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Gateway Hotel Hong Kong

No.13 Canton Road, Harbour City, Tsim Sha Tsui, Kowloon, Hong Kong, China
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Kowloon Park
    0.4 km
  • 4 star hotel
  • Free Wifi
Reviewed 3 weeks ago
An Old Favorite Getting a Facelift
I booked a superior room for me and my girlfriend’s birthday... more
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1,076 Reviews from our TripAdvisor Community

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Showing 763: English reviews
Makati, Philippines
Reviewed 3 weeks ago

I booked a superior room for me and my girlfriend’s birthday last November 2016. We stayed for 3 nights and 4 days and extended for half a day on the last day. The last time I checked-in in Gateway was in 2004. It was most welcome to see that the hotel premises and rooms have been given a modern facelift....

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Helpful?
Thank GMViloria
Thomas_Salg, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear GMViloria, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your...

Reviewed 3 weeks ago via mobile

Nice hotel with good location and superb service. All staffs are very prompt with tour request. Room is huge with double queen beds and super clean. Located right next to the famous Harbor City shopping mall in TsimTshaTsui area, this is an awesome place to stay if you are into shopping mode. Star ferry is around the corner and Macao...

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Helpful?
Thank vsw198
Thomas_Salg, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear vsw198, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your...

Manila, Philippines
Reviewed 3 weeks ago via mobile

Every time we visit HK, we always stay in Gateway because of its accessability to shopping and toys r us for the kids. On this last visit, we had a deluxe room. We had a complimentary phone which we can use to call overseas and browse the net for restaurants and shops. That came in handy so no need to...

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Helpful?
Thank rainman8
Thomas_Salg, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear rainman8, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your...

London, United Kingdom
Reviewed 4 weeks ago

We have been coming to the Marco Polo Hong Kong Hotel for long stays (this one 43) nights) for many years, and have done so for the Harbour View. Our agent informed us: "....work will be carried out in small sections. The hotel anticipate minimal noise disturbance during the work......." We arrived on the 21 December and were allocated a...

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Helpful?
Thank Theresa C
CYPRUS
Reviewed 4 weeks ago

Location is excellent, just a walk to several malls and the Star Ferry. We where upgraded to suites and issues resolved immediately by the friendly staff. Beautiful room, bathroom and executive lounge

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Helpful?
Thank anthonyVee
Thomas_Salg, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear anthonyVee, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your...

Singapore, Singapore
Reviewed 5 weeks ago

Hotel under pool renovation. Was not highlighted in booking website. Was given a room below pool. It was noisy at 9pm but luckily we're out for whole 5 days. Great stay. Concierge boys are cute. Security strict.

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank henkheanh
Thomas_Salg, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear henkheanh, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. We sincerely apologize for the inconvenience you encountered with the noise disruption emanating from the renovation during your recent visit. Your comments are indeed valuable to us, as they help us in our committed effort to exceed...

Torun, Poland
Reviewed 18 December 2016

The rooms are clean and nice. Internet was working v good. Everything was working and staff was helpful. Only disadvantage is the cost - but other hotels in Hong Kong are even more expensive so... The hotel location is very good for shopping - it is based in shopping center!

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank marcind918
Thomas_Salg, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear marcind918, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your...

Reviewed 17 December 2016 via mobile

Professional and helpful housekeeping, frontdesk and concierge staff. Requested and recieved an early check in. Staff went the extra mile of smsing when room was ready. Level 12 room is clean w ample space for my kids. Did not regret my decision to try out the hotel! Kudos!

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Helpful?
Thank Kyairil N
Thomas_Salg, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear Kyairil N, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at...

Caloocan, Philippines
Reviewed 7 December 2016

Marco Polo Gateway Hotel is very nice. It also has a good location (near shopping arcades and few min. walk to the MTR station). Their staff are also very corteous and friendly. They also have good service. That's why it is one of our favorite hotels to stay whenever we are in Hong Kong.

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Helpful?
Thank Milly S
Thomas_Salg, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear Milly S, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at...

Reviewed 7 December 2016 via mobile

The hotel is at the upstairs of Harbour City. If you want to shop, this is the best place. You can shopping and easily get the stuffs back to your room. For continental club room, breakfast, afternoon tea and evening cocktail will be included. I like afternoon tea. All pastries are great taste and tea selection are also good. Thinking...

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Helpful?
Thank HaNanda C
Thomas_Salg, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear HaNanda C, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at...

