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Shangri-La Beijing

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About

#1 of 3,509 hotels in Beijing
Location
Cleanliness
Service
Value
Shangri-La Beijing is located on Beijing’s idyllic west side. The hotel is a gateway to some of Beijing’s breathtaking historical sites such as Great Wall, Summer Palace, Fragrance Mountain, and many more. The hotel is also in the heart of the financial and technological district – Zhong Guan Cun and within close proximity to renowned universities with easy access to two subway lines and international airports.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children Activities (Kid / Family Friendly)
Airport transportation
Parking
Wifi
Hot bath
Adult pool
Indoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Restaurant
Breakfast buffet
Kids' meals
Outdoor dining area
Kids club
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Foot massage
Full body massage
Massage
Salon
24-hour security
Concierge
Executive lounge access
Newspaper
Non-smoking hotel
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
Seating area
Sofa
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Park View
Historic Hotel
Languages Spoken
English, French, Chinese, Japanese
Hotel links
Special Offer:Exclusive Member Rate
9,045Reviews11Q+A100Room tips
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FredDi1955 wrote a review Apr 10
Liverpool, United Kingdom83 contributions110 helpful votes
This is a great Hotel but once you leave the hotel, the language barrier can be difficult. In hindsight we should have tried to get a local SIM card for our phone. But not having done our research, we were left with no phone signal once we left the hotel’s WiFi. Even with WiFi many of the normal apps are blocked. Navigating around without the phones maps and translating apps was frustrating. It’s difficult to hail taxis, most people use Uber. The hotels Concierge department were a god save. They done all they could to get us around and back to the hotel, where there was no problem with communicating. But regarding the hotel, we had no problems. The room was lovely, as too were the hotel itself and the grounds. The staff were great, especially the Concierge department. I would definitely stay in this hotel again, but only if China became a bit more welcoming.
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Date of stay: April 2024Trip type: Travelled as a couple
Room Tip: Beware of the language barrier, and that the internet is restricted.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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BJBruce wrote a review Oct 2022
Beijing, China152 contributions48 helpful votes
+1
Hotel's Favourite
Shangri-La Beijing Hotel I have previously stayed at Shangri-La Hotels in Tianjin, Qufu and Beijing Shougang. This was my first stay at Shangri-La Beijing although I have previously visited the hotel. Indeed, having seen the hotel and what it had to offer, I desired to stay there. This was achieved during the recent week-long National Holiday. What had impressed me on my initial visits particularly was the vast, 3000 sq.metre enclosed garden at the rear of of the hotel. It incorporates traditional architecture inspired by the nearby Summer Palace. There also is a feeling of Suzhou gardens. It is indeed a beautiful asset for the hotel and can be viewed both from the spacious lobby lounge and from Cafe Cha where an extensive breakfast buffet is available. The garden creates a feeling of relaxation, something I have appreciated after a busy period before the holiday. During warmer weather a garden bar operates with outdoor seating. The hotel has a long history. The earlier Garden Wing, one of the first top-end hotels in Beijing. The newer Valley Wing where I stayed. Both offer the very high standards of comfort, facilities and service associated with the Shangri-La brand across China and internationally. As a Shangri-La Circle member I was upgraded to use the facilities of Valley Wing’s 12th floor Executive Lounge - which was really appreciated. Excellent views across western Beijing, the lounge offered a relaxing environment for work or just to sit with a drink or evening buffet while watching the sunset over Beijing’s Western Hills. Lynn, the lounge manager, and her excellent team ensured quality service with the friendship I have come to associate with Shangri-La hotels. I spent many evenings in that lounge, appreciating the relaxing, welcoming environment - I was quite sad finally leaving - although I am certain I will return, hopefully soon. The hotel has a range of dining experiences including the excellent AZUR French fine cuisine restaurant which offers also a range of superb wines. Within a short distance are some great locations, including historic Zizhuyuan (Purple Bamboo Garden) created around a vast lake. I visited the park several times, including a delightful temple of the same name. Alongside nearby Nanchanghe Canal is historic Wanshousi Temple. All within very beautiful locations. I was impressed by the reaction of the staff to the hotel guests - we were treated with friendship and genuine feelings of welcome. We had an excellent, friendly, room attendant, Li Hui Xian, who kept the bedroom and bathroom spotlessly clean during her morning visits. The room had floor to ceiling windows allowing very extensive, panoramic views. I was delighted to be met on arrival by the hotel’s Director of Sales and Marketing, Wendy Sia who introduced the facilities available, and who regularly checked to ensure everything was going smoothly during the stay. Indeed I can say that all staff who I came in contact with were very friendly, helpful and certainly professional. Would I return to this hotel - certainly, not least to enjoy the magnificent garden but also to enjoy again the company of its staff who really helped create the feeling that this is a great hotel to spend time when in Beijing. The hotel, very much in keeping with what is expected from Shangri-La. Thanks to everyone there for such an excellent week having a Beijing ‘staycation’.
