We stayed at this hotel for three nights during the 2022 Lunar New Year holiday. This is a historic and old hotel with a lot of history. Our room was a Heritage Room overlooking Chang An Avenue. Excellent location just a few minutes away from Tiananmen Square, Forbidden City, Wangfujing Street, and the old historic center of Beijing. In general, a good stay. Rooms are spacious and comfortable, even though probably in need of some refurbishment. Very good breakfast in the morning, mostly Chinese breakfast, but also with a good variety of Western options. The hotel seemed to be running with extremely few staff, probably due to the new year holiday. Gym was closed, swimming pool was closed, and the only dining option available was a very limited menu at the Writers Bar, and only until 9am. All in all, a good stay and we enjoyed our few days here, though probably it would have been a much better experience had the hotel was operating in a 'normal mode'.…
This hotel is the sort of place you imagine was the height of modernity and fashion 50-100 years ago. Fortunately, the old girl has held up very well over the years. One can imagine there is a Presidential Suite somewhere upstairs in which current heads of state are housed when visiting Beijing. I was in a deluxe king room and the deal I got on it through hotels dot com was amazing! The room was spacious and clean - well appointed, and the amenities were exquisite. All organic and smelled fantastic...including the bath salts I found in a small jar on the tub. Furnishings were tasteful and opulent. Service was first rate from check in to check out. The main floor lounge was beautiful and quiet. English was spoken by most of the staff, and I had no problems communicating.
The hotel itself is decent and historic. With magnificent views of the street and great amenities. I really like the smell of the soup and amenities in the hotel, which in my view is way better than those offered at other luxurious hotels, such as Waldorf. I stayed at the heritage suite. While the decoration is not modern, it is an accurate reflection of what Chinese aristocrat's household conditions were like one hundred years ago. I really enjoyed the historical feeling accompanied by it and I am eager to experience more of the heritage Suite. The hotel participated in the GHA program and as a GHA black card member, I had received pretty generous upgrades which is a pleasant surprise as those are not so often in other GHA hotels. The hotel staffs were amazing. Polite, attentive to details, and my requests were responded to in a timely manner. In fact, it is unusual that hotels in Beijing can maintain such a high level of service, given how inadequate the hospitality industry is in China. However, there is one thing that really bothered me. Even if I am an in-house guest and have already shown more than four kinds of documentation to the staff, which had all been taken pictures of, and myself being a resident of Beijing at that moment. Every time I access the Hotel door, there was always one rude door woman who asked me to write my national identification number, name, and my phone number on a piece of paper. And this paper is displayed in public and anyone can take a picture of it. The ridiculous part is, she only asked me and my girlfriend to do this and did not ask other guests. I had made a complaint to the management on the first day and nothing changed. In fact, on the second day, she became even ruder and said if I tried to not write my info, which the hotel has, she will call the police on me. And after complaining to the front desk again, she came to the front desk and even yelled at me. And one more thing I want to add is, after covid broke out, I had stayed more than one hundred nights in hotels ranging from the Middle East and across China, never had I once been asked to write all those info on a piece of paper for public display. This is simply a misuse of power and a ridiculous action because the hotel already had all of my info when I check-in. To this day, I do not understand her action and I will not return to this hotel until covid is over. Her action is a great violation of my privacy and had integrated an enormous amount of fear into myself, which I had never experience in any hotel before. With all that being said, this hotel is still a wonderful hotel and I would definitely recommend anyone interested in Chinese history to visit it.…
We have just finished a perfect staycation at Beijing Nuo Hotel located within walking distance from the Tiananmen Square. The hotel definately deserves its recent award of the best historical hotel in Asia! The interior is glamorous with a sophisticated charm. The service was probably the best I have experienced in China with friendly and very attentive staff. The breakfast was superb with freshly baked bread and croissants which were better than some I have had in Europe! Huge recommendation for anyone looking to feel truly pampered in this historical hotel. Thank you for making our stay so memorable!
