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The Great Wall Sheraton Hotel

Orbitz.comUS$87*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Great Wall Sheraton Hotel
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1,210 Reviews from our TripAdvisor Community

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Showing 532: English reviews
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Reviewed 3 days ago NEW

The hotel is very comfortably situated and is easy to get to. Time to and from the airport may vary from 20min to 2hours, depending on traffic. Rooms are old-type, but bathrooms are new and clean. And overall impression is that the hotel is very clean. Good kitchen and a lot of choice for breakfast. Thou fruit-table could've been better....

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Helpful?
Thank annrud
Anders J, General Manager at The Great Wall Sheraton Hotel, responded to this review

Dear annrud Thank you very much for sharing your positive review. I agree, with traffic congestion increasing in Beijing The Great Wall Sheraton location is ideal. Close to CBD, Sanlitun and to and from Capital Airport. It pleases me to read that that you enjoyed our food & beverage offering and that you found plenty of variety in our Sheraton...

Neuss, Germany
Reviewed 1 week ago NEWvia mobile

The Great Wall Sheraton is a good hotel. It offers everything you need. It his already some years old and you can see it in details, but I use it for business visits because it is in a reasonable distance to the airport. The breakfast is good, service is good and the rooms are comfortable. Furnitures are old style but...

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Helpful?
Thank amedeo1999
Anders J, General Manager at The Great Wall Sheraton Hotel, responded to this review

Dear amedeo1999 Thank you very much for taking the time to write this pleasant review. Location and several options for airport transfer is one of many good reasons for chosing to stay with us. I am also very glad to read that our Sheraton Breakfast and guest services were up to par and met your esteemed expectations. On your next...

Dalian, China
Reviewed 1 week ago

I read a lot of adverse comments from others staying in this hotel prior to my visit. I have to say that in most cases these comments we not in my view justified. I found the rooms very clean, house keeping were excellent. Security at the hotel was first rate. Over all I found the staff very friendly and polite...

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Helpful?
Thank Paul M
Anders J, General Manager at The Great Wall Sheraton Hotel, responded to this review

Dear Paul M Thank you very much for taking a moment to write the very positive review of your stay. Being a mature hotel means that you are spoiled with some very experienced and dedicated managers, one of them is Jason Chen our Executive Housekeeper. He knows every inch of the hotel and cares for it like was it his...

Beijing, China
Reviewed 1 week ago via mobile

Even though it is an old hotel in comparison with other SPG members in Beijing, this Sheraton is a good one. Try the Elite Floor, which is nice; rooms are spacious and clean and you can access the lounge. Breakfast is better on the first floor restaurant as it has more food items than the lounge. Staff is friendly, especially...

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Helpful?
Thank rdinbj
Anders J, General Manager at The Great Wall Sheraton Hotel, responded to this review

Dear rdinbj Thank you very much for taking the time sharing your very pleasant stay review. Like you, I often opt for upgrading to Club or in our case Elite Floor. For the nominal surcharge you get great value, even more comfortable room with added amenities and access to the Lounge with appetizing food & beverage offerings through out the...

Reviewed 2 weeks ago

We choose this hotel based on spg.com as always we use for reservations in my trips. There was no information about running renovation and picture were made from the exec floor rooms and looks cool. The rooms and also suite rooms not on exec.club lvl were not comfortable. A/C was not working at time of visit(was explain about general setup...

Review collected in partnership with this hotel
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Helpful?
Thank s_rojicek
Anders J, General Manager at The Great Wall Sheraton Hotel, responded to this review

Dear s_rojicek Thank you for taking the time to share your extensive staying review. I am glad to hear that Marko our Front Office Manager and other of our esteemed associates were able to assist and share their knowledge during your stay. Yes, like you mention we are in the midst of a refurbishment that among many other areas will...

Reviewed 3 weeks ago

Excellent location. I have always enjoyed and felt comfortable staying at this property over the years. Have also seen the upgrading work being carried out will definitely make the property even better. Keep up.

Review collected in partnership with this hotel
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Helpful?
Thank richardkltan
Anders J, General Manager at The Great Wall Sheraton Hotel, responded to this review

Dear richardkltan Thank you for your very positive note reflecting your stays at the Great Wall Sheraton Hotel. I guess you're right, nothing can beat the location. And I can reassure you that we are determined to improve guest service experiences even more parallel to our hotel refurbishment. We truly look forward to welcoming you through our doors soon again,...