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Date of stay: October 2022
Value
Service
Room Tip: Higher up in both wings to have an excellent view across to Beijing’s Western Hills
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Shangri-La Beijing Shangri-La Beijing, General Manager at Shangri-La Beijing
Responded Oct 25, 2022
Dear BJBruce, Thank you for staying with us. Thank you very much for taking the time to write so many precise comments about your stay day by day. We look forward to welcoming you back soon to our hotel. Kind regards, Jean-Marc Poli General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ClaireU2979 wrote a review Feb 2024
1 contribution
Stayed 24 nights at this wonderful hotel in January 24. Excellent facilities, very comfortable rooms and friendly staff - Marvin on concierge was so helpful. Breakfast buffet catered for all tastes as did the evening buffet. Room service equally as good. I would highly recommend this hotel.
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Date of stay: January 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Pioneer27498432493 wrote a review Jan 2024
2 contributions
Can't beat the location. Tea in the lobby is expensive But will I stay there again? Definitely. Breakfast out of this world. Rooms are okay. But much better on the 25th floor and up. My second stay already.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Don't anything to drink in lobby. It's expensive
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Cara L wrote a review Dec 2023
Leicestershire175 contributions114 helpful votes
Stayed for four nights as a couple in November 2023 We also booked for transport from Beijing Daxing Airport with airport concierge assistance (980 RMB) - the service was impeccable from Shangri La with prompt collection and an incredibly warm welcome from the team. It really felt like a VIP experience. We were accompanied to our room by a staff member and our luggage promptly brought up. We were really impressed and arranged further transport with the hotel to go to Beijing West and again the service was swift and highly professional with a Chinese style send off. (The hotel does offer other transport services including options to hire 18 seater vehicles to visit nearby attractions) During our stay we found all of the staff to be very welcoming, professional and willing to help. The hotel even helped me securely store a gift which was highly appreciated. Location: Situated less than ten minute walk to the Wanshousi metro station (Line 16) and about a 15 minute drive to Beijing West train station. Takes around 1 hour 15 in reasonable traffic to Beijing Daxing Airport. The hotel is also close to a waterside park and had some restaurants, small supermarket and pharmacy nearby. Complimentary car parking for one car was given to all room reservations. Hotel: Very beautifully furnished. The hotel also has some other shops selling tea and suits on site. There was a beautiful Chinese style garden to the back of the hotel. There were also several restaurants on site. Food: We booked breakfast which was self service held at the Cafe Cha each morning. There were plenty of items on offer - both Chinese (Such as baozi, dumplings, congee, stir fries) and Western (pastries, cereals, bacon, salmon and sausages) coffee, tea and juice were also available. I loved the fresh watermelon juice on offer each day. Fruits were available such as oranges and watermelon. As someone who has multiple food allergies it was a little challenging trying to decipher ingredients as the dishes were just labelled with their name only and not their allergic constituents eg dairy, egg (This is a common practice across Chinese hotels and restaurants as I don't think food allergies receive as much prominence nor taken as seriously as in the UK though had hoped Shangri La might be different- not a criticism- just an observation ) so trying to see which foods might be suitable for me involved lots of questions to the servers which were time consuming and on occasions the servers were not too sure what ingredients the dishes contained either. They did still try hard (one even took apart a dumpling I queried about to check on the stuffing ingredients )which I'm grateful for. I did feed this back to the hotel via a survey I was sent and was pleasantly surprised to receive a response from the manager (although the advised solution was to still ask the servers). the hotel also had other restaurants on site such as French and Japanese though we didn't try any of them. The lobby bar was a pleasant venue to sit and relax - their mocktails were pretty good! Room: We reserved a Garden wing superior room and were delighted to find that our room had a lovely view of the hotel's Chinese garden as well as the room being the biggest hotel room I've ever stayed in. The room was clean and the bed was huge (larger than a superking bed) and comfortable. All in all we thoroughly enjoyed our stay at the hotel, where we experienced some of the best service we have ever received. We would highly recommend a stay here and would be delighted to stay again if we pass through Beijing in the future.
