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W Hong Kong

No.1 Austin Road West, Kowloon Station, Hong Kong, China
Name/address in local language
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Sky100 Hong Kong Observation Deck
    0.1 km
  • 5 star hotel
  • Pool
Reviewed 2 days ago
Wonderful W
check in staff were wonderful... obviously being a member helps... more
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3,486 Reviews from our TripAdvisor Community

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Showing 2,859: English reviews
Hong Kong, China
Reviewed 2 days ago NEW

check in staff were wonderful... obviously being a member helps, also love the handy phone that comes with the room, just hope there is actually an easy place I can just find the list of hotels that have the handy phone....

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Helpful?
2Thank Vee Z
Dallas, Texas
Reviewed 4 days ago NEW

Excellent service as always, Billie the Concierge was AMAZING use him to plan your excursions, helpful staff and a great location to everywhere. Great views, shopping and close to the MTR. The room was typical W with a great vibe and lots of BLISS products. We highly recommend this hotel.

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3Thank katherine m
PeterHildebrand, General Manager at W Hong Kong, responded to this review

Hello Katherine m, Billie and the rest of our team are delighted to know that you found our insider tips and recommendations so useful during your stay with us. I am also glad that you loved the modern and quirky design of our room as well as our luxurious bliss in-room amenities. If you have yet to try our Cantonese...

Hong Kong, China
Reviewed 4 days ago NEW

It's my second time stayed at W Hong Kong. Since my arrival flight is midnight, my first choice is W as it locates just above the Kowloon Station(Airport Express). It is a luxuriously modern hotel. The harbour view at fabulous room was spectacular. The bed/mattress was impressive, my body was fully embraced comfortably. FYI, there is a free shuttle bus...

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Helpful?
Thank GirlsHeaven
PeterHildebrand, General Manager at W Hong Kong, responded to this review

Hello GirlsHeaven, Thank you very much for staying with us! We’re thrilled that you found our location so convenient and enjoyed the view from your room. It’s all thanks to our signature W Hotels bed that has been specifically designed to give you the sweetest dreams. I do hope you also got to enjoy our WET pool and FIT gym...

Reviewed 5 days ago NEWvia mobile

My husband and I had a stay in the beginning of Jan and it was as a pleasure to be taken care by Chooili, the Manager and team. With all my past stayed in this hotel, I had never felt how greatful that they ever provided to me compared to this one night stayed. This is definitely one of the...

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1Thank sueane c
PeterHildebrand, General Manager at W Hong Kong, responded to this review

Hello sueane c, It was our pleasure to have you stay with us! Chooi Li and our team are thrilled that you had such a great time. We always strive to provide our guests with special guest experiences and personalized service so I’m very happy to hear that this is exactly what you experienced. Thank you very much for your...

Guangzhou, China
Reviewed 6 days ago NEW

The location is excellent, close to first class shopping mall, the Elements and MTR (Kowloon Station). Very modern and well maintained. I stayed at the W Hotel with my husband to celebrate our anniversary and we were both impressed with the friendly services we received , starting from the check-in staff. We also enjoyed the buffet dinner at the Kitchen,...

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2Thank lilywchan
PeterHildebrand, General Manager at W Hong Kong, responded to this review

Hello lilywchan, Thank you very much for sharing your experience with us. We are thrilled that you chose to celebrate your anniversary with us and are so pleased that you were impressed with the service you received. I’m also glad you enjoyed the food at both KITCHEN and Sing Yin. Our bartenders are always dreaming up new cocktails at WOOBAR...

Australia
Reviewed 6 days ago NEWvia mobile

My husband and I stayed a night at W as we were in town for a wedding at the ritz and thought we would try out W due to the convenient location. A friend of ours referred us to stay at W and told us we would be in good hands - and we definitely were! Upon arrival we were...

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2Thank The_Dins
PeterHildebrand, General Manager at W Hong Kong, responded to this review

Hello The_Dins, Your review has left us speechless! I am delighted to hear that our Whatever/Whenever commitment and personalized service continue to exceed your expectations in so many ways. Yours will be a great example to share with the team regarding what a huge difference the little things can make (such as an iron pre-set in a room) The team...

Boston, Massachusetts
Reviewed 6 days ago NEW

I stayed here for just one night this weekend on my way out back to the States. And let me say, what an AMAZING hotel. The whole ambiance is great, very upscale and "swanky." I got upgraded to the marvelous suite which was incredible! I wish I was staying multiple nights to really enjoy the room. Swoon bar had a...

