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Dorsett Mongkok Hong Kong

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#71 of 706 Hotels in Hong Kong
Certificate of Excellence
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Dorsett Mongkok Hong Kong
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3,283 Reviews from our TripAdvisor Community

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There are newer reviews for Dorsett Mongkok Hong Kong
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Showing 2,912: English reviews
Peterborough
Reviewed 2 weeks ago

Me and my girlfriend booked one double room for our one week stay. Upon arrival, the lobby area is very pleasant, a tad on the small side but then everything else sort of was too. We were given keys to a room on one of the higher floors. The room had great views, was clean but was a little bit...

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Helpful?
1Thank timotaylee
DorsettWanchaiHK, General Manager at Dorsett Mongkok Hong Kong, responded to this review

Dear Valued Guest, Thank you for your review. It is our pleasure to have you both staying with us and we are glad you enjoyed the hotel accommodation and the location of our hotel. We look forward to welcoming you and your girlfriend back for another pleasant stay soon.

Johannesburg, South Africa
Reviewed 2 weeks ago

We stayed over the Christmas break. Room is very small, compared to what is advertised as 20sqm, that was rather small. Cleaning staff clean every day. Our room was in a corner close to the Emergency exit, so very noisy with maintenance staff in and out, possibly on radio phones. Also, a huge gap at the bottom of the door,...

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Helpful?
Thank Geevez
DorsettWanchaiHK, General Manager at Dorsett Mongkok Hong Kong, responded to this review

Dear Valued Guest, Thank you for staying with us. We have taken note of your comment on the room size, our apology for any inconvenience caused but we hope that the room condition and good breakfast alike have made up for that. We are also sorry to hear that the occasional noise disturbance caused your inconvenience; please rest assured we...

Stoke-on-Trent, United Kingdom
Reviewed 2 weeks ago via mobile

This hotel was really convenient for visiting Mong Kok. The room was a bit small but it was fine for a short stay. It was clean and the staff were helpful. Didn't try the breakfast but went over to Mcdonalds Instead! I would recommend this hotel.

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Helpful?
Thank StokieClaire
DorsettWanchaiHK, General Manager at Dorsett Mongkok Hong Kong, responded to this review

Dear Valued Guest, Thank you for staying with us. We are delighted to know that you enjoyed your stay with us. It has been our pleasure to serve you. We look forward to welcoming you back again very soon.

Reviewed 2 weeks ago via mobile

Room was about half the size shown in the online booking photo , there are only 2 lifts which are really slow, I haven't actually seen the second lift being used .we Waited an age for the lift this morning we ended up walking down the fire stairs. They also still clean your room everyday, even when you put do...

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Helpful?
Thank Scott C
DorsettWanchaiHK, General Manager at Dorsett Mongkok Hong Kong, responded to this review

Dear Scott, Thank you for staying with us. We regret to learn that you were not pleased with your stay this time. Please accept our sincere apologies and rest assured that we will make improvement in areas that we fall short and will put it in our agenda for our future upgrading plans. Thank you for giving us your review...

Singapore
Reviewed 2 weeks ago

Our room was pretty clean and the view was quite fantastic on a high floor. The high floor was compromised with only two lifts that serve all floors - the wait can go up to 5-10 mins during peak hours! The handy phone was useful with WIFI tethering and free IDD calls back home. Shuttle bus brought us to various...

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Helpful?
2Thank jakoahao
DorsettWanchaiHK, General Manager at Dorsett Mongkok Hong Kong, responded to this review

Dear Valued Guest, Thank you for staying with us. We are glad to know that you generally satisfied with your stay However, please accept our apology for the occasional lengthened waiting time due to the high occupancy during your stay. We currently have three lifts operating at the same time, we will share this issue with our project team for...

Singapore, Singapore
Reviewed 2 weeks ago via mobile

My family booked 2 rooms and stayed for 5 nights. Hotel staff are polite, efficient and proficient in English. As expected the rooms are small. The rooms are clean but the mattress was too soft. The location is about 15 mins walk to Mongkok Mtr. Shuttle mini bus is provided hourly from hotel to various places but hotel guests must...

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Helpful?
2Thank wxyztraveller
DorsettWanchaiHK, General Manager at Dorsett Mongkok Hong Kong, responded to this review

Dear Valued Guest, Thank you for staying with us. We are glad to know that you enjoyed your stay with us. We have taken note of your feedback on the shuttle service arrangement and we would certainly discuss with concerned department to review the area of concern for further improvement in the future. Our apologies for any inconvenience caused. We...

