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L'hotel Island South

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539 Reviews from our TripAdvisor Community

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There are newer reviews for L'hotel Island South
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Showing 375: English reviews
Czeladz, Poland
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 October 2016

7 of us have drinks around 2 at the hotel bar 15th Oct. While we relaxing at the bar, there was a young lady came out from the back of the bar with a glass of water on hand, suddenly she throw it on the floor and of course sharply,dangerous pieces of glasses full on the floor. Other staffs tried... More 

Helpful?
3 Thank clawfordjohn
joanne0804, Manager at L'hotel Island South, responded to this review

Dear clawfordjohn, Thank you for your taking time to post a review on TripAdvisor platform about recent stay at L’hotel Island South. It was disheartened to learn that in this particular aspect we were unable to meet with your expectations and that it has been a topic of serious discussion with the concerned department heads and we will make our... More 

San Francisco, California, USA
Level Contributor
561 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
Reviewed 9 October 2016

like the ad slogan of one of the major US car rental companies. I so want to like this hotel because I think the management cares so much. Amazingly, the hotel manager is most responsive to Trip Advisor reviews. However, I encountered a few problems, but let's focus on the positive. Check in was painless and my requested reserved room... More 

Helpful?
Thank HaljoHal
joanne0804, Manager at L'hotel Island South, responded to this review

Dear HaljoHal, Thank you for taking the time to post a review on TripAdvisor platform. It is also amazing that valued guest like you would appreciate our prompt response to TripAdvisor reviews as my team and I strongly believe that without constructive guest feedback like yours, we won’t be able to continue to improve. Yet, we also firmly believe that... More 

Adelaide, Australia
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 4 October 2016 via mobile

We booked here after having to cancel our wedding anniversary trip to Shanghai at the last minute due to injury. We booked online through Expedia. The pictures look a little nicer than reality but the lovely lady at reception made up for that. When we booked we had no idea how out of the way the hotel is but have... More 

Helpful?
1 Thank Jac W
joanne0804, Manager at L'hotel Island South, responded to this review

Dear Jac W, Thank you for taking the time to post a review on TripAdvisor platform. We are happy to learn that your staying experience at L’hotel Island South was satisfactory especially our customer service from our staff at Front desk and LIS cafe. It is my great pleasure to share your comments with the team. On the other hand,... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 October 2016

great hotel, front desk with good service i like the room design, but the toilet has a bad smell and not flush properly wifi signal is bad, always disconnect there are no shuttle bus service, but you can take public bus to the hotel and from the hotel to many places like causeway bay, central, tst etc. special staff to... More 

Helpful?
1 Thank Jeremiahi T
joanne0804, Manager at L'hotel Island South, responded to this review

Dear Jeremiahi T, Thank you for giving us a “5-star” rating with “good service hotel ” review on TripAdvisor platform about your recent stay at L’hotel Island South. We are glad to know that your staying experience was almost perfect especially our good service in front desk and our Operator – Jerry which have lived up to your expectations and... More 

Guangzhou, Guangdong, China
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 27 September 2016 via mobile

We took this deal because the pictures looked nice, the reviews were okay and the price package appeared fair. Except it kinda wasn't. 1. Location. The place is located in the southern part of HK island, and it is easy to go to Ocean Park from there. In order to get to central or Kowloon, you have to deal either... More 

Helpful?
2 Thank Nikolay Y
joanne0804, Manager at L'hotel Island South, responded to this review

Dear Nikolay Y, Thank you for taking the time to post a review on TripAdvisor platform. It was disheartened to learn that you will not staying again in some particular aspects we were unable to meet with your expectations and that it has been a topic of serious discussion with the concerned department heads and we will make our utmost... More 

Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 September 2016 via mobile

Stayed with family for 4 days, we were really happy in L'hotel. All staff are efficient and courteous. Ms Tiffany at the front desk is worth mentioning because she warmly welcomed us and extremely helpful. Fairly convenient location. When there was no traffic, you could get to and from Causeway Bay by bus within 10 mins Highly recommended and will... More 

Helpful?
1 Thank JamesCWA
joanne0804, Manager at L'hotel Island South, responded to this review

Dear JamesCWA, Thank you for giving us a “5-star” rating with “Good Experience” review on TripAdvisor platform about your recent stay at L’hotel Island South. We are glad to know that your staying experience was almost perfect especially the efficient and courteous customer service from all staff as well as the warmly welcomed and extremely helpful customer service from our... More 

Vancouver, Canada
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 September 2016

wen i got in it was modern hotel the chek in was good they speak english the elvator was nice you must scan your card wen i went to the room it was nice but the washroom had some blinds but that was ok nice view from the window