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2Thank alt525
PeterHildebrand, General Manager at W Hong Kong, responded to this review

Hello alt525, Thank you so much for your review! We’re thrilled that we were able to make such an impression despite it being a fleeting visit! We always have new, up-and-coming DJs playing at WOOBAR as well as delicious, seasonal cocktails so do come back to visit soon. On your next visit, a spa day followed by an afternoon by...

Brisbane, Queensland, Australia
Reviewed 1 week ago NEW

We have been visiting W Hong Kong hotel for over six years. Initially, the location is perfect with the Airport Express pulling in underneath and the baggage airline baggage check at the station upon departure. The rooms are modern, have spectacular tech perks and the block out blinds work a treat on tired, jetlagged eyes. The dining experience from breakfasts...

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2Thank Danielle J
PeterHildebrand, General Manager at W Hong Kong, responded to this review

Hello Danielle J, Thank you very much for sharing your experience with us! This is exactly what we strive and aim for, and a Tripadvisor review is always the best form of motivation for our team. I am delighted that you feel so at home every time you visit and are always blown away by the intuitive and genuine service...

Reviewed 1 week ago NEWvia mobile

We went to Sing Yin for dinner tonight. It was really enjoyable. The food was amazing especially the lobster. The service from Eddy & Roy was professional. Great design with superb atmosphere. We definitely will come back again.

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1Thank Glorias K
PeterHildebrand, General Manager at W Hong Kong, responded to this review

Hello Glorias K, We’re thrilled that you enjoyed the food at Sing Yin! Indeed, our specialties there are definitely the dim sum and the seafood. Our team is always on hand 24/7 for Whatever/Whenever you might need. If you have yet to try our signature afternoon tea at WOOBAR or dinner buffet at KITCHEN, I would highly recommend it next...

Reviewed 1 week ago via mobile

We stayed for a week in the Wonderful room. Even though it was meant to have a city view, Lachie at check-in upgraded us to a ocean view room which was spectacular. The room was a good size and had all the necessities. They even provided a handy phone which we could use outside of the hotel. The hotel was...

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Thank John F
PeterHildebrand, General Manager at W Hong Kong, responded to this review

Hello John F, I’m glad to hear that you found your stay so comfortable and convenient. Our rooms have specifically been designed so that our guests can relax and dream up new possibilities with fun and thoughtful amenities such as our signature W bathrobes and slippers, Munchie box and Handy Phone with complimentary local calls and data. If you didn’t...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
W Hong Kong is innovatively designed with 393 deluxe rooms and suites, cutting edge business facilities and function space, superior recreation facilities, award winning bliss spa and high-profile “W happenings”, all of which make it the traveler’s top choice. With the opening of Sing Yin Cantonese Dining, the reputation of W Hong Kong is further cemented with the surely avant-garde offering to the Chinese art of gastronomy in Hong Kong. Together with the launch of WOOBAR, the place to see and be seen, get ready for a nonstop entertainment spree in the vibrant and energetic setting of WOOBAR. ... more   less 

Additional Information about W Hong Kong

Address: No.1 Austin Road West, Kowloon Station, Hong Kong, China
Region: China > Hong Kong > West Kowloon
Price Range: $420 - $616 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — W Hong Kong 5*
Number of rooms: 393
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Priceline, Ctrip TA, Starwood APAC, Agoda and Jetsetter so you can book your W Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
w Hong Kong Hotel Hong Kong
w Hotels Hong Kong
w Hotel Hong Kong
Hotel Style:
#6 Business Hotel in Hong Kong
#7 Spa Hotel in Hong Kong
#8 Family Hotel in Hong Kong
#10 Luxury Hotel in Hong Kong
#14 Romantic Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from W Hong Kong staff and other travellers.
25 questions
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Questions? Get answers from W Hong Kong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper room with a Harbor view.”
 of 5 bubbles 303katherinem, 20 Jan 2017 | Read review
“We were on the 17th floor with the harbour view.”
  • We were there for our anniversary and this was what greeted us on our bed when we arrived.
 of 5 bubbles lilywchan, 18 Jan 2017 | Read review
“Marvelous suite is totally worth it if you're traveling with multiple people”
 of 5 bubbles alt525, 18 Jan 2017 | Read review
“Cool Corner rms provide a great view of the city & night light display. The Suites however are fantastic!”
 of 5 bubbles DanielleJ34, 17 Jan 2017 | Read review
“Spend a little more and get the ocean view. It is worth it.”
 of 5 bubbles AT80AT, 11 Jan 2017 | Read review
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