Reviewed 2 weeks ago via mobile

Hotel staff are very helpful. The hotel itself is very clean and they give you a handy phone with internet hotspot to keep with you everywhere during your stay but the rooms are VERY small with a glass walled bathroom :(. So it's a nice hotel for a small budget or a business trip.

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Helpful?
Thank Sam H
DorsettWanchaiHK, General Manager at Dorsett Mongkok Hong Kong, responded to this review

Dear Sam, Thank you for staying with us. We are delighted to know that you enjoyed your stay with us. It has been our pleasure to serve you. We look forward to welcoming you back to Dorsett Mongkok very soon.

Melbourne, Victoria, Australia
Reviewed 2 weeks ago

As this was our last night in Hong Kong, we wanted somewhere comfortable and nice to stay in and we got it with the Dorsett Mongkok, the staff were very welcoming and helpful. They held our bags whilst we were shopping for last minute presents and very helpful when trying to get Uber for the ride to the airport. Thanks...

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Helpful?
Thank Amanda B
DorsettWanchaiHK, General Manager at Dorsett Mongkok Hong Kong, responded to this review

Dear Amanda, Thank you for staying with us. We are glad to know that you enjoyed your stay and would not hesitate to recommend us to your friends. Guest comfort are always our top priority and we will definitely keep up with the good work and continue to provide the best stay experience to all our guests. We look forward...

Malaysia
Reviewed 2 weeks ago

I stayed on the 23rd floor. The family room was sufficient for 4 of us. Room was clean and bathroom was spacious. The smartphone supplied in-room helped us get around HongKong with Free Wifi was a real blessing. I'd recommend this hotel for families with young children.

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Helpful?
Thank Globetrotter1978
DorsettWanchaiHK, General Manager at Dorsett Mongkok Hong Kong, responded to this review

Dear Valued Guest, Thank you for staying with us. We are delighted to know that your family had a nice stay at our hotel and enjoyed the facilities we provided. As a family-friendly hotel, we always strive to provide a cozy and memorable stay for our guests by offering something more. We are glad to inform you that we have...

Reviewed 2 weeks ago via mobile

Only great thing about this hotel is their location as it is very close to lots of local restaurants and the MTR station is a 10 minute walk, so it's very central. Hotel also offers shuttle services to some major attraction areas, for free. Downside of this hotel is that the rooms are extremely small. Being a pregnant person it's...

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Helpful?
Thank LTee889
DorsettWanchaiHK, General Manager at Dorsett Mongkok Hong Kong, responded to this review

Dear Valued Guest, Thank you for staying with us. We are sorry that the room size didn’t live up to your expectation but appreciate your understanding that hotel room size in a like Hong Kong may be smaller than expected in general. We hope to have the chance to serve you again in the future.

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Book this hotel online to enjoy free in-room 100Mbps WiFi and a 24-Hour Full Stay (for hotel official site booking only)! This Mongkok boutique hotel is 100% smoke-free, where Ladies Market and Temple Street night market are just within 10-15 minutes away for a local shopping experience. Free daily shuttle to Mongkok, Tsim Sha Tsui and West Kowloon is also available. The fitness studio is open 24 hours. Dorsett Mongkok is an EarthCheck bronze benchmarked hotel. ... more   less 

Additional Information about Dorsett Mongkok Hong Kong

Address: No.88 Tai Kok Tsui Road, Kowloon, Hong Kong, China (Formerly Cosmo Hotel MongKok)
Region: China > Hong Kong > Tai Kok Tsui
Price Range: $94 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dorsett Mongkok Hong Kong 4*
Number of rooms: 285
Reservation Options:
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Also Known As:
Dorsett Mongkok Hong Kong
Hotel Style:
#5 Best Value Hotel in Hong Kong
#42 Family Hotel in Hong Kong
#50 Romantic Hotel in Hong Kong
#66 Luxury Hotel in Hong Kong
#100 Business Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Dorsett Mongkok Hong Kong staff and other travellers.
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Questions? Get answers from Dorsett Mongkok Hong Kong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Higher the better and ask for a room with a view”
 of 5 bubbles D6522FXdavidn, 16 Jan 2017 | Read review
“Had room 1009, quiet even though it faced a school.”
 of 5 bubbles boon2017, 15 Jan 2017 | Read review
“Family room is just enough for 4 adults and it comes with Bath tub. Those traveling with kids should book the family room.”
 of 5 bubbles angely_angel, 9 Jan 2017 | Read review
“stay in suite. can't assist in this area”
 of 5 bubbles kaikongl2017, 9 Jan 2017 | Read review
“prefer corner rooms”
 of 5 bubbles kidkiddy, 9 Jan 2017 | Read review
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