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Grand Hyatt Beijing

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About

#82 of 3,508 hotels in Beijing
Location
Cleanliness
Service
Value
The Capital’s Business and Lifestyle Landmark Located on Wangfujing, within walking distance of The Forbidden City and Tiananmen Square, Grand Hyatt Beijing is part of Oriental Plaza with direct access to the adjacent shopping mall. Blending both western and oriental traditions encompassing contemporary design and classic standards of service and excellence, our hotel allows you to experience Beijing in our own way.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Airport transportation
Paid public parking on-site
Car park
Wifi
Indoor pool
Heated pool
Yoga room
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Happy hour
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Newspaper
Non-smoking hotel
Shops
ATM on site
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Room service
Minibar
Cable / satellite TV
Bath / shower
Safe
Sofa
Telephone
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Centrally Located
Quiet
Languages Spoken
English, Chinese

Location

1 East Chang'an Avenue, Dongcheng District, Beijing 100738 China
Name/address in local language
Grand Hyatt Beijing
4.5
4.5 of 5 bubbles3,653 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Grand Hyatt Beijing is celebrated for its prime location, with guests frequently lauding its proximity to attractions and transit, though traffic snags are noted. Guest opinions on service and value show contrast; the staff's attentiveness is often praised, yet some visitors recount disorganization. Room experiences vary, with kudos for modern updates but also reports of discomfort in older rooms. The hotel's amenities, including a top-notch pool and gym, receive applause, yet some aspects are deemed in need of a refresh. The atmosphere and cleanliness generally garner positive remarks, with the chic design and meticulous upkeep standing out.
Location
Convenient
Atmosphere
Chic
Rooms
Dated
Value
Mixed
Cleanliness
Meticulous
Service
Inconsistent
Amenities
World-class
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3,653Reviews24Q+A100Room tips
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sktan2004 wrote a review Mar 2024
6 contributions
Very good hotel overall, except for the automatic temperature & automatic blind closure, which is not good features that went against our preferred lifestyle. Good value, great location, good room condition, very clean & very good customer service.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
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Location
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tiffany Liu, Guest Services / Front Office at Grand Hyatt Beijing
Responded 3 weeks ago
Dear sktan2004, Thank you for staying at Grand Hyatt Beijing and for taking the time to send us your valuable comments. I am pleased that you had an enjoyable stay with us. Please be assured that we will share your feedback with our respective departments. Once again, thank you for your time and we look forward to welcoming you back in the near future. Sincerely, Daphne Hsiao Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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waveshabbo wrote a review Oct 2023
Singapore, Singapore9 contributions3 helpful votes
Hotel's Favourite
Location was good and convenient. Walking distance to train station. Room was clean and everything works well in the room. Room service was yummy. On the day when I arrive the aircon was not working but was solve immediately upon request. Really love Hyatt Beijing and will definitely come back for a stay
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Review collected in partnership with Hyatt Hotels
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tiffany Liu, Guest Services / Front Office at Grand Hyatt Beijing
Responded Oct 24, 2023
Dear guest, Thank you for staying at Grand Hyatt Beijing at Oriental Plaza and for sharing your experience with the TripAdvisor Community. We are pleased to hear that you had a wonderful experience in our hotel and our hotel location was able to bring convenience to your stay in Beijing. Thank you again for taking the time to write this review. We look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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SinHuatKOH wrote a review Mar 2024
Singapore, Singapore2 contributions1 helpful vote
My family just had an enjoyable stay at Grand Hyatt Beijing. We were impressed that the hotel has kept up with the maintenance of the indoor swimming pool. My kid’s absolutely loved the time spent at the pool. Cecilia and Libby at the club lounge were very anticipating of our needs. We were looking forward to drop by the club lounge each time we returned from our outing. We had such a great time that the kids were already asking when we could visit again. Nevertheless, I hope the management would consider providing a wider selection of tea leaves at the club lounge. They had Jasmine, Chrysanthemum, English Breakfast and one other selection. It was a pity that Early Gray was not among the selection.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tiffany Liu, Guest Services / Front Office at Grand Hyatt Beijing
Responded 4 weeks ago
