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Loong Palace Hotel & Resort

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1 room 2 adults 0 children
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Loong Palace Hotel & Resort
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360 Reviews from our TripAdvisor Community

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Showing 238: English reviews
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Santa Cruz, California
Reviewed yesterday NEW

Room was booked by colleagues. Isolated - not near anything of prominence. Totally car-bound. Restaurants were not busy, but service was slow. Multiple requests for an iron were ignored until I wandered down to the front desk and waited for one to materialize. Room was nice enough, but could hear a barking dog in the local neighborhood all night long....

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Helpful?
Thank Kenster1001
Gold Coast Hinterland, Australia
Reviewed yesterday NEWvia mobile

Terrific room, very large and well appointed, had a hiccup with the in-room safe, was quickly sorted out. Breakfast was a bit hit and miss, but adequate to start the day. The reception staff weren't all multilingual, but ask enough questions and you will finally get someone who can understand what you need. Overall, I would happily stay here again.

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Helpful?
Thank swannie00450
Colorado
Reviewed 2 days ago NEW

We stayed here as part of a planned trip through Sinorama travel company on an tour of China. For the most part Sinorama travel company planned well for our hotels until we arrived in Beijing. This hotel is full of 50 other busses of tourist and is severely overused. The room was dirty from the floor up, the walls had...

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Thank Jo S
Devonport, Australia
Reviewed 3 days ago NEWvia mobile

Stayed here as part of a tour. This hotel would have been exquisite in its day, but rooms and facilities are dated and needs renovation. However the hotel is tidy, rooms are relatively clean , beds are firm and bathroom is good size.

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Thank DaveFromDevonport
London, Ontario
Reviewed 4 days ago NEWvia mobile

This hotel is located well outside the centre of Beijing so can be a little inconvenient for touring the city, but is great for visiting the Great Wall. Beautiful spacious lobby and common areas, very large bright breakfast room with varied selection of food. Rooms are comfortable but can be a little warm as the air conditioning seemed to be...

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Thank Geoscientist
Adelaide, Australia
Reviewed 5 days ago NEW

Spent the first 3 nights of a Nexus tour here in April, 2017. Our guide spent some time between the airport and the hotel to emphasise that the hotel was five star. Sorry, I disagree. I would rate at somewhere between 4 and 4.5. Apparently owned by the same people that own the Ramada Beijing. Did I enjoy my stay?...

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Thank Stephen W
Birmingham
Reviewed 6 days ago NEW

We stayed here three nights as part of a vacation package with Sinorama Holidays. We were pleasantly surprised with the quality of the room. The bed was comfortable and the room was of a decent size. The shower provided plenty of hot water. Also, our room was quiet, and there were no noise issues. Also, the room was clean. The...

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Thank Traveller35243
Reviewed 1 week ago

Nice, expansive Lobby with a couple of stores, lots of room to sit down and an ATM. There are a quite a few restaurants within the hotel or attached to the hotel block. The food is really good but prices are high. Little Dongbei restaurant was very inexpensive and the food was great. The buffet on our tour was large...

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Helpful?
Thank Cory M
北京龙城华美达酒店, 公关经理 at Loong Palace Hotel & Resort, responded to this review

Hello respected guest,thank you very much for your evaluation of the hotel. We are very glad that you have a good experience in our hotel.Look forward to your coming next time.

Tweed Heads, Australia
Reviewed 1 week ago

We found this hotel just great. it had everything we needed. The room service meals we had were good. Breakfast was plentiful with good variety. There is an indoor pool and gym, lovely grounds for the kids to play and two shops for the things you forgot to pack or gifts at a good price. Our room great, had plenty...

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Thank honeybunny2010
北京龙城华美达酒店, 公关经理 at Loong Palace Hotel & Resort, responded to this review

Hello respected guest,thank you very much for your evaluation of the hotel. We are very glad that you have a good experience in our hotel.Look forward to your coming next time.

Reviewed 2 weeks ago via mobile

I've stayed here in the same week since 2014. I have noticed that staff seemed quite unfriendly. Ok, their English is very poor, but surely a smile is a universal language, so why don't they greet you in a friendly manner? Also, the breakfast coffee machine is hopeless and the staff just don't understand the idea of asking customers if...

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Helpful?
Thank Sheltonian
北京龙城华美达酒店, 公关经理 at Loong Palace Hotel & Resort, responded to this review

Dear Sheltonian.Thanks for your feedback.We are pleased to provide you with quality service.We are very glad that you have a good experience in our hotel.Look forward to your coming next time.

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast included
  • Babysitting

Additional Information about Loong Palace Hotel & Resort

Address: No.317 Changping Road, Changping District, Beijing 102208, China (Formerly Crowne Plaza Hotel North Beijing)
Region: China > Beijing
Price Range: $104 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Loong Palace Hotel & Resort 4.5*
Number of rooms: 574
Reservation Options:
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Also Known As:
Loong Palace Hotel Beijing
Loong Palace Hotel And Resort
Loong Palace Beijing
Hotel Style:
#38 Best Value Hotel in Beijing
#43 Spa Hotel in Beijing
#73 Luxury Hotel in Beijing
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Questions & Answers

Here's what travellers have asked, with answers from Loong Palace Hotel & Resort staff and other travellers.
18 questions
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Questions? Get answers from Loong Palace Hotel & Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I am not sure there is a good room, but if you have to stay here ask for a room that opens into a green space and not the parking lot.”
josH9235MI, 23 Apr 2017 | Read review
“A higher floor may have enabled windows to be left open overnight to counter hot aircon.”
666StephenW, 20 Apr 2017 | Read review
“We were with a tour group and all of our rooms were on the ground floor. Our group all seems to be very happy with their rooms”
honeybunny2010, 14 Apr 2017 | Read review
“use different hotel”
terryg514, 22 Oct 2016 | Read review
“all good in any floor”
yvesmarceau77, 18 Oct 2016 | Read review
5 of 5