We arrived on the 1st January and hade the best 5 nights we could wish for. The hotel has an absolute TOP LOCATION. We needed 5min to the Forbidden city -walking. The Wangfujing street is 100m from the hotel. Subway is 50m from hotel and it will take you to all important places you need to see, such as Temple of Heaven. The hotel is very beautiful and clean. Staff is very nice and polite. They are always ready to answer all your questions and in good English, which believe me it isn't common in China. For example if you go to tourist info they will use mobile voice translator to understand you and give you answers. Woow! Breakfast is amazing...the best I had in all China. Basicaly anything you think of and most of all...coffee is very very good. They arranged us a taxi for the last day and the price was fair. No extra charge. We were on our honeymoon and the prepared us a heart shapped cake and fruit. Also put rose paddles on the bed. Very beautiful and thoughtfull! We also used their pool. It was nice but just a little bit cold. Maybe you should heat the place and the water a bit more. Thank you so much for making our 5 days in Beijing something we will never forget! …
We stayed at Hotel Nuo Forbidden City I January to see Beijing and the Great Wall. We arrived early at the hotel and had originally intended to drop our bags and go sitegseeing until we could check in later. However, my daughter was very unwell on arrival and unable to sight-seeing that morning as planned. The hotel staff saw she was not well and very kindly allowed us to check in early. This enabled her to relax, have a bath, rest a recuperate. Jessie Zhou in reception was so professional and courteous. She helped us to our room and later checked up on us periodically throughout our stay to make sure we were OK and see if we needed anything. She even sent some fruit and a get well card for my daughter which was so thoughtful and nice - it really cheered us up! Room service meals were excellent too. Loved the pizza, and the crispy prawn ball dish was amazing. We spent a whole day in the hotel just relaxing and pampering ourselves with all the complimentary goods (lovely soap, gowns and slippers) which very much helped my daughter made a speedy recovery. The hotel is also very conveniently located. Very central and within easy reach of major sights. The Beijing metro station Wangfujing is right outside the front of the hotel which made travelling around the city so easy and cheap for us. Above all though, it was the personal service provided by Jessie Zhou in our hotel reception that we valued - she was exemplary. She really looked after us, always greeted us with a big smile and made us feel welcome and so at home. Jessie is such an asset to this hotel. She turned a routine hotel stay into something very special and memorable for us. We loved her, this hotel and our whole stay at Nuo Forbidden City in Beijing. Thank you - we will be back!…
The hotel is located right in front of Wangfujing station, hence traveling is very convenient. Beside the hotel has few malls and eatery, the famous duck restaurant and a very huge book store. It’s the sister hotel of Beijing Hotel, hence the lobby is link. Room was decent and spacious, we booked a deluxe room but sadly is not much view. Overall had a great stay in this hotel and we will definitely stay here again when we visit Beijing.
We loved our stay at Nuo Beijing, near the forbidden city. The location was just fantastic, and we could pretty much walk to many places such as forbidden city and Temple of Heaven. The beds were very comfortable for good nights sleep. And the people there were super friendly, helping us with everything we need: they were very knowledgeable and we didn't have to overcome any language barrier since they spoke very good English.
We were staying for Christmas with family who live in Beijing. They chose the Nuo for our Christmas meal - it was a truly gourmet experience with champagne being topped up throughout the meal. We all chose different options but the buffet included turkey as well as other delicious roasts, a great range of fish, vegetarian dishes, fruits, breads, cheese and puddings so tempting one alone was not enough! We were served by Alica who quietly ensured we were all enjoying the meal as she efficiently cleared the table and filled our glasses. We returned on 29th December for Sunday brunch which was equally gourmet and once again we were truly spoiled by all the food choices and the flowing champagne. This time Kevin served us and was well trained to know when we needed his support.
If what your looking is a Perfect stay, look no further. I have no other way to express my gratitude, as everyone at Beijing Hotel Nuo through anticipation and always with a smile, provide me and my Family a fantastic stay. I can say with ground, as I've been lucky to stay at many top 5 stars chains hotels around the world and also work for some of them, that Nuo Beijing is without a doubt one of the best I've stayed…is for sure the most pleasant suprise in recent years, and this suprises are what make a Hotel a benchmark with tradition and a reference for others to follow. It started with the reservation one month before our stay, where the communication via email with Sophia Li (reservations supervisor) was quick and well explained, we end up booking for 6 nights and got a deluxe twin facing the Avenue in the original building. Taking in consideration the time our flight arrived (23.00) we decide to take their limousine service and had a direct pick up at the airport (totally worth it). On arrival we had the night manager greeting us at the door, and the check-in was as quick as should be. As explained in the e-mails this was a kind of our second honeymoon and the Nuo team had a suprise arrangement with 2 hearts in the room and on the following day a delicious Cake in the shape of a heart. The room still maintains the classical style from the early 20th century wich gives a kind of elegance and charm to the stay. The breakfast was included in the rate, and is a good combination of western and Asian delicacies, but if you are thinking of including it in the rate, let me say that the pastry alone makes it totally worthy. Briefly (as I could be here writing many chapters of our stay) we really did enjoy our stay and the human side of everyone that work there, from the bell boy that had us call the taxi, the concierge manager that helped us to buy the train tickets to Shanghai, to the restaurant team that was always caring and receiving us with a smile. However a shout out must be given to Front Office Manager Cherry Chen for the genuine effort in ensuring that we were always happy and comfortable, from the small cards with kind words when we arrive to the room at the end of the day to the suprise gifts to my son and daughter on Christmas day, this are the small gestures that make a client engaged, and for sure that the next time we come to Beijing is where we will stay. One last word to the location of the hotel ...just perfect, as is within walking distance to the Forbidden city. We will strongly recommend Beijing Hotel Nuo to our family and friends.…
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