Reviewed 3 weeks ago

Marked improvements noticed during my last few trips to this hotel . There is certainly an attempt to provide a new look . Front Office dealings are so much more better ; leading from the front is Mr Marco Ilic - puts one at ease with his courteous , helpful & pleasant behaviour ; he is always available to provide...

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Helpful?
Thank Debasish C
Anders J, General Manager at The Great Wall Sheraton Hotel, responded to this review

Dear Debasish C What better way could this week end, than with a great review like yours! Many thanks for taking the time to review your stay with the Great Wall Sheraton Hotel. I am very glad to read that our efforts to drive guest service improvements are noticable. And it makes me extremely proud to read your positive notes...

Germany
Reviewed 3 weeks ago

We should have been deterred by the large rust spots all over the bottom of the pool, but the kids really wanted to swim and the posted ph and chlorine levels looked okay. The rash was the worst on the little kids and lasted several days on them -- even adults got irritated skin. Hotel staff is brusk and unwelcoming...

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Helpful?
Thank uswesty
Anders J, General Manager at The Great Wall Sheraton Hotel, responded to this review

Dear uswesty Thank you for taking the time to review your stay with us. Being a father myself, I am terribly sorry to hear about your childrens rashes. I do hope they settled quickly. With regards to our pool water treatment it's automaticly dosed and Ph and chlorine checked manually four times daily and logged. All done as per internal...

Reviewed 4 weeks ago

I've stayed at multiple Starwood family hotels in China, the United States, and Europe, and this is positively the worst property I've ever stayed in. From the outside, the hotel looks run-down, as there is rust around the top of the hotel. The rooms are decrepit and falling apart. The phones and TVs are from the early 1990s. The breakfast...

Review collected in partnership with this hotel
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Helpful?
Thank scottkM2368CK
Anders J, General Manager at The Great Wall Sheraton Hotel, responded to this review

Dear scottkM2368CK Thank you very much for sharing your stay with The Great Wall Sheraton Hotel. I am glad to inform you that we are undergoing a refurbishment that addresses most your comments. On the exterior side we will have our top roof re-finished. And on the interior new 49" screens are beeing installed as well as all rooms renovated....

Reviewed 4 weeks ago via mobile

One of the worst hotels I have stayed at in china. No free internet unless you book direct which you find out at front desk. Breakfast is an abomination. Ask any of the staff anything and in Chinese and they have no idea. Tvs in the room should be in an opp shop.

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Helpful?
Thank Clayton F
Anders J, General Manager at The Great Wall Sheraton Hotel, responded to this review

Dear Clayton F Thank you very much for taking the time to review your stay with the Great Wall Sheraton Hotel. Free internet is one of many great benefits you get beeing a member of SPG, one of our three loyalty programs within Marriott International. I am glad to inform you that we are presently undergoing a refurbishment including installation...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available

Additional Information about The Great Wall Sheraton Hotel

Address: No.10 Dongsanhuan North Road, Chaoyang District, Beijing 100025, China
Region: China > Beijing > Yansha
Price Range: $112 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Great Wall Sheraton Hotel 4.5*
Number of rooms: 827
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Also Known As:
Sheraton Great Wall
Great Wall Sheraton
Sheraton Beijing
Sheraton Hotel Beijing
Beijing Sheraton
Hotel Style:
#248 Luxury Hotel in Beijing
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Questions & Answers

Here's what travellers have asked, with answers from The Great Wall Sheraton Hotel staff and other travellers.
3 questions
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Miami, Florida

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Questions? Get answers from The Great Wall Sheraton Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors being better”
M4992XKpaulm, 16 May 2017 | Read review
“All rooms are generally good”
, 3 May 2017 | Read review
“They were renovating the higher rooms 17+. Didn't see those -- HAD to be better though.”
uswesty, 1 May 2017 | Read review
“choose a room on either wing of the hotel, not near the elevator”
Kiaorashanghai, 7 Apr 2017 | Read review
“The noise of people entering and leaving their rooms seems to get amplified bacause of the layout at the end of the hallway.”
215thijsd, 19 Mar 2017 | Read review
5 of 5
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US$87* /night
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Prices are for 1 room, 2 adults
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