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Date of stay: November 2023
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Camper75733 wrote a review Nov 2023
2 contributions
Exceptional stay at Shangri La Beijing. Staff are so friendly and professional. Hard to improve on such attentive service. Staff couldn’t have been more helpful when asked for assistance. Would 100% recommend.
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Date of stay: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ian Anderson wrote a review May 2021
Shanghai, China163 contributions85 helpful votes
We chose this hotel due to its location for Summer Palace and Great Wall and also based on several recent rave reviews. This is not a bad hotel but somehow doesn't quite tick the normal Shangri-la boxes in terms of luxury and ambience. Our room (on top floor) was small, especially the bathroom, and felt autdated - and despite booking for 2 came with only one set of towels! Breakfast was OK but on one day was not ready at start time of 6:30. Reception and concierge service was helpful. I was offered a birthday cake, which was a nice touch, but administration of the gift was a bit haphazard. Unlike Shanghai (our home) and many other locations this hotel still takes COVID-19 very seriously but this is also a feature of Beijing. We were given toiletries on request at reception - for environmental reasons - but every time we returned to our room, our lights and aircon had been switched back on! The Shang Chines restaurant, including Peking Duck, was very good. Immediate surroundings are a sterile but a good location if you are going out each day.
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Date of stay: May 2021
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Shangri-La Beijing Shangri-La Beijing, General Manager at Shangri-La Beijing
Responded May 9, 2021
Dear Valued Guest, thank you for taking your precious time to share your feedback. However, I regretfully noted that our facilities and service did not meet your expectation. Customer engagement and quality of service are priorities for us. We assure you that our management will continue to closely monitor the standard of service and do everything possible to ensure this will never happen again. We look forward to welcoming you back on your next visit to offer you a true Shangri-La experience. Thank you and best regards. Martin L. Leclerc / General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Brandon Stoltenkamp wrote a review Apr 2021
Beijing, China370 contributions74 helpful votes
Spent a night in one of the Executive suites in the Garden Wing, the original building. There is a certain warmth about this wing that I find really endearing. Firstly, I got an amazing rate on the hotel website as a Golden Circle member, the hotel's reward program. Secondly, the Club Lounge really delivers with a fabulous group of staff. I have to single out Phyllis, manager on duty during my stay for thinking out of the box, Jet and Summer, for consistently engaging service and Sara, who was simply wonderful in dealing with whom I perceived to be an impolite guest. Also, Alan Wang from housekeeping who serves with such joy. Lastly, it was good to see the hotel almost back to normal with many services available, post-COVID. For example, what a pleasure it was to have a coffee at 10h45pm in the Club Lounge. For me, value for money and warm, personalised service matter and that is what I had this time. I will be back and back again.