Dear SinHuatKOH, It's always nice to start the day on a positive note and your pleasant feedback shared made our day. I am particularly pleased that you found our Hotel service and facilities are to your liking, we will pass your comments to our team and I am sure it will give us all the drive to go evermore above and beyond. On behalf of our colleagues, we all look forward to welcoming you back very soon. Sincerely, Daphne Hsiao Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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1debh1 wrote a review Mar 2024
Dallas, Texas2 contributions
Comfortable stay, great breakfast food, fantastic housekeeping staff. This hotel was chosen by our meeting events planner, and I would definitely stay here again. The room was spacious and I had a nice view of the city. There were plenty of meeting rooms and space for our event.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tiffany Liu, Guest Services / Front Office at Grand Hyatt Beijing
Responded Mar 7, 2024
Dear 1debh1, Thank you for staying at Grand Hyatt Beijing at Oriental Plaza and for taking the time to send us your valuable comments. We are delighted to hear that you had a pleasant experience on your stay with us; and appreciate your positive feedback on our hotel services and facilities. Thank you once again for your review; and we are looking forward to welcoming you on your next stay with us. Sincerely, Daphne Hsiao Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MJellick wrote a review Feb 2024
Los Angeles, California218 contributions114 helpful votes
It is so nice to be back at an Asian hotel, which, in terms of service, is in an entirely different galaxy from their American counterparts. Check-in went well with my room's view being excellent. Everything is clean, organized, and efficient (with Chinese characteristics). The pool is a trip, with the required use of a swimming cap one of the things I didn't miss. But overall, a nice experience. The Grand Hyatt Beijing is exactly what I needed upon returning to China, and I'd recommend it to anyone passing through this mega city...
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Date of stay: February 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tiffany Liu, Guest Services / Front Office at Grand Hyatt Beijing
Responded Feb 25, 2024
Dear MJellick, Thank you for staying at Grand Hyatt Beijing at Oriental Plaza and for taking the time to send us your valuable comments. We are delighted to hear that you had a pleasant experience on your stay with us; and appreciate your positive feedback on our hotel services and Club Oasis recreation facilities. Thank you once again for your review; and we are looking forward to welcoming you on your next stay with us. Sincerely, Daphne Hsiao Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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J. Porto wrote a review Feb 2024
41 contributions11 helpful votes
Great service. Mr. Sky the Manager on Duty coordinated the team in a most efficient way and was there anytime needed. My congratulations to such First Class leadership. Mr. Napoleon the lounge manager guaranteed the whole executive sector quality which left us a 100% satisfied experience. Libby always kind and great company, Cano coordinated our stay from the very beginning even before arrival. GH Beijing is my favorite spot in center Beijing and I would like to encourage all that are reading this review to have a try. Great amenities, great breakfast, excellent lounge, top gym and pool, and above all, best team and service.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tiffany Liu, Guest Services / Front Office at Grand Hyatt Beijing
Responded Feb 5, 2024
Dear Jianporto, Thank you for staying at Grand Hyatt Beijing and for taking the time to send us your valuable comments. We are more than delighted to hear that you had a pleasant experience on your stay with us and will certainly share your appreciations with our team. We look forward to welcoming you back to Grand Hyatt Beijing. Sincerely, Daphne Hsiao Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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BWJY wrote a review Jan 2024
Hong Kong, China5 contributions
One of the best hyatt hotels that really takes care of old customers and hyatt members. Best executive lounge staff and services. And Made in China is such a great restaurant, one of the best Peking Duck and authentic Beijing food.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tiffany Liu, Guest Services / Front Office at Grand Hyatt Beijing
Responded Jan 21, 2024
Dear BWJY, Thank you for staying at Grand Hyatt Beijing at Oriental Plaza and for sharing your experience with the TripAdvisor Community. We are delighted to hear that you had a pleasant experience on your stay with us; and appreciate your feedback on our hotel services and food offerings. Thank you once again for your review; and we are looking forward to welcoming you on your next stay with us. Sincerely, Daphne Hsiao Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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neoloveshopping wrote a review Jan 2024
1 contribution
