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Hyatt Regency Hong Kong, Tsim Sha Tsui

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#36 of 716 Hotels in Hong Kong
Certificate of Excellence
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Hyatt Regency Hong Kong, Tsim Sha Tsui
Hyatt Regency Hong Kong, Tsim Sha Tsui
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2,252 Reviews from our TripAdvisor Community

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Showing 1,642: English reviews
Start your review of Hyatt Regency Hong Kong, Tsim Sha Tsui
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Reviewed 3 days ago NEWvia mobile

We loved it here. It is in a good location, with an MTR literally outside the door. There are shopping malls within 15 minutes of walking, and a McDonald's down the road. Check in was easy, especially because the staff were friendly. Sara checked us in, was lovely, showed us where local things to do were on a map and...

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Helpful?
Thank 1993Kiwi
Per_Kredner, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review

Dear 1993Kiwi, thank you for choosing to stay with us and recommending us on TripAdvisor. We were happy to hear that you and your family were well looked after by our associates during your stay. Your kind words to Sara at Front Desk are appreciated and we were delighted to receive such recognition. Thank you again and we look forward...

Chantilly, Virginia
HOTEL’S FAVOURITE REVIEW
Reviewed 4 January 2017

Stayed one night, booked on points. Upon arrival the uber driver couldn't find the property, had to walk around a bit and finally discovered it on the other side of the street. I later discovered it was also accessible through the shopping mall. At check in, I was told the rooms have been sold out and I was upgraded to...

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1Thank HotelReviewsOnly
About Hotel's Favourite Review
Per_Kredner, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review

Dear HotelReviewsOnly, thank you very much for sharing your stay experience on TripAdvisor. I was delighted to learn that you and your family had a wonderful stay. Thank you for your comments on the facilities in the Presidential Suites as well as the breakfast in the Club lounge. Thank you again and we look forward to welcoming you back next...

Macau, China
Reviewed 4 days ago NEW

Situated next to the metro made all travel very easy. Hotel resources are excellent as is staff service. Complimentary water is replaced daily and available at the gym. Pool and gym facilities are excellent. Would stay again.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 942gaill
Per_Kredner, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review

Dear 942gaill, thank you for sharing your experience following your recent stay. We were delighted to receive your positive feedback on our location, facilities and service. Thank you for staying with us, we look forward to welcoming you back in the not too distant future. Best regards, Per Kredner - General Manager.

Berlin, Germany
Reviewed 4 days ago NEWvia mobile

I spent two nights in this pretty new hotel. As I requested, I was given a smoking room with a king size bed overseeing the north of Kowloon. For Hong Kong terms, the room was very big. It provided a nice ambience and was very clean. I had a very good sleep in a comfortable king size bed. The breakfast...

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Helpful?
Thank Holger C
Taipei, Taiwan
Reviewed 6 days ago NEWvia mobile

Great hotel overall. Clean and comfortable. Lounge on the 23rd floor is very adequate and the staff are always friendly and willing to help. Their internet connection can be slow at times (even the premium) and I wish I didn't have to reauthorize every single day. But everything else is fine.

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Helpful?
Thank travelerintaiwan
Per_Kredner, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review

Dear travelerintaiwan, it was a pleasure to read your positive feedback on our overall service and facilities, thank you for sharing. We appreciate your comments regarding the internet connection. Please rest assured that we are currently working towards changing our internet network supplier and by doing so, improving the performance of the WiFi. Thank you for your patience and kind...

Kansas City, Kansas
Reviewed 1 week ago

We stayed here 2 nights and the location was pretty convenient. Very difficult to find though, as you have to wind through the mall. There's also 2 sets of elevators, which is pretty annoying (one set to get to the lobby, another to get to your rooms). The room was very nice though, especially the bathroom. We're Explorist, so maybe...

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Helpful?
Thank Dave C
Hermosa Beach, United States
Reviewed 1 week ago

I booked this hotel because of it's convenient location and World of Hyatt benefits. The restaurants at the hotel are pricey and I didn't signed up for the breakfast option because there's lots of restaurants close by.

