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Crowne Plaza Beijing Chaoyang U-Town, an IHG hotel

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No.3 Sanfeng Beijing, Chaoyang District, Beijing 100020 China
Lowest prices for your stay
US$97
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Free cancellation until 22-12-08
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Traveller (482)
Room & Suite (108)
Dining (52)

About

#37 of 6,231 hotels in Beijing
Location
Cleanliness
Service
Value
Crowne Plaza Beijing Chaoyang U-Town is an international hotel perfectly located in Beijing's Central Business District, adjacent to the Ministry of Foreign Affairs,Embassy Area, Sanlitun Bar Street and teh Silk Market. Hotel prime location is wonderfully convenient in meeting your business, shopping and entertainment needs. The hotel adjoins popular U-Town Lifestyle Center and Shopping Wall, which features a vibrant array of leisure and entertainment venues. Splendid accommodations and superior quality service make Crowne Plaza Beijing Chaoyang U-Town The Place to Meet.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Airport transportation
Business Centre with Internet Access
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
VIP room facilities
Iron
Minibar
Refrigerator
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Centrally Located
Languages Spoken
English, Chinese

Location

Full view
84Good for walkers
Grade: 84 out of 100
63Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
1164Reviews10Q+A71Room tips
Traveller rating
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Most Recent
Phillip B wrote a review May 2021
Miami, United States64 contributions48 helpful votes
Quality hotel is good location. I booked two double beds, but in fact this was two single beds. Easily resolved with management - got upgraded to king bed room on the 20 floor. During the day the room services recognises who is calling - this is great. All room service staff speak good English. Very easy to delivers ice service to the room. This hotel is about 10 min walk to the nearest metro station on line 2. (Chaoyangmen). You have to cross the road, to get the hotel. A bridge with escalators is available for for going up, but you will need to carry any bags down stairs. Shopping mall underneath the hotel. Walmart is about 15 min walk from the hotel. Near LGBTQ nightlife.
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Date of stay: April 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from , 业主 at Crowne Plaza Beijing Chaoyang U-Town, an IHG hotel
Responded May 22, 2021
Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our services made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gavin wrote a review Dec. 2020
Cergy, France1 contribution3 helpful votes
This time I mainly booked for my father. I experienced the professionalism of the hotel during the booking process. I would like to thank Rebecca Zhao for his help in the booking process. The communication is very smooth and customer-oriented. The hotel is located close to the subway station, in the center of Beijing, no matter you are going to scenic spots or business districts, it is very convenient. Although the hotel has been in business for a certain number of years, it is still very well maintained and cost-effective.
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Date of stay: November 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Sascha A wrote a review Jan. 2020
Germany12 contributions25 helpful votes
Very helpful staff with changing flights, sightseeing etc. Unfortunately because of the Virus we had to shorten our stay. Hotel was well worth the money. Really nice breakfast, nice pool, very gentle staff. Will come back.
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Review collected in partnership with 单个酒店
Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from CrownePlazaUTown, 公关经理 at Crowne Plaza Beijing Chaoyang U-Town, an IHG hotel
Responded Jan. 26, 2020
Dear Guest ,Thank you for taking the time to share your valuable feedback with us. . We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
yichen wrote a review Jan. 2020
Waterloo, Canada1 contribution2 helpful votes
The hotel is very good. Convenient for travelling, near the subway 2 station. The room is very clean and good. The service is thoughtful and the staff are very friendly and helpful. Good choice for any purpose of travelling. 客房服务员许春芹十分负责。
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from CrownePlazaUTown, 公关经理 at Crowne Plaza Beijing Chaoyang U-Town, an IHG hotel
Responded Jan. 12, 2020
Dear Guest ,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our prime location is wonderfully convenient in meeting your business, shopping and entertainment needs. The hotel adjoins popular U-Town Lifestyle Center and Shopping Mall, which features a vibrant array of leisure and entertainment venues made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Richard M wrote a review Dec. 2019
2 contributions5 helpful votes
I spend more night a year on the road than I care to count. Many in this hotel. I appreciate the staff who are all well trained, professional and very friendly. It is nice to be recognised upon check in. Richard, Rebecca and Ellen are very personable. The restaurant on 6th floor is same. Andy, Rita and Anne are wonderful and welcoming. The food quality is outstanding and the selection is broad. Something for eastern and western tastes. The gym is clean and very well equipped. Air purifiers are in operation at all times and the equipment is cleaned after each use. Even the housekeeping staff is friendly and professional. The rooms are always clean and fresh. Some of the housekeeper recognise me and despite speaking little English, they are very warm and friendly. I appreciate they make the effort to communicate and I’ve develop a nice rapport with Li Li Min and Qing. They are wonderful ladies. For all the reasons cited above I highly recommend the Crowne Plaza at U-Town.
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Review collected in partnership with 单个酒店
Date of stay: December 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from CrownePlazaUTown, 公关经理 at Crowne Plaza Beijing Chaoyang U-Town, an IHG hotel
Responded Dec. 8, 2019
Dear Guest , Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our Professional and considerate service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Thank you again for your recognition of our hotel and for your recommendation. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
yanzhang85 wrote a review Dec. 2019
Gothenburg, Sweden319 contributions100 helpful votes
I had an OK night, were lots of people in the lobby when I checked in so was feeling quite like a Christmas market. The room was ok, bathroom was spacious but the standard of both room and bathroom is at most a 4-star I would say. Bathroom was a bit old and worn but the bathtub was good. Breakfast was indeed very good.
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Date of stay: December 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from CrownePlazaUTown, 公关经理 at Crowne Plaza Beijing Chaoyang U-Town, an IHG hotel
Responded Dec. 8, 2019
Dear Guest , Thank you for taking the time to share your valuable feedback with us.It is Christmas season, Christmas tree, gingerbread house, Christmas atmosphere fills the whole lobby, we hope you could like it.We also apologize for any room problems you may have had during your stay. We attach great importance to your feedback and comments and have passed the problem on to the management team for further processing.We hope to have the pleasure of welcoming you back to Crowne Plaza Beijing Chaoyang U-Town in the future where we are sure you will have a comfortable stay. Thank you!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Akula wrote a review Nov. 2019
1 contribution2 helpful votes
Service is very nice. Appreciate your service during my visit. Leona and Ella Both are very supportive and explain the veg and non veg as I am vegetarian Thanks to both of you. It was nice time to spend in this hotel with such a supportive team and beautiful.
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Review collected in partnership with 单个酒店
Date of stay: November 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from CrownePlazaUTown, 公关经理 at Crowne Plaza Beijing Chaoyang U-Town, an IHG hotel
Responded Dec. 1, 2019
Dear Guest,Thank you for taking the time to share your valuable feedback with us. Thank you for your recognition of the service of the two staff members Leona and EllaWe. our service details made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joerg H wrote a review Nov. 2019
Beijing, China17 contributions35 helpful votes
Nice hotel with a good location in Chaoyangmen close to Ritan Park perfect breakfast nice gym and pool and of course a good concierge service. Specially Emily was more then kind and helpfull. The attached Utown mall is also good for some Chinese food.
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Review collected in partnership with 单个酒店
Date of stay: November 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from CrownePlazaUTown, 公关经理 at Crowne Plaza Beijing Chaoyang U-Town, an IHG hotel
Responded Nov. 28, 2019
Dear Guest,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our good location, perfect breakfast ,nice gym and pool and good concierge service. made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ElenaNicolScorpio wrote a review Nov. 2019
Fife, United Kingdom383 contributions213 helpful votes
This huge hotel is adjacent an even bigger shopping mall, with trendy shops and restaurants. The hotel itself is very nice, with all the services, including a beautiful fitness centre with pool, hot tub, sauna, steam room and gym. Breakfast on offer was delicious and full of choice. Rooms were big, spacious and always spotlessly cleaned. The bed was also huge and very comfy. Definitely the best in town
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Date of stay: November 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from CrownePlazaUTown, 公关经理 at Crowne Plaza Beijing Chaoyang U-Town, an IHG hotel
Responded Nov. 14, 2019
Dear Guest , Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our Gym, room and service ,made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Diego S wrote a review Nov. 2019
2 contributions4 helpful votes
We stayed here Oct 17-19 and we had no AC on our room first night but we were exhausted from the 20+ hour flights so we thought the room would cool overnight, however we woke up to a 25.5 c degree room. I called front desk that next morning and after breakfast a lady came in to check the AC, through a translation app she told me to keep the window open. We needed to get out, so I decided I will pick up this issue later with front desk. That afternoon the front desk told me that due to the Beijing fall temperature being in the low 20, there was no AC turned on. I made a big issue and they said they will turn it on. I trusted them but they never turned it on, but next morning after a wake up on a 26 degree room, they offered me a fan. Terrible customer policy, and no mention of NO AC anywhere in their web site. 3rd night we slept with windows open on 9th floor on top of lobby entrance, noice everywhere, STAY AWAY FROM THIS HOTEL
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Date of stay: October 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from CrownePlazaUTown, 公关经理 at Crowne Plaza Beijing Chaoyang U-Town, an IHG hotel
Responded Nov. 11, 2019
Dear Diego S, Thank you very much for choosing Crowne Plaza Beijing Chaoyang U- Town and taking your time to share your feedback about the hotel facilities. Please do accept our sincere apology for any inconvenience caused. We would like to assure you that we have communicated your feedback with the concerned department and corrective actions have been taken. We hope that this experience will not deter you to visit us again in the near future. We look forward to welcoming you back to our hotel again. Thank you! Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$111 - US$133 (Based on Average Rates for a Standard Room)
LOCATION
ChinaBeijingBeijing Workers' Sports Complex
NUMBER OF ROOMS
360
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Crowne Plaza Beijing Chaoyang U-Town, an IHG hotel - UPDATED Reviews, Prices & Photos (China) - Tripadvisor

