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Shangri-La Hotel, Beijing

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Traveller (617)
Room & Suite (264)
Dining (150)
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Overview
  • Excellent66%
  • Very good27%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“garden wing”(30 reviews)
“shang palace”(16 reviews)
“chi spa”(7 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,507)
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Traveller rating
438
204
59
18
11
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438
204
59
18
11
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All reviewsgarden wingshang palacechi spanew towerold winghorizon clubsummer palacein room diningthird ringexcellent hotelbusiness tripbreakfast buffetconcierge staffroom was spaciousroom rateindoor poolbusiness center
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1 - 5 of 730 reviews
Reviewed yesterday

We stayed at the Shangri La Beijing last week and had the most awesome stay. Mainly due to the concierge Justin whom I feel should be named "Concierge of the Year". A more welcome amiable fellow, one could not meet. He helped us organise our...More

Thank AnnieMack21
Reviewed 3 days ago via mobile

Reasonably priced branded 5* hotel. We were given the option to upgrade our originally booked Superior room at the old Garden Wing by paying an additional ~RMB500+/night to the Premier room at the new Valley wing which comes with breakfast and lounge access. We didn’t...More

Thank Ivy L
Response from ShangriLaBeijingMgmt, General Manager at Shangri-La Hotel, BeijingResponded 2 days ago

Dear Ivy L, thank you for sharing your good comments during your recent visit, we are pleased that you enjoyed staying with us. We appreciate your positive comments about the guestrooms, hotel garden and services from our attentive colleagues. We look forward to welcoming you...More

Reviewed 4 days ago via mobile

Today is May 20th, which is similar to valentine's day in China.the concierge Qiu Sir, gave us a rose with a very sweet heart. It was a great surprise to us. Thank you very much.Look forward to the next stay.More

Review collected in partnership with 单个酒店
Thank marialp2018
Response from ShangriLaBeijingMgmt, General Manager at Shangri-La Hotel, BeijingResponded 2 days ago

Dear marialp2018, thank you for staying in Shangri-La Hotel, Beijing and for taking the time to share your good experience on TripAdvisor.com. We are pleased that you enjoyed your overall stay with us. We look forward to welcoming you back in the future. Thank you...More

Reviewed 4 days ago via mobile

I was travelling with my family and upon check-in the manager upgraded us instantly to a larger room for more space. They also booked all our tours for us and were constantly involved in the feedback of the tour to ensure we were satisfied. The...More

Thank Niraag S
Response from ShangriLaBeijingMgmt, General Manager at Shangri-La Hotel, BeijingResponded 2 days ago

Dear Niraag S, I would like to thank you very much for your patronage at the Shangri-La Hotel, Beijing and for taking your precious time to share your experience. It is thoroughly appreciated that you found our overall products and services excellent during your recent...More

Reviewed 5 days ago via mobile

I am so thankful people who help me to do every thing to me , Shangri-la is very good hotel, Lyle Li from concierge was the best service ever.he was spending much time to fix my phone, I am very happy.More

Review collected in partnership with 单个酒店
Thank guirongluo22
Response from ShangriLaBeijingMgmt, General Manager at Shangri-La Hotel, BeijingResponded 2 days ago

Dear guirongluo22, Thank you very much for your patronage at the Shangri-La Hotel, Beijing and for your compliments which are indeed appreciated. I am more than glad to share your compliments with Lyle Li who will be delighted to be recognized in such friendly manner....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$135 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Beijing
#4 Luxury Hotel in Beijing
#22 Romantic Hotel in Beijing
#24 Business Hotel in Beijing
#28 Family Hotel in Beijing
#378 Best Value Hotel in Beijing
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$135 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Beijing
#4 Luxury Hotel in Beijing
#22 Romantic Hotel in Beijing
#24 Business Hotel in Beijing
#28 Family Hotel in Beijing
#378 Best Value Hotel in Beijing
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (617)
Room & Suite (264)
Dining (150)
Pool & Beach (24)
Amenities (64)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
Questions & Answers
Ask a question
Taie
February 26, 2018|
AnswerShow all 2 answers
Response from ShangriLaBeijingMgmt | Property representative |
Dear Thutchai V, thank you for your message. The earliest check-in time is 10:30 if the hotel occupancy is allowed. Our expert Concierge colleague can provide the city tour service based on your requirement. Thank you.
0
Votes
Thippawan_Nga
February 22, 2018|
AnswerShow all 4 answers
Response from ShangriLaBeijingMgmt | Property representative |
Dear Thippawan_Nga, thank you for your message. We could extend the check-out time to 2pm if our hotel room occupancy is allowed. Our Concierge staff are willing to assist you with the luggage storage. Should you need any... More
0
Votes
Nuttyslack_10
November 15, 2017|
AnswerShow all 10 answers
Response from John O | Reviewed this property |
Yes, you are close to many restaurants, but most are fast food, although tasty. There are few places to visit within walking distance, and not so interesting. My suggestion is that you ask the hotel's excellent front desk... More
1
Vote
Room Tips
"both Garden and Valley Wing are great"
Read review
"We were kindly upgraded to a club room, this made a fantastic difference with our two children. Thank you"
Read review
"BasketBall Court side rooms are very nice with a good City view."
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"choose the room with garden view"
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