The title tells everything. While I will share more details. First, the room information on their website is vague. They will never tell you that the cheapest room on all on the north side. Second, the staff are unprofessional. They never recognize my membership with Hyatt. As a results, they do not value your business or try their best to serve you. You are nothing to them. They will not upgrade the room (not executive ones) for you even though room upgrade is your right. Whereas to them this means nothing. They only care about earning more money. Becasue there are rooms available, if you want a room on the south side, you need to pay extra. UNBELEVABLE AND UNACCPETABLE. Third, the conditions of the room are extremely poor as well. You can see the light of walkway from the bottom of the door. IMAGINE how big the gap is. In addition, I would suggest that the family/ couple tour shoudl avoid this hotel. The hair drier is too old, you need to wait it cool down after using it for one or two minutes. Overall, they do not recognize your membership or treat you as a member. The room condition is more like a MOTEL. So please do waste your money.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tiffany Liu, Guest Services / Front Office at Grand Hyatt Beijing
Responded Jan 22, 2024
Dear neoloveshopping, Thank you for taking time to provide us with your valuable feedback from your stay. We deeply regret that you encountered some challenges during your recent stay with us. It is indeed unfortunate and that we are unable to meet your expectations and deliver flawless service. Thank you for taking the time to provide us with your valuable feedback from your stay. We apologize for the unpleasant stay you experienced. We are glad to inform you that we are in the middle of a renovation and soon will have a much improved and modern product. We hope that you can experience our updated rooms and give us another opportunity to exceed your expectations whenever your travels bring you back through the area. Sincerely, Daphne Hsiao Hotel manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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EK L wrote a review Jan 2024
Hong Kong, China16 contributions7 helpful votes
Convenient location a stone throw away from the shopping street of Wangfujing, Forbidden City and Tiananmen Square. Sitting atop the metro station, the hotel provides easy access to most of metropolitan Beijing via the city’s comprehensive subway network.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tiffany Liu, Guest Services / Front Office at Grand Hyatt Beijing
Responded Jan 17, 2024
Dear guest, thank you for staying again at Grand Hyatt Beijing at Oriental Plaza and for sharing your staying experience with the TripAdvisor Community. We are pleased to learn that our hotel's location was able to bring you convenience during your trip in Beijing and you enjoyed staying with us every time. Thank you again and we look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mctgoldtom wrote a review Jan 2024
1 contribution
Rooms are extremely outdated with very low ceiling. In room appliances worn out, air conditioning extremely noisy effecting sleep.Engineer unable to fix the acoustics to lower sound level. temperature adjustment faulty in lounge room and extremely hot. Toilets consistently blocked and needing servicing to unblock. Considering the family suite has had a makeover facility and appliance still remain old.
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Review collected in partnership with Hyatt Hotels
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tiffany Liu, Guest Services / Front Office at Grand Hyatt Beijing
Responded Jan 7, 2024
Dear mctgoldtom, Thank you for choosing Grand Hyatt Beijing at Oriental Plaza and for sharing your experience with the TripAdvisor community. I was most concerned to read your comments and can assure you that the experience you are describing is certainly not in line with our standards. Please accept our sincere apologies for these service shortfall. We have completed renovation for part of our guestrooms, with equipment of brand new facilities. And we will keep elevating our maintenance to the room facilities as well. Thank you again for your feedback. We look forward to welcoming you back soon to experience our elevated service and hotel facilities.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$311 - C$357 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hyatt beijing hotel beijing, beijing grand hyatt, hyatt beijing, beijing hyatt
LOCATION
ChinaBeijingTian'anmen / Wangfujing / Xidan
NUMBER OF ROOMS
518
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Grand Hyatt Beijing - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Grand Hyatt Beijing
Which popular attractions are close to Grand Hyatt Beijing?
Nearby attractions include Wangfujing Bookshop (0.3 km), The Malls at Oriental Plaza (0.02 km), and Wuyutai Tea Shop (Wangfujing) (0.4 km).
What are some of the property amenities at Grand Hyatt Beijing?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Grand Hyatt Beijing?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Grand Hyatt Beijing?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Grand Hyatt Beijing?
Yes, a parking garage, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to Grand Hyatt Beijing?
Conveniently located restaurants include Da Dong Roast Duck, Made in China (Grand Hyatt), and Quanjude Roast Duck (Wangfujing).
Are there opportunities to exercise at Grand Hyatt Beijing?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Grand Hyatt Beijing have airport transportation?
Yes, Grand Hyatt Beijing offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Hyatt Beijing?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hyatt Beijing offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Hyatt Beijing?
The staff speaks multiple languages, including English and Chinese.