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Renaissance Beijing Capital Hotel

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1,575 Reviews from our TripAdvisor Community

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Showing 1,033: English reviews
Marietta, Georgia
Reviewed 7 May 2015

Just like any hotel stay, our impression is accentuated by a few notable events...good or bad. Unfortunately, this is mostly "bad". First and foremost, on a couple of occasions upon entering the first floor lobby, we were greeted by this very strong, horrible, toilet/sewage smell, inside the lobby. When inquired about it, the attendant could not be any indifferent, and...

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Helpful?
Thank BuzzLi14
Chanel J, Director of Marketing Communicationsirector of Marketing Communications at Renaissance Beijing Capital Hotel, responded to this review

Dear Valued Customer, I am really sorry to read that you were disappointed with your recent stay in our property and please do accept my sincere apologies on behalf our Hotel Management team. We do fully understand your frustration and we have taken necessary action to prevent such problem happen again. Your unhappy arrival experience and the water issue have...

Lemont, Illinois
Reviewed 6 May 2015

Stayed here two nights over the weekend last month. Our travel agent booked this hotel for us and we were more than happy with the choice. We were in Beijing following a cruise and stayed a few more days to see Beijing and of course The Great Wall. Everything went well and our room was clean, large, actually more room...

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Thank sandra n
Chanel J, Director of Marketing Communications at Renaissance Beijing Capital Hotel, responded to this review

Dear Valued Guest, Thanks for taking your precious time to share your experience with us and we are glad to hear that you enjoyed your stay, especially for the room facilities and hope you had a great time in Great Wall. If you would like to discover some local shoppings, next time you could also choose Silk Market and Ya...

Around the World
Reviewed 3 May 2015

This is a great hotel—in a wonderful area full of transportation, restaurants, and shopping. Check-in was quick and simple, and I was pleased to see that the door keys were swipe, versus insertion. It helps after a full day of shopping when hands are full; all you have to do is hover your key over the lock. The elevators were...

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Helpful?
Thank JBijou
Chanel J, Director of Marketing Communications at Renaissance Beijing Capital Hotel, responded to this review

Dear valued guest, Thanks for taking your time to share your experience of staying in the Renaissance Beijing Capital Hotel in such details. It is great to know that you were totally satisfied with our service and facilities. I feel really proud when I read your review and comments. It is said small details make a huge difference, and I...

Reviewed 2 May 2015 via mobile

After our long flight from NY we walked in and the hotel smelled beautifully, fresh and clean exactly what you want. The beds we're super comfortable with really nice linens. Love love love it. The breakfast buffet was a great mixture of eastern foods and western foods. Again, and this is a constant "Great and very pleasant service" by all...

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Helpful?
Thank Vesna R
Chanel J, Director of Marketing Communications at Renaissance Beijing Capital Hotel, responded to this review

Dear valued guest, Thanks for taking your time to share your experience of staying in the Renaissance Beijing Capital Hotel. And we are glad that you enjoyed our comfortable bedding and the spacious room. Also it is nice to know that you loved our breakfast and I hope you didn’t miss out our fresh juice counter and the Beijing Local...

Chengdu, China
Reviewed 1 May 2015 via mobile

Here for the Great Wall China marathon. My wife helps with the marathon. We've stayed here a lot in the past when in Beijing. The rooms are nice, and the executive lounge is always great. Helpful staff, and good sleeps! The breakfast downstairs is very good, and has more choices than any traveler needs. Thanks again!

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Thank f2titan
Chanel J, Director of Marketing Communications at Renaissance Beijing Capital Hotel, responded to this review

Dear valued repeat guest, Thanks for sharing your experience of stay in the Renaissance Beijing Capital Hotel. And hope you had a great time at the Great Wall Marathon with your families. . It is great to know that your families enjoyed your stay and satisfied with our service overall. Your compliments of our Club Lounge services and our breakfast...

Boise, Idaho
Reviewed 30 April 2015

Stayed here for the Conquer the Great Wall Marathon group. The hotel was excellent. Rooms were comfortable and modern. They were quiet, the food on exec lounge was excellent as was the breakfast on main level. The workout facility was spacious and modern. And tons of restaurants within walking distance. Definite would do again if staying in Beijing.

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Helpful?
Thank Jeff N
Chanel J, Director of Marketing Communications at Renaissance Beijing Capital Hotel, responded to this review

Dear valued guest, Thanks for sharing your excellent experience of stay in the Renaissance Beijing Capital Hotel in details. And we are glad that you enjoyed our service, Food&Beverage and basically all the facilities especially the gym during you stayed. Your feedback and comments have been shared with our hotel team already. We look forward to meeting you next time...

us
Reviewed 26 April 2015

I am already a fan of most Marriotts, and this one doesn't disappoint! Personnel are amazing. Helpful, considerate, cheerful, authentic. Rooms are beautiful, clean, with all modern conveniences, hot water, minibar, wifi, cable tv. Marriott beds, bath with tub & shower ... Very comfortable. Morning buffet....great selection of different foods...you will definitely leave satisfied. Beautiful presentation, too. Lovely way to...

