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The Upper House

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The Upper House
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2,024 Reviews from our TripAdvisor Community

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Showing 1,762: English reviews
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San Francisco
Reviewed yesterday NEW

Service is casual, informative and present, restaurant is great, rooms are beautiful (especially bathrooms, which are stunning) and the location is central. The Upper House is the pinnacle of modern luxury.

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Helpful?
Thank Jake C
London, United Kingdom
Reviewed 2 days ago NEW

We have stayed at the Upper House many times and it is without doubt our favourite hotel in Hong Kong. The rooms are all amazing with the most comfortable beds and stunning views. The staff are all so friendly and welcoming and the service is excellent. The Cafe Gray Restaurant and Bar is fabulous for breakfast, lunch, afternoon tea and...

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Thank annabel d
Singapore, Singapore
Reviewed 2 days ago NEWvia mobile

Upper House is exceptional. If Apple did Hotels they wouldn't fall far from the tree that Upper House has planted in the middle of HK Island. Super location, super friendly and super convenient. The rooms are massive by HK standards, super modern and packed with all the mod cons including a free bar (well you paid for it in your...

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Helpful?
Thank AmanWhoTravels
Marcel T, General Manager at The Upper House, responded to this review

Many thanks for having taken the time to share your positive feedback about your recent stay at The Upper House with the tripadvisor.com community. It was a delight to read your thoughts about "Our House" and that you enjoy our location as well as our rooms, views. Your kind words regarding Cafe Gray Deluxe being one of your favourite bars...

Reviewed 2 days ago NEWvia mobile

What can you say about the Upper House that hasn't been said already. When you have an all-star staff and exceptional service from amazing people like Mervyn Tam, coupled with the slickest rooms and suits in all of HK (and perhaps the world) you end up realizing that you are staying at a very special place. The personalized service and...

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Helpful?
Thank Kristian K
Marcel T, General Manager at The Upper House, responded to this review

Many thanks for having taken the time to share your positive feedback about your recent stay at The Upper House with the tripadvisor.com community. We are delighted to read that you enjoyed your experience at "Our House" and that you enjoyed our personalised service and attention to detail. Your kind words regarding Mervyn Tam have been passed on with thanks....

Chicago, Illinois
Reviewed 3 days ago NEW

We've stayed here several times. Staff always goes out of their way to please. Food great, and bar is very lively at night. Great location. Luxurious rooms with great views. Our home away from home. Highly recommend.

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Helpful?
Thank michaelnalper
Marcel T, General Manager at The Upper House, responded to this review

Many thanks for having taken the time to share your positive feedback about your most recent stay at The Upper House with the tripadvisor.com community. We are delighted to read your kind words about "Our House" and we are thrilled that you enjoyed Cafe Gray Deluxe, our location and views. Please do not hesitate to contact me directly if I...

Short Hills, New Jersey
Reviewed 3 days ago NEW

The best way to describe The Upper House is simply to say that when you walk back in, after a day of work or a day exploring Hong Kong, is that it feels like "Welcome Home!" We have never felt that way at any other hotel. The name fits the feel perfectly. We were greeted each day by our names,...

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Helpful?
Thank Roni O
Marcel T, General Manager at The Upper House, responded to this review

Many thanks for having taken the time to share your positive feedback about your recent stay at The Upper House with the tripadvisor.com community. It was a delight to read your kind words about "Our House" and we are thrilled that it feels like walking home each day. I'm glad you enjoyed our rooms and the service our team extended...

Dubai, United Arab Emirates
Reviewed 3 days ago NEW

Yet another stay at Upper House - and yet again compelled to write a review (which is rare) after a fantastic stay last week. The hotel is excellent in all aspects. The style, the facilities, the locations. It is not only my favourite hotel in HK but one of my favourites globally. The rooms are large (very large by HK...

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Helpful?
Thank no n
Marcel T, General Manager at The Upper House, responded to this review

Many thanks for having taken the time to share your positive feedback about your recent stay at The Upper House with the tripadvisor.com community. We are delighted to read about your recent stay at "Our House" last week and we are thrilled you enjoyed our style, facilities and location and that we are one of of your favourite hotels globally....