Helpful?
1 Thank David V
joanne0804, Manager at L'hotel Island South, responded to this review

Dear davidvennesland, Thank you for giving us a “5-star” rating with “good hotel to stay at” review on TripAdvisor platform about your recent stay at L’hotel Island South. We are glad to know that your staying experience was overall perfect which have lived up to your expectations and made your stay with us more enjoyable. It is always great that... More 

Tokyo, Japan
Level Contributor
99 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 September 2016 via mobile

Booked online wasn't sure till I arrived what a beautiful hotel, room lovely and bathroom has a window and blind so you can watch tv in shower lol, but marco and Sammy really went out off their way to help when things went wrong, plenty of deals available there just search well worth it and 15 min walk from Ocean... More 

Helpful?
Thank Mark W
joanne0804, Manager at L'hotel Island South, responded to this review

Dear Mark W, Thank you for giving us a “5-star” rating with “Best staff in world” review on TripAdvisor platform about your recent stay at L’hotel Island South. We are glad to know that your staying experience was almost perfect especially we are beautiful hotel with lovely room and bathroom as well as the customer service from our Guest Service... More 

Boston, Massachusetts
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 14 September 2016

As a whole, the hotel is big, modern and stocked with everything you could want and more: pool, gym, breakfast, coffee bar etc. The breakfast was one of my favourite parts because it had a very wide selection of food including both Western and Asian classics. It catered to everyone and had reasonable hours of from 6-10am. The service of... More 

Helpful?
Thank Mika S
joanne0804, Manager at L'hotel Island South, responded to this review

Dear Mika S, Thank you for taking the time to post a review on TripAdvisor platform about your recent stay at L’hotel Island South. We are glad to know that your stay experience was more than satisfactory especially our Hotel is big; modern and well-equipped facilities; a very wide selection of the breakfast buffet at LIS café as well as... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 9 September 2016

We walked in and through the main (more like a back) door to the counter. As soon as I laid eyes on the uniforms of the staffs I had a feeling that nothing would surprise me. It's funny how sometimes one swallow does make a summer. I asked for a kingsize and they gave me two singles side by side.... More 

Helpful?
2 Thank Samuel S
joanne0804, Manager at L'hotel Island South, responded to this review

Dear Samuel S, Thank you for taking the time to post a review on TripAdvisor platform. We are happy to learn that your staying experience at L’hotel Island South was satisfied especially the mountain view of room which made your stay with us more enjoyable. It is my great pleasure to share your comments with the team. On the other... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Uniquely located in the southern district of Hong Kong Island, the contemporary L’hotel Island South is the development of the Chinachem Group. This 37-storey hotel offers 432 spacious and design-led guestrooms and suites that are redefining conventional notions of comfort and style. As a convenience for today's global travelers, L'hotel Island South provides complimentary Wi-Fi internet connection and an array of other advanced technologies, plus superb meeting and banquet venues, a gymnasium and an outdoor pool that offer green vistas, and comprehensive business support. Complementing all of these is an eco-friendly attitude as well as a smart casual service style from our friendly and highly dynamic hotel crew. Whether for business or leisure, guests also enjoy quick and easy access to the territory's prime business, shopping, dining and entertainment hubs as well as a host of nice beaches, nature parks, plus heritage and cultural trails along the southern end of Hong Kong Island. ... more   less 

Additional Information about L'hotel Island South

Address: No.55 Wong Chuk Hang Road, Hong Kong, China
Region: China > Hong Kong
Price Range: $93 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — L'hotel Island South 4*
Number of rooms: 432
Reservation Options:
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Also Known As:
l`Hotel Island South Hotel Hong Kong
L'Hotel Island South Hong Kong
Hotel Style:
#34 Best Value Hotel in Hong Kong
#107 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from L'hotel Island South staff and other travellers.
15 questions
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Questions? Get answers from L'hotel Island South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors facing the hill.”
 of 5 bubbles aggiekwoky, 19 Nov 2016 | Read review
“Hotel is Poor location”
 of 5 bubbles WorldTravelerAtoZ, 28 Oct 2016 | Read review
“8th floor easiest to access because up/down elevator time can be time-consumingly frustrating - watch out for those elevator "jaws".”
 of 5 bubbles HaljoHal, 9 Oct 2016 | Read review
“ask four a room by the elevator”
 of 5 bubbles davidvennesland, 21 Sep 2016 | Read review
“ask for family suite if you travel with older kids”
 of 5 bubbles 76jayd, 5 Sep 2016 | Read review
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