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Helpful?
Thank shanghaitang
Chanel J, Director of Marketing Communications at Renaissance Beijing Capital Hotel, responded to this review

Dear valued guest, Thanks for taking your time to share your experience and your highly recommendation of staying in the Renaissance Beijing Capital Hotel. It is great to know that you enjoyed the spacious room, GYM (with the best night view in Beijing as well) and our breakfast. I hope you had a chance to try our Renaissance local benedict...

Rio de Janeiro, RJ
Reviewed 21 April 2015 via mobile

Nothing less than perfect. Rooms and washrooms are spacious and modern. Location is a walking distance from many international brand stores. Breakfast could not be better with many international, western and asian tastes options. A true "Renaissance" hotel.

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Thank MarcioHaddad
Chanel J, Director of Marketing Communicationsirector of Marketing Communications at Renaissance Beijing Capital Hotel, responded to this review

Dear Valued Customer, It is great to hear that you had a wonderful stay with the Renaissance Beijing Capital Hotel. Glad that you enjoy our breakfast, and hope you had a chance to try our fresh juice counter in BLD café as a lot of guests recommend it. We look forward to meeting you next time. Have a fabulous day,...

Beijing, China
Reviewed 21 April 2015

Got warm help and service from Club Lounge Team on every stay, including welcome, breadfast, leaving and happy hour time.Very thanks to:Jane, Katrina , Susan, Sally, Katherine,Rita.The chef at club floor are also very nice,they always ask me what kind of food do I prefer and my taste on food. When the Team know that I like wasabi for eating...

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1Thank Donald Z
Chanel J, Director of Marketing Communications at Renaissance Beijing Capital Hotel, responded to this review

Dear valued guest, Thanks for taking your time to share your experience of staying in the Renaissance Beijing Capital Hotel. It is great to know that your families enjoyed your stay and satisfied with our service overall. Your compliments of our Club Lounge have been shared with hotel management team already. And we look forward to meeting you next time....

Auckland, New Zealand
Reviewed 19 April 2015

I was on my first visit to Beijing and the overall professionalism and hospitality from the staff was outstanding. The 4th floor or club lounge was very friendly ,with superb food in the Fat Duck Restaurant whilst the Breakfast buffet had a huge selection of foods to cover all cultures wishes. The management was superb with all staff very well...

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Helpful?
Thank John H
Chanel J, Director of Marketing Communications at Renaissance Beijing Capital Hotel, responded to this review

Dear valued guest, Thanks for taking your time to share your experience of staying in the Renaissance Beijing Capital Hotel in such details. And it is definitely our pleasure to host your first visit in Beijing. It is great to know that you were totally satisfied with our service and facilities. I feel really proud when I read your review...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
  • Free Parking
Official Description (provided by the hotel)
Why can't a business trip also be a journey full of inspiring discoveries? Renaissance Beijing Capital Hotel is the ultimate lifestyle hotel in Beijing. Surrounded by upscale shopping malls, numerous of intriguing restaurants and amazing bars in Shuangjing area. The hotel puts you in the heart of Beijing Central Business District, 35 minutes away from the International Airport.Our property offers the perfect blend of comfort, with 522 spacious guest rooms including 37 well-appointed suites. Our International Chefs' team proposes a delicious international and authentic cuisine which should delight your senses. With more than 2300 square meters function space, elegantly decorated, the Renaissance Beijing Capital can satisfy all your business and social events requirements.To end a perfect day in Beijing, enjoy our signature Touch Spa and health club before letting you be pampered in our Club Lounge on the 24th floor.You spend life working. Discover the world as you go. ... more   less 

Additional Information about Renaissance Beijing Capital Hotel

Address: No.61 Dongsanhuan Middle Road, Chaoyang District, Beijing 100022, China
Region: China > Beijing > Guomao
Price Range: $172 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Renaissance Beijing Capital Hotel 4.5*
Number of rooms: 522
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Agoda, Priceline, Ctrip TA, Cheap Tickets, Marriott, Travelocity and Booking.com so you can book your Renaissance Beijing Capital Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#2 Business Hotel in Beijing
#2 Romantic Hotel in Beijing
#5 Spa Hotel in Beijing
#8 Luxury Hotel in Beijing
#11 Family Hotel in Beijing
#64 Best Value Hotel in Beijing
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Beijing Capital Hotel staff and other travellers.
3 questions
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Questions? Get answers from Renaissance Beijing Capital Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Can be convenient to book in advance”
 of 5 bubbles 718056193, 28 Feb 2017 | Read review
“You'd better make the reservation in advance”
 of 5 bubbles 1468762143, 28 Feb 2017 | Read review
“amazing chinese food and service.”
 of 5 bubbles cn-tao, 26 Feb 2017 | Read review
“Larger rooms takes longer to heat up during the winter”
 of 5 bubbles cherry1013, 13 Feb 2017 | Read review
“Top floors have great views. East facing rooms on lower floors are preferred.”
 of 5 bubbles zwang2015, 6 Feb 2017 | Read review
5 of 5