Frequently Asked Questions about Crowne Plaza Beijing Chaoyang U-Town, an IHG hotel
Which popular attractions are close to Crowne Plaza Beijing Chaoyang U-Town, an IHG hotel?
Nearby attractions include Dong Yue Miao (Dongyue Temple) (0.5 km), Youtang Life Square (0.03 km), and Beijing Folklore Museum (0.2 km).
What are some of the property amenities at Crowne Plaza Beijing Chaoyang U-Town, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Beijing Chaoyang U-Town, an IHG hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crowne Plaza Beijing Chaoyang U-Town, an IHG hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Crowne Plaza Beijing Chaoyang U-Town, an IHG hotel?
Yes, parking is available to guests.
What are some restaurants close to Crowne Plaza Beijing Chaoyang U-Town, an IHG hotel?
Conveniently located restaurants include Blue Frog (U Town), Xiao Diao Li Tang (RiTan), and Annie Italian Restaurant( Ritang Park).
Are there opportunities to exercise at Crowne Plaza Beijing Chaoyang U-Town, an IHG hotel?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Crowne Plaza Beijing Chaoyang U-Town, an IHG hotel have airport transportation?
Yes, Crowne Plaza Beijing Chaoyang U-Town, an IHG hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Crowne Plaza Beijing Chaoyang U-Town, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Beijing Chaoyang U-Town, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Beijing Chaoyang U-Town, an IHG hotel?
The staff speaks multiple languages, including English and Chinese.