Reviewed 3 days ago NEWvia mobile

I stayed in the studio 70 for 2 nights during mid February. The initial reason for choosing The Upper House was that the hotel supposed to be like a home (which mean you have a lot of privacy) and the service was supposed to be personalized. From the hotel website and the reviews, I thought the hotel would be a...

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1Thank Chin L
Marcel T, General Manager at The Upper House, responded to this review

Thank you for taking the time to share your valued feedback about your recent experience with us. While I am pleased to know that you liked the design of our rooms as well as the in room dining experience and the guest experience service, I am concerned about the other points you mentioned in your review. With the kind feedback...

Limassol, Cyprus
Reviewed 3 days ago NEW

This is no ordinary place, there is a Zen like quality and calm about the place from the moment you enter the Lobby. There is a massive WOW factor here and it continued for me from the Lobby all the way to the 49th floor where The Gray cocktail bar is. We were here for drinks, and from the moment...

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Helpful?
Thank Marios M
Marcel T, General Manager at The Upper House, responded to this review

Many thanks for having taken the time to share your positive feedback about your recent stay at The Upper House with the tripadvisor.com community. We are thrilled to read your kind words about "Our House" and are delighted you enjoyed our calm and zen like qualities from the moment you arrived. We are glad you enjoyed your cocktails at Cafe...

Auckland
Reviewed 4 days ago NEW

Service and attention to detail are par excellence. Rooms are just superb, extremely generous in size, and beautifully presented with any amenity that one could possibly wish for. The guest concierge team were magnificent. When they became aware thet I had a bad experience in a local restaurant and became ill, within 5 minutes I had a flask of ginger...

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Thank colnc50
Marcel T, General Manager at The Upper House, responded to this review

Many thanks for having taken the time to share your positive feedback about your recent stay at The Upper House with the tripadvisor.com community. We are delighted to read about your recent experience at "Our House" and are thrilled you enjoyed our rooms, amenities and our Guest Experience team. We also hope you are feeling better. Please do not hesitate...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Meeting Rooms
  • Babysitting
Official Description (provided by the hotel)
The Upper House is a highly individualized small luxury hotel designed by Hong Kong architect Andre Fu. The hotel’s 117 rooms (including 21 suites and 2 penthouses) start at 730sq ft – the largest in Hong Kong. They feature wonderfully spacious bathrooms and dressing areas, and offer either scenic harbour or island views. Calming and contemporary, the rooms are designed to provide a sense of relaxation, warmth and understated luxury. ... more   less 

Additional Information about The Upper House

Address: Pacific Place, 88 Queensway, Hong Kong, China
Region: China > Hong Kong > Admiralty
Price Range: $699 - $1,308 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Upper House 5*
Number of rooms: 117
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Ctrip TA, Agoda, Travelocity, Priceline, Booking.com and Jetsetter so you can book your The Upper House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Upper House Hotel Hong Kong
The Upper House Hong Kong
Hotel Style:
#1 Business Hotel in Hong Kong
#1 Romantic Hotel in Hong Kong
#1 Luxury Hotel in Hong Kong
#2 Family Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from The Upper House staff and other travellers.
8 questions
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Questions? Get answers from The Upper House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Haven't had any problems of noise, etc”
 of 5 bubbles michaelnalper, 22 Feb 2017 | Read review
“Rooms with views over the harbor have more privacy”
 of 5 bubbles thomasdH8994RJ, 20 Feb 2017 | Read review
“Get a room facing Kowloon.”
 of 5 bubbles gregmD1080VD, 19 Feb 2017 | Read review
“They are all good!”
 of 5 bubbles andrewo196, 13 Feb 2017 | Read review
“The suite if you want great harbour view, but see my comments on 80sqm room above”
 of 5 bubbles reginaldps, 4 Feb 2017 | Read review
5 of 5