We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Gateway Hotel Hong Kong

Show Prices
#32 of 716 Hotels in Hong Kong
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Gateway Hotel Hong Kong
Gateway Hotel Hong Kong
Panoramas (15)
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,132 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 799: English reviews
Start your review of Gateway Hotel Hong Kong
 Click to rate
Seoul, South Korea
Reviewed 5 days ago NEW

I strogly recommed this hotel!!!!!!!!!Good location to HK, Perry to MACAO, airport, subway station, a lot of shopping mall and good breakfast. And very clean and good condition room. It was first visit to HK and our family are very satisfied with this hotel.

Review collected in partnership with Marco Polo Hotels
 Report
Helpful?
Thank yeujungjang
Thomas_Salg, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear yeujungjang, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your...

San Juan
Reviewed 1 week ago NEW

Everytime I go to Hong Kong, this is our go-to hotel. It's in the middle of both high end and low end convenience stores, as well as drug stores and a huge apple store just opposite it. The family will definitely return here in the forseeable future.

Review collected in partnership with Marco Polo Hotels
 Report
Helpful?
Thank katelim_87
Thomas_Salg, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear katelim_87, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your...

China
Reviewed 1 week ago

very good and clear hotel, next time will choose this hotel again, very easy to go to this hotel and the foold is also very good ,in the night the Hotel close area are very good for shopping, next time

Review collected in partnership with Marco Polo Hotels
 Report
Helpful?
Thank 294nanl
Thomas_Salg, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear 294nanl, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your...

Metro Manila, Philippines
Reviewed 1 week ago

it was almost perfect except for the bed, amenities and its staff were all friendly, location was just right, price was a little high but considering its location, it was justified. You won't have a hard time shopping or finding a place to eat, transportation was almost nearby. If you get tired, you could rest a little bit at your...

Review collected in partnership with Marco Polo Hotels
 Report
Helpful?
Thank Hazelyn Jayde T
Thomas_Salg, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear Hazelyn Jayde T, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments and suggestions are much appreciated as they are indeed crucial in supporting our improvement efforts. We are delighted that we had the opportunity to be at your service and we look forward to...

San Mateo, Philippines
Reviewed 1 week ago

I'd be delighted to rebook soon. I loved the variety of foods served during breakfast. The place is very accessible to shopping centers and popular tourists spots. MTR is only a walking distance from the hotel. The room is exceptoonally clean and well maintained everyday.

Review collected in partnership with Marco Polo Hotels
 Report
Helpful?
Thank godofredojrbarrerast
Thomas_Salg, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear godofredojrbarrerast, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your...

Singapore, Singapore
Reviewed 1 week ago

Second time stay here, but a bit disappointed this time. we had to wait for 1.5 hours to get my room ready. fine going up to room but it was full damp smell could be detected then take another 30 mins for changing room. last night the AC seems not working at all but no complaint as very tired.

 Report
Helpful?
Thank rogertan456
Thomas_Salg, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear rogertan456, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. We sincerely apologize if your overall staying experience fell short of your expectations during your recent visit. Please rest assured that we always strive for improved guest satisfaction and maintain the highest service standard at all times....

manila, philippines
Reviewed 1 week ago

The Gateway has been around for a long time. The rooms, and bathrooms have been refurbished. The lobby is small and unassuming. The location is very good, connected to malls, few blocks from the MTR. Service is good. Now they have mobile phones complimentary for guests. Local calls are free. Basic minibar is free. We had avery satisfactory stay and...

 Report
Helpful?
Thank yoda7416
Thomas_Salg, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear yoda7416, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your...

London, United Kingdom
Reviewed 3 weeks ago

This is the best managed hotel I have ever stayed in. The staff is excellent: friendly, helpful and intelligent. I stayed here in April 2016 and was amazed that members of the staff recognised me a year on. I thought the Front Desk and Concierge staff were exceptional--many thanks to King and Marco in particular --both of them show great...

Review collected in partnership with Marco Polo Hotels
 Report
Helpful?
1Thank B3667ZMpeterb
Thomas_Salg, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear B3667ZMpeterb, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted to receive your kind words about your service experience...

Melbourne, Australia
Reviewed 3 weeks ago

If you are after a location which has shops right on your door step this hotel is great option. To be honest besides the location nothing else really stood out for us. The free mini bar was made up of 4 drinks which is disappointing as It's definitely not something they should be advertising as it's quite embarrassing. The shopping...

Review collected in partnership with Marco Polo Hotels
 Report
Helpful?
Thank ownchan
Thomas_Salg, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear ownchan, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Please rest assured that we always strive for improved guest satisfaction and maintain the highest service standard at all times. We are delighted that we had the opportunity to be at your service and we look forward...

Manila, Philippines
Reviewed 4 weeks ago

The staff were very nice especially mr Kho Cheng , Atkins , phoebe and the people assigned in concierge .The hotel location was perfect , accessible to the nice places in sim sha tsui . It's almost a perfect hotel . Nothing is lacking.

Review collected in partnership with Marco Polo Hotels
 Report
Helpful?
Thank R1208edward
Thomas_Salg, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear R1208edward, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted to receive your kind words about your service experience...

