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Crowne Plaza Beijing Wangfujing

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Crowne Plaza Beijing Wangfujing
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1,526 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Beijing Wangfujing
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Showing 1,149: English reviews
Vancouver, Canada
Reviewed 10 October 2012

Excellent hotel, very good location. Friendly and very knowledgeable staff. Guest services Manager, Ms. Salinee is very particular to make sure that guests are happy with their rooms and services. We stayed there for 4 days as we arrived and also one more day prior to our departure. The breakfast was just wonderful with a wide variety of western and...

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Helpful?
Thank kumar763
CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this review

Dear guest, Greetings from Crowne Plaza Beijing Wangfujing! We appreciate you choosing our hotel as your home away from home. It’s a great pleasure to learn that the hotel impressed you deeply. We are also very happy to know that our colleagues were helpful during your stay. Thank you for your sincere comments and we will continue to provide excellent...

Hobart, Australia
Reviewed 8 October 2012

Even though our booking was a bit confusing and we arrived early (7.30am) we were welcomed by staff who went out of their way to check us in and have the room arranged for us. Staff helped out to suggest tours within Beijing, taxis (arranging one at 12.30 am for a friend who had visited) and providing assistance when our...

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Helpful?
Thank PB57
CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this review

Dear guest, Thank you for staying at the Crowne Plaza Beijing Wangfujing and for taking the time to share your experience. We are also very happy to know that our colleagues were helpful during your stay. Once again, thank you for your feedback and we look forward to welcoming you back to your new home in Beijing in the not...

Bendigo, Australia
Reviewed 7 October 2012

We stayed here for three nights in September and had two interconnecting rooms that faced onto the road. Both rooms were very clean and beds were comfortable with beautiful pillows. We found the reception staff friendly and welcoming and the breakfast and waiting staff for lunch and dinner attentive. Our room was quiet and the location was excellent although the...

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Helpful?
Thank lollipops2
CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this review

Dear guest, Thank you for staying at the Crowne Plaza Beijing Wangfujing and for taking the time to share your experience with us. We appreciate your positive comments with regards to the room, food and service. At the same time, we are really sorry to hear about the piano sound bothered your sleep. We have taken up the matter with...

Melbourne, Australia
Reviewed 4 October 2012

we stayed in this hotel during the hong Kong long weekend which was between 29th Sept till 2nd October. The best thing about this hotel is its location. It is very close to Tiananman Square, the Forbidden City and the city centre train stations. The area is called Wangfujing and it is one of the prime areas of Beijing. it...

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Helpful?
Thank darkage
CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this review

Dear guest, Thank you for staying at the Crowne Plaza Beijing Wangfujing and for taking the time to share your experience. We appreciate your positive comments with regards to our hotel. At the same time, we would like to apologies for the discomfort and unhappiness experienced in our hotel. We appreciate your bringing this to our attention and allowing us...

Des Moines, Iowa
Reviewed 3 October 2012

The location of this hotel is excellent. The Forbidden City is within walking distant and the hotel is right on Wang Fujing Street. My room was spacious, clean, and lacked nothing. It is a little dated but that was ok. I found the staff helpful and while some did not speak English I could always find someone to help answer...

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Helpful?
Thank Dave4242
CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this review

Dear guest, The positive feedback we receive is an encouragement for our team to do even better for guests who seek the comforts and hospitality of a great hotel. And we will continue to provide training, as we always do to the staff to keep improving the service standard, and English communication ability. We truly appreciate your kind support as...

Sweden
Reviewed 3 October 2012

Have stayed at Crowne Plaza Beijing at least six different times this year. It is a good hotel with generally friendly staff. However a couple of things make me really disappointed. Royal Ambassadors get automatically upgrade to Club Floor, but we are not allowed to use the lounge. This is the only Crowne Plaza hotel in China with these rules....

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Helpful?
2Thank Bumsegubben
CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this review

Dear guest. Thank you for using Tripadvisor and for sharing your feedback regarding your recent staying with us. We certainly take all of your comments very seriously indeed. And we are really sorry to hear about your unhappiness experienced in our hotel. In your comments, you had mentioned about the royal ambassador benefits problem. For this issue, we would like...

