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Hyatt Regency Hong Kong, Tsim Sha Tsui

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#36 of 713 Hotels in Hong Kong
Certificate of Excellence
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Hyatt Regency Hong Kong, Tsim Sha Tsui
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2,206 Reviews from our TripAdvisor Community

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Showing 1,607: English reviews
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Tonbridge, United Kingdom
Reviewed yesterday NEW

I was upgraded to a harbour view room, shame the weather wasn't too good to appreciate it. the room was very nice, spacious and extremely clean. The only downside which was an important issue for me, being very English was there are no tea/coffee making facilities in the room. I did find the hotel quite expensive, and the prices they...

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Helpful?
Thank Raghead67
Sydney Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 1 December 2016

This hotel may look like it is far off from the main strips but it is not. It is definitely my hotel of choice on the Tsim Tsa Tsui side now. - room quality is excellent switch sufficient rooms and space. - electricity ports are British 3 plug with one adaptor provided. - bar is minimal but adequate - bathroom...

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4Thank Goochmaster
About Hotel's Favourite Review
Per_Kredner, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review

Dear Goochmaster, it was a pleasure to read your comprehensive review, thank you for sharing. Thank you for your positive feedback on the hotel facilities, breakfast quality and overall services. Your comments on our guestroom facilities were noted and your fair comment on our pricing was much appreciated. We look forward to welcoming you back next time. Best regards, Per...

Taipei, Taiwan
Reviewed yesterday NEW

Traveled with a toddler and a four year old. The hotel is wonderfully located with a supermarket, bakery and a convenience store on the lower ground floors. We booked a room with a view and it was the perfect location to see the CNY fireworks. The concierge is exceptionally helpful to us and the hotel even provided a stroller much...

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Thank VWCWTaipei_Taiwan
Hong Kong, China
Reviewed 3 days ago NEW

I was charged for a service I normally received for free as a World if Hyatt member. Already upset I had to pay for that, then during checkout I received $50 additional charge for something they could not explain to me. A mystery charge! I didn't use any of the minibar stuff or even the pool. I already paid an...

Review collected in partnership with Hyatt Hotels
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Thank danielsQ7808FP
Columbia MO
Reviewed 3 days ago NEW

Friendly Staff, Large rooms. Cell phone with wifi hotspot was the best hotel amenity I,ve ever had. Breakfast buffet was World Class and the sets a new standard for me. Close to shopping, Tour Bus and Ferry pier.

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Thank WBrent
Reviewed 5 days ago NEWvia mobile

This was my first time in HK and decided to book a good 5 star brand such as Hyatt, I must say that I was rather disappointed upon arriving at the hotel, the lobby is in a silly location, you need to take a lift to get there, the staff are extremely unfriendly, there is virtually no porter service when...

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Helpful?
Thank Mohsin B
Per_Kredner, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review

Dear Mohsin B, thank you for choosing to stay with us and sharing your review. We appreciate your feedback regarding the lobby layout which is due to hotel design. I was concerned to learn of your disappointment with the service provided by our associates at front desk and Concierge. I wish to take this opportunity to extend my apology and...

San Jose, California
Reviewed 6 days ago NEW

Upon arrival we were wamly welcome and received by the wonderful staffs. Alice Lai went out of her way to help us check in. She also arrange to have our luggage stored while we traveled to Macau. Came back to the Hyatt after the short trip and to my surprise...a handwritten note was on the desk from Alice welcome us...

Review collected in partnership with Hyatt Hotels
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Thank 118khait
Per_Kredner, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review

Dear 118khait, I was delighted to learn that you had a wonderful experience staying with us, thank you for sharing. Thank you for your kind words to the team and Alice at Front Desk. I have shared your feedback with them and we were delighted to receive such recognition. Thank you again, we look forward to welcoming you and your...

Pasadena, California
Reviewed 1 week ago NEW

The location of this hotel is ideally located for tourists visiting the Tsim Sha Tsui area. Overall service of personnel was very good. Besides the location, we chose this hotel because it had free wifi. We were very disappointed to find the wifi network to be very unstable, with frequent drop offs. If this is important to you, then choose...

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Thank javameyer
Reviewed 1 week ago via mobile

We had to be in downtown and this is the usual hotel we stay. It's located in a high rise in the middle of Tsim Sha Sui. Nathan street is around the corner. It's close to the aeronautical museum as well as the museum of modern art (temporarily closed). The hotel is compared to other a little newer hotels a...

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Thank Spijkers63
Thirroul
Reviewed 1 week ago

Last 2 nights of our China Trip so we thought we should spoil ourselves.Paid for King room with harbour view.The view was spectacular,the location of the hotel was very good but the hotel and room was very ordinary considering the cost.Did not eat at the hotel so cant comment on the food besides being expensive enough to be not worth...

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Thank csworsley

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Staying in Tsim Sha Tsui

Neighbourhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Food & drink at the hotel
Cafe, Hyatt Regency Hong Kong, Tsim Sha Tsui
Cafe, Hyatt Regency Hong Kong, Tsim Sha Tsui
Cuisines: Asian, Chinese, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Situated in the heart of Tsim Sha Tsui business and tourist district with direct access to the MTR subway stations, Hyatt Regency Hong Kong, Tsim Sha Tsui offers 381 guestrooms and suites, state-of-the-art meeting and banquet facilities including a pillarless ballroom accommodating up to 400 persons and 5 meeting rooms with various sizes, authentic cuisines with 3 restaurants and a bar, as well as a well equipped fitness centre. ... more   less 

Additional Information about Hyatt Regency Hong Kong, Tsim Sha Tsui

Address: No.18 Hanoi Road, Tsim Sha Tsui, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Price Range: $259 - $502 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Regency Hong Kong, Tsim Sha Tsui 4.5*
Number of rooms: 381
Reservation Options:
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Also Known As:
Hyatt Regency Hong Kong Tsim Sha Tsui Hotel Hong Kong
Hotel Style:
#19 Family Hotel in Hong Kong
#20 Business Hotel in Hong Kong
#25 Romantic Hotel in Hong Kong
#34 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Hong Kong, Tsim Sha Tsui staff and other travellers.
31 questions
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Questions? Get answers from Hyatt Regency Hong Kong, Tsim Sha Tsui staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“free cellphone and mobile hotspot”
 of 5 bubbles WBrent, 27 Mar 2017 | Read review
“upper floor 32 Sm. corner suits are roomy”
 of 5 bubbles Mehri13, 10 Mar 2017 | Read review
“Harbor Facing Suite”
 of 5 bubbles vs4121, 4 Mar 2017 | Read review
“Choose a Club room.”
 of 5 bubbles bcrunde, 22 Feb 2017 | Read review
“Ask for the Bat View to enjoy your stay!! and great view of the city and bay especially during night.”
 of 5 bubbles kharfraz, 20 Feb 2017 | Read review
5 of 5