735 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (341)
Viewed
Dining (14)
Viewed
Bathroom (41)
Viewed
Room/Suite (119)
Viewed
View from Room (10)
Viewed
Hotel & Grounds (23)
Viewed
Business Centre/Function Rooms (3)
Viewed
Family/Play Areas (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (129)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (379)
Viewed
Amenities (42)
Viewed
Deluxe Room (47)
Viewed
Gateway Suite (94)
Viewed
Dining (84)
Viewed
Superior Suite (80)
Viewed
The Hotel (32)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (15)
Viewed
Room/Suite (8)
Viewed
Hotel & Grounds (1)
Viewed
Business Centre/Function Rooms (4)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Hong Kong hotels
Tsim Sha Tsui
Prince (Marco Polo Hotels)
Prince (Marco Polo Hotels)
#39 of 716 in Hong Kong
1,089 reviews
Tsim Sha Tsui
Marco Polo Hongkong Hotel
Marco Polo Hongkong Hotel
#73 of 716 in Hong Kong
2,599 reviews
Tsim Sha Tsui
The Langham, Hong Kong
The Langham, Hong Kong
#13 of 716 in Hong Kong
3,433 reviews
Show Prices
Show Prices
Show Prices
Tsim Sha Tsui
The Salisbury-YMCA of Hong Kong
Tsim Sha Tsui
Hullett House
Hullett House
#8 of 716 in Hong Kong
246 reviews
Tsim Sha Tsui
Hyatt Regency Hong Kong, Tsim Sha Tsui
Show Prices
Show Prices
Show Prices

Staying in Tsim Sha Tsui

Neighbourhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
Food & drink at the hotel
Three on Canton (Gateway Hotel)
Three on Canton (Gateway Hotel)
Cuisines: Asian, Seafood, International
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Rising over Hong Kong's commercial and entertainment district of Kowloon is Gateway Hotel, a Marco Polo hotel. Housed in Harbour City - Hong Kong's largest shopping complex - Gateway Hotel, the ultimate in leisure accommodation and shopping experience. In September 2013, Gateway Hotel introduced a brand new 360-degree redesigned property that defined a totally innovative design concept. All 400 guestrooms and suites underwent the redesign, which won a Global Excellence award for Best Hotel by The International Interior Design Association in December 2012. The celebrated renovation also included the hotel's Continental Club Lounge and lobby, as well as the restaurant, Three on Canton and al fresco dining area, Be on Canton. The Continental Club is the epitome of sleek design, intuitive services and state-of-the-art amenities. Guests of The Continental Club can enjoy full access and exclusive benefits from the Continental Club Lounge, to include complimentary daily breakfast, afternoon refreshments and evening cocktails and butler service. Located in one of the world's culinary capitals, the hotel has created signature outlets such as Three on Canton which is the ultimate gourmet destination, with an impressively designed space of 20,000 square feet to dine, wine, lounge and network. Discover the most stylish al fresco dining terrace on Canton Road, dubbed 'Be on Canton'. Be part of a hip and happening venue that offers resort-style dining, cocktails and aperitifs served with delectable bites, or shake things up with an instant party. Wi-Fi is complimentary throughout the entire hotel. Complimentary mini-bar service in every room will be replenished daily. The essential refreshments vital to enjoying the dazzling energy of Hong Kong will be restocked daily in the free mini-bar. Enjoy your journey in Hong Kong to the fullest with a handy, a complimentary smartphone for travellers with the power to keep guests totally connected while exploring the city. Built-in benefits include unlimited 3G mobile internet, unlimited local calls, Wi-Fi hotspot and tethering, dining and city guide and exclusive ticketing offers. Fitness buffs have access to the nearby Marco Polo Hongkong Hotel for a swim at the outdoor swimming pool or work out at Prince Hotel's 24 hour gym. True to its promise of an unbeatable location, Gateway Hotel lies on the junction of Canton Road and Haiphong Road in Kowloon and is a short walk from the bus terminal, Star Ferry and MTR Subway Station. The Gateway Hotel is an approximately 35-minute drive from the airport, or an MTR journey that will take around 55 minutes. Guests can also take the hotel shuttle bus which takes about 40 minutes to the airport. ... more   less 

Additional Information about Gateway Hotel Hong Kong

Address: No.13 Canton Road, Harbour City, Tsim Sha Tsui, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Price Range: $244 - $494 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gateway Hotel Hong Kong 4*
Number of rooms: 400
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Hotwire, Expedia, Travelocity, Hotel.de, Agoda, Ctrip TA, Priceline, TripOnline SA, getaroom.com and HotelQuickly so you can book your Gateway Hotel Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gateway,Hong Kong Hotel Hong Kong
Gateway Hotel Hong Kong
Hotel Style:
#24 Business Hotel in Hong Kong
#30 Family Hotel in Hong Kong
#31 Romantic Hotel in Hong Kong
#31 Luxury Hotel in Hong Kong
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Gateway Hotel Hong Kong staff and other travellers.
14 questions
Ask a question

See all questions (14)

Questions? Get answers from Gateway Hotel Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“to airport export show”
294nanl, 17 Apr 2017 | Read review
“its upon your discretion how much you want to give, courteous staff”
hazelynjaydet, 16 Apr 2017 | Read review
“No comments”
godofredojrbarrerast, 16 Apr 2017 | Read review
“the maintenance of the rooms is exemplary. Unlike in most other hotels, here--the minute you step out--they come to clean the room. Never did i return to find the room undine (a very common experience in 4 and 5 star hotels in big cities)”
B3667ZMpeterb, 2 Apr 2017 | Read review
“Please post in the hallway if possible ' be quiet all the time, maybe someone is sleeping . This is the only problem in the hotel . Others don't care , I think some of them are not aware . Thank you so much ”
R1208edward, 27 Mar 2017 | Read review
5 of 5