Review collected in partnership with Hyatt Hotels
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Thank Emily K
Bangkok, Thailand
Reviewed 1 week ago

Very good location and very easy to move around, recommend going from Airport with airport express +bus food of any kind around and mtr down the hotel makes a perfect spot to stay, the supermarket downstairs is very good

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank bestb469
Per_Kredner, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review

Dear bestb469, thank you for your review and your feedback on our perfect location. We thank you for choosing to stay with us and look forward to welcoming you back in the not too distant future. Best regards, Per Kredner - General Manager.

Tokyo, Japan
Reviewed 1 week ago

Spent the weekend touring my sister around HK. The hotel is conveniently located above the station and a mall. The N1 and N4 exits are currently more convenient vs the B2/B1 exits due to constructions/improvement. The property if very comfortable and has nice restaurants in the facility. We tried the breakfast buffet and was not disappointed. The selection was vast...

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Helpful?
Thank JeromeDZ
Per_Kredner, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review

Dear JeromeDZ, thank you for sharing your stay experience. We were delighted to learn that you found our facilities as well as food and service to your satisfaction. It was a pleasure to note that you were impressed with our breakfast buffet and the complimentary smart phone service. Thank you for your kind words to Herbert at Concierge, we were...

Canberra, Australia
Reviewed 1 week ago

First, what I didn't like. The hotel does not have a spa. We were there for 8 nights and I would have loved to have had massages/facial/mani/pedi but they recommend other places to you ...which is not terribly convenient. I had to admit that I found this a bit disappointing. As well, the happy hour snacks in the Club Floor...

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Helpful?
Thank TristanEF
Per_Kredner, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review

Dear TristanEF, thank you for your review following your recent stay. Due to the nature of our Hotel design, we were unable to include a dedicated spa facility. I understand the inconvenience caused and would like to take this opportunity to thank you for your understanding. We appreciate your feedback regarding the food offering at Regency Club Lounge and have...

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Staying in Tsim Sha Tsui

Neighbourhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Cafe, Hyatt Regency Hong Kong, Tsim Sha Tsui
Cafe, Hyatt Regency Hong Kong, Tsim Sha Tsui
Cuisines: Asian, Chinese, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Situated in the heart of Tsim Sha Tsui business and tourist district with direct access to the MTR subway stations, Hyatt Regency Hong Kong, Tsim Sha Tsui offers 381 guestrooms and suites, state-of-the-art meeting and banquet facilities including a pillarless ballroom accommodating up to 400 persons and 5 meeting rooms with various sizes, authentic cuisines with 3 restaurants and a bar, as well as a well equipped fitness centre. ... more   less 

Additional Information about Hyatt Regency Hong Kong, Tsim Sha Tsui

Address: No.18 Hanoi Road, Tsim Sha Tsui, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Price Range: $259 - $483 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Regency Hong Kong, Tsim Sha Tsui 4.5*
Number of rooms: 381
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotwire, Hotels.com, Ctrip TA, Priceline, Hyatt Hotels Corporation, Travelocity, Agoda, Cheap Tickets, TripOnline SA, Jetsetter, getaroom.com and HotelQuickly so you can book your Hyatt Regency Hong Kong, Tsim Sha Tsui reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Hong Kong Tsim Sha Tsui Hotel Hong Kong
Hotel Style:
#19 Family Hotel in Hong Kong
#20 Business Hotel in Hong Kong
#25 Romantic Hotel in Hong Kong
#34 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Hong Kong, Tsim Sha Tsui staff and other travellers.
33 questions
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Questions? Get answers from Hyatt Regency Hong Kong, Tsim Sha Tsui staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms will be good. Mine was excellent.”
paulasU2202HF, 10 Apr 2017 | Read review
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Q4372QNjohnm, 2 Apr 2017 | Read review
“free cellphone and mobile hotspot”
WBrent, 27 Mar 2017 | Read review
“upper floor 32 Sm. corner suits are roomy”
Mehri13, 10 Mar 2017 | Read review
“Harbor Facing Suite”
vs4121, 4 Mar 2017 | Read review
5 of 5