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Staying in Tsim Sha Tsui

Neighbourhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
Food & drink at the hotel
Three on Canton (Gateway Hotel)
Three on Canton (Gateway Hotel)
Cuisines: Asian, Seafood, International
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Rising over Hong Kong's commercial and entertainment district of Kowloon is Gateway Hotel, a Marco Polo hotel. Housed in Harbour City - Hong Kong's largest shopping complex - Gateway Hotel, the ultimate in leisure accommodation and shopping experience. In September 2013, Gateway Hotel introduced a brand new 360-degree redesigned property that defined a totally innovative design concept. All 400 guestrooms and suites underwent the redesign, which won a Global Excellence award for Best Hotel by The International Interior Design Association in December 2012. The celebrated renovation also included the hotel's Continental Club Lounge and lobby, as well as the restaurant, Three on Canton and al fresco dining area, Be on Canton. The Continental Club is the epitome of sleek design, intuitive services and state-of-the-art amenities. Guests of The Continental Club can enjoy full access and exclusive benefits from the Continental Club Lounge, to include complimentary daily breakfast, afternoon refreshments and evening cocktails and butler service. Located in one of the world's culinary capitals, the hotel has created signature outlets such as Three on Canton which is the ultimate gourmet destination, with an impressively designed space of 20,000 square feet to dine, wine, lounge and network. Discover the most stylish al fresco dining terrace on Canton Road, dubbed 'Be on Canton'. Be part of a hip and happening venue that offers resort-style dining, cocktails and aperitifs served with delectable bites, or shake things up with an instant party. Wi-Fi is complimentary throughout the entire hotel. Complimentary mini-bar service in every room will be replenished daily. The essential refreshments vital to enjoying the dazzling energy of Hong Kong will be restocked daily in the free mini-bar. Enjoy your journey in Hong Kong to the fullest with a handy, a complimentary smartphone for travellers with the power to keep guests totally connected while exploring the city. Built-in benefits include unlimited 3G mobile internet, unlimited local calls, Wi-Fi hotspot and tethering, dining and city guide and exclusive ticketing offers. Fitness buffs have access to the nearby Marco Polo Hongkong Hotel for a swim at the outdoor swimming pool or work out at Prince Hotel's 24 hour gym. True to its promise of an unbeatable location, Gateway Hotel lies on the junction of Canton Road and Haiphong Road in Kowloon and is a short walk from the bus terminal, Star Ferry and MTR Subway Station. The Gateway Hotel is an approximately 35-minute drive from the airport, or an MTR journey that will take around 55 minutes. Guests can also take the hotel shuttle bus which takes about 40 minutes to the airport. ... more   less 

Additional Information about Gateway Hotel Hong Kong

Address: No.13 Canton Road, Harbour City, Tsim Sha Tsui, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Price Range: $269 - $478 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gateway Hotel Hong Kong 4*
Number of rooms: 400
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, Agoda and Ctrip TA so you can book your Gateway Hotel Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gateway,Hong Kong Hotel Hong Kong
Gateway Hotel Hong Kong
Hotel Style:
#24 Business Hotel in Hong Kong
#30 Family Hotel in Hong Kong
#31 Luxury Hotel in Hong Kong
#31 Romantic Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Gateway Hotel Hong Kong staff and other travellers.
12 questions
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Questions? Get answers from Gateway Hotel Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter rooms away from Canton Road. Many rooms shower only so if you like a relaxing bath then request when booking.”
 of 5 bubbles deep-joy, 23 Jan 2017 | Read review
“The rooms with 2 beds are very spacious, maybe should lie like everyone else and just book for 2 and sneak everyone else in.”
 of 5 bubbles DragonLady_at, 9 Jan 2017 | Read review
“Higher floors have less noise from busy Canton Road and TST shopping areas”
  • Superior Room view
  • Toiletries were replenished everyday
  • TV and work area of the Superior Room
  • Superior Room Bed
  • Intersection of Canton and Haiphong Roads
  • Bath tub of the Superior Room
  • Toilet and shower room with an overhead shower
  • Complementary smartphone. Use it to avail of discounts and deals throughout HK!
 of 5 bubbles GMViloria, 31 Dec 2016 | Read review
“Harbour View - but work in progress and few views.”
 of 5 bubbles TheresaC906, 27 Dec 2016 | Read review
“Excellent Hotel with an excellent location”
 of 5 bubbles anthonyVee, 22 Dec 2016 | Read review
5 of 5