Reviewed 2 October 2012

The rooms have no window to d outside, so no sunlight- not acceptable with d amount of money they charge. D toilet was stinking, tv remote didnot work. D pecking duck restaurant in d hotel couldn't serve us duck- they ran out of duck!

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1Thank Anniesutrale
CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this review

Dear guest, Thank you for sharing your experience with us. At the same time, we are really sorry to hear about your unhappy experience. And here we want to extend our sincere apologize. We have taken up your comments with our operations team for further improvement. As for the issue of Pecking duck restaurant -since the restaurant is independently operated...

china
Reviewed 30 September 2012

Location is very good. The restaurant was quite good; especialy the breakfast serving is excellent. Room was a little smaller than I expected but acceptable.Help from bus boy and service staff was excellent and friendly, room and lounge areas always clean, elevators were fast without long waits

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Helpful?
Thank chenlq
CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this review

Dear guest, The positive feedback we receive is an encouragement for our team to do even better for guests who seek the comforts and hospitality of a great hotel. Thank you very much for the compliments. Kind regards

Zurich, Switzerland
Reviewed 30 September 2012

It is at the end of Wangfujing street which is full of many shops & restaurants, convenient to the subway and about a 15 minute walk from the Forbidden palace. It was your average American chain hotel, pretty unremarkable and a little dated. The room had all the usual facilities and a view of the street which was surprisingly quiet...

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Helpful?
Thank irl_sars
CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this review

Dear guest, Thank you for using Tripadvisor and for sharing your feedback regarding your recent stay with us. We certainly take all of your comments very seriously indeed. Please rest assure that you experience has been discussed with the respective teams and management for their needed improvements. Our team is firmly dedicated to correcting any shortcomings and to seek for...

Sydney
Reviewed 28 September 2012

Stayed here for a few nights on business in July on a long business trip. Unusually for a CP hotel it had an Executive Floor and lounge. Because I had Platinum Priority club status I was upgraded to the Executive Floor. Room was big with a decent size bathroom and good amenities. Would be happy to recommend it and would...

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Helpful?
Thank SydneyJohn64
CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this review

Dear guest, Thank you for staying at the Crowne Plaza Beijing Wangfujing and for taking the time to share your experience. We appreciate your positive comments with regards to our hotel. At the same time, we want to take this opportunity to explain the PRC Platinum member benefits with regards to upgrading. Room Upgrades at check-in (when available) This benefit...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Set on bustling Wangfujing Avenue, Crowne Plaza Beijing stands in the heart of the city s vibrant shopping and international business centers, such as Oriental Plaza, Financial Street and CBD. The hotel is Just 45 minutes drive from Beijing International Airport and 15 minutes from Beijing Railway Station with easy highway access to Shenyang, Tianjin and Shijiazhuang. Just a 10-minute stroll or taxi ride will bring you to the magnificent Forbidden City and other historical landmarks including Tiananmen Square, Great Hall of the People, Temple of Heaven and Lama Temple.At each memorable day s end, ours is a familiar, friendly face welcoming you with all the comforts of home. In Beijing, you ll agree that The Place To Meet is Crowne Plaza. ... more   less 

Additional Information about Crowne Plaza Beijing Wangfujing

Address: No.48 Wangfujing Main Street, Dongcheng District, Beijing 100006, China
Region: China > Beijing > Tian'anmen / Wangfujing
Price Range: $129 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Beijing Wangfujing 4.5*
Number of rooms: 359
Reservation Options:
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Also Known As:
Crowne Plaza Beijing Wangfujing Hotel Beijing
Beijing Crowne Plaza
Crown Plaza Beijing
Crowne Plaza Hotel Beijing
Hotel Style:
#56 Family Hotel in Beijing
#59 Luxury Hotel in Beijing
#81 Business Hotel in Beijing
#100 Best Value Hotel in Beijing
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Beijing Wangfujing staff and other travellers.
16 questions
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Melbourne, Victoria, Australia

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Questions? Get answers from Crowne Plaza Beijing Wangfujing staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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