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Date of stay: April 2021
Value
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Room Tip: Club Rooms for tremendous value and access to the lounge.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Shangri-La Beijing Shangri-La Beijing, General Manager at Shangri-La Beijing
Responded Apr 19, 2021
Dear Mr Stoltenkamp, thank you for choosing Shangri-La Hotel, Beijing as your accommodation for your trip and taking time to share your good experience. We appreciate your positive comments about our food and service. We look forward to welcoming you back to the hotel in the near future. Thank you and best regards, Martin L. Leclerc / General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mauricio E wrote a review Apr 2021
Shanghai, China18 contributions12 helpful votes
I've stayed in the Shangri-La Beijing a couple of times, and whether I'm traveling for business or for pleasure, it's always my first option! For a city that prides on its heritage and tradition, the Shangri-La fits perfectly in that regard. Both wings (Garden and Valley) of the property are fantastic, and they preserve cues of a very traditional Shangri-La elegance, yet modernized for our current days. The suites are very well equipped and make you feel at home, but with a big touch of luxury and tradition. I usually joke that hotels are either a play on familiarity and repetition or novelty and newness, but somehow this hotel manages to position itself right in the middle. The restaurants are modern and offer fantastic courses, whether you're up for Chinese, French, or Japanese style meals. Their live music in the wine lounge as well as the Azure restaurant is a great complement to the service and atmosphere. The gardens in the property are very calm and they turn into very fun experiences at night. Even part of their parking lot turns into a farmers' market on the weekends. I could go on and describe all the different bits of the hotel that make me feel happy, but I think I'll switch to tell you more about its people. Everybody: the doorman, to the attentive staff in the reception, the friendly cleaning crew, to the smiling room service staff, and the impeccably-dressed General Manager are always wearing a smile. Even during COVID-19 times, you can tell by looking at their eyes how pleased they are of having you around. Expect to be offered help as you navigate their huge property. Expect to be asked if your food is good. Expect to be greeted by the walking staff as they move from one part of the building to the other. Expect to feel welcome no only when you walk in, but through your entire stay. I already miss Martin, the GM, and his lovely crew. Looking forward to another escape to the capital!
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Date of stay: April 2021
Value
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Room Tip: The Valley wing is a big quieter and more private than the Garden wing.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Shangri-La Beijing Shangri-La Beijing, General Manager at Shangri-La Beijing
Responded Apr 18, 2021
Dear Mr. Uxmomo, thank you for choosing Shangri-La Hotel, Beijing as your accommodation for your business trip and taking time to share your good experience. We appreciate your positive comments about our food and service. We look forward to welcoming you back to the hotel in the near future. Thank you and best regards, Martin L. Leclerc / General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Johan wrote a review Apr 2021
Shanghai, China1 contribution2 helpful votes
Stayed I we the weekend together with family, including 2 teenagers and a 10 year old. The staff was absolutely amazing! Very attentive and friendly, always sincerely wanting to ensure that our stay was at its best. We went to Beijing with a packed schedule, with the only thing in mind to tick off as many attractions as possible. We are used to travels, and unless you head for a tourist place and resort, we have little to no expectations on hotels as it’s primary everything else you head there for. Shangri-la in Beijing is different! We ended up wishing we’d stayed longer in the hotel and less on tourist attractions. When it was time to go home to shanghai, the kids didn’t even want to check out :) It turned out that the stay at Shangri-la was at Least the same memorable thing as the attractions themselves, which i don’t think my family has ever come across before. Head there and you won’t be disappointed!!
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Date of stay: April 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Shangri-La Beijing Shangri-La Beijing, General Manager at Shangri-La Beijing
Responded Apr 5, 2021
Dear Ms Liu, thank you for choosing Shangri-La Hotel, Beijing as your accommodation for your business trip and taking time to share your good experience. We appreciate your positive comments about our service. We look forward to welcoming you back to the hotel in the near future. Thank you and best regards, Martin L. Leclerc / General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$186 - C$247 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri la hotel beijing, shangri la beijing
LOCATION
ChinaBeijingYuanda Road
NUMBER OF ROOMS
670
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Shangri-La Beijing - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Shangri-La Beijing
Which popular attractions are close to Shangri-La Beijing?
Nearby attractions include Zizhuyuan Gongyuan (Black Bamboo Park) (0.9 km), Minzu University Of China Museum (1.0 km), and 3.18 Martyr Tomb (0.3 km).
What are some of the property amenities at Shangri-La Beijing?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Shangri-La Beijing?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Beijing?
Guests can enjoy an on-site restaurant, a lounge, and an outdoor dining area during their stay.
Is parking available at Shangri-La Beijing?
Yes, free parking is available to guests.
What are some restaurants close to Shangri-La Beijing?
Conveniently located restaurants include Cafe Cha - Shangri-La Beijing, AZUR by Mauro Colagreco, and Shang Palace - Shangri-La Beijing.
Are there opportunities to exercise at Shangri-La Beijing?
Yes, guests have access to an indoor pool, a fitness centre, and fitness classes during their stay.
Does Shangri-La Beijing have airport transportation?
Yes, Shangri-La Beijing offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La Beijing?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La Beijing offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Shangri-La Beijing?
The staff speaks multiple languages, including English, French, Chinese, and Japanese.