premier Floor rooms, in fact, we have move the club lounge meals (Breakfast and...

Reviewed 22 March 2017 via mobile

The staff are very unfriendly. I did not see anyone with a smile at all. The room is small and need updating with damp on the wall. The rain forest shower did not work and the shower door couldn't close properly so all the water was getting outside. The breakfast buffet was the worse I have ever had. The only...

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Helpful?
Thank amy t
Felix Y, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear Amy T, Thank you for your posting to Tripadvisor. I am sorry if your stay with us was not up to your expectations, I would like to urge you to write to me at felix.yeo@accor.com, so that I can trace from the minute of your check-in to check-out what was unpleasant for you. While we do have a preventive...

Burnaby, Canada
Reviewed 14 March 2017

we are couple from canada and spent our vacation this year in asia, we chose this Novotel because we trust the group's management. A real international 4 stars hotel sits in a excellent location closed to the entrance of airport express and subway #10 to get you around in a few steps. A top notch mall nearby giving you all...

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Helpful?
Thank dosimahk
Felix Y, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear Dosimahk, Thank you for posting to Tripadvisor and choosing to stay with Accor Hotels. Also, thank you for your compliment of "A real international 4 stars hotel sits in a excellent location closed to the entrance of airport express and subway #10 to get you around in a few steps."; truly location is everything, and having a Novotel right...

Melbourne, Australia
Reviewed 6 March 2017

The room provided was not very great but the location was good.The buffet breakfast was also very good.For me it was just one night stay & hence my priority was the location.The bathrooms & the furniture in the rooms need renovation.I am not sure they where renovating in the hotel in stages & I was just the unlucky one.

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Helpful?
Thank SanjayPrabhu
Felix Y, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear SanjayPrabhu, Thank you for your posting to Tripadvisor. Location is definitely a plus point when you are in Beijing and a good buffet breakfast to start you off for the day is very important too, and I thank you for your compliments on those two points mentioned. I noted that you mentioned about our bathroom and furnitures needing renovation,...

Malang, Indonesia
Reviewed 4 March 2017 via mobile

Check in was OK, took them a little bit longer than other novotel, but they keep chatting with each other really loudly at the front desk. Room cleanliness is very well maintained. They really need staff that could understand and speak English well. The bartender / room service for my first night was very smart and flexible, I forgot his...

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Helpful?
Thank Ivander A
Felix Y, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear Ivander A, Thank you for your posting to Tripadvisor. I am truly sorry that your stay with us but not a pleasant one, and I totally agree with you that our staff member could have practice common sense in taking care of you. We have spoken and counselled the staff in question after reviewing the CCTV footage of the...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Novotel Beijing Sanyuan is located in the heart of the city, only 15 minutes from airport. The airport Express Train and Metro Line 10 are right in front of the hotel, it is easy to connect you everywhere in Beijing. The hotel is only few minutes from the Embassies district, Lufthansa shopping mall, silk market, and 3 Exhibition centers. The 306 rooms provide comfortable accommodations to Business & Leisure guests, offering complimentary internet access ensuring permanent connection. ... more   less 

Additional Information about Novotel Beijing Sanyuan

Address: Tower 18, No. 5 Shuguang Xili, Chaoyang District | Subway SanyuanQiao Station Exit D, Beijing 100028, China
Region: China > Beijing > China International Exhibition Centre
Price Range: $107 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Beijing Sanyuan 4*
Number of rooms: 306
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Also Known As:
Novotel Beijing
Beijing Novotel
Hotel Style:
#89 Best Value Hotel in Beijing
#130 Luxury Hotel in Beijing
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Beijing Sanyuan staff and other travellers.
2 questions
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Manila
Montreal

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Questions? Get answers from Novotel Beijing Sanyuan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“e-mail hotel before your arrival if you have special requests”
dosimahk, 14 Mar 2017 | Read review
“The tour people picked the hotel but it was five star”
mariecZ3653UV, 20 Nov 2016 | Read review
“DON'T BOOK this Novotel”
233krisk, 13 Nov 2016 | Read review
“no good views even from the top floors”
kairo, 8 Nov 2016 | Read review
“I dont think they pay attention to request if you book in adavance!!”
mbsagarwal, 28 Sep 2016 | Read review
5 of 5
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US$81* /night
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Prices are for 1 room, 2 adults
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