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Hotel ICON

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Hotel ICON
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5,349 Reviews from our TripAdvisor Community

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Showing 4,253: English reviews
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Bangkok
Reviewed yesterday NEW

I have just visited Hotel Icon last week and indeed impressed with overall of this hotel!!! My first impression was "friendly, fast, and high-energetic service" by hotel staff. They have tried best to serve all my requirements both in advance through email and onsite at the lobby, i.e. restaurant reservation. Moreover, handwriting welcome card from Hotel Director, showed me how...

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Thank NuchnaphaS
Moscow, Russia
Reviewed yesterday NEW

Stayed eight days with my wife in this wonderful hotel. Simply the only thing, which I think needs improvement is the service of ice. You have to call and within 10 - 30 min. the room service will do it. I suggested to have ice cube - machines on each floor...would be more convinient. Otherwise just superlatives....the staff headed by...

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Thank tviherkoski
Stockholm, Sweden
Reviewed yesterday NEW

Me and my wife are very experienced travellers and always put lots of efforts behind our choice of hotels. Especially this time, since the occasion was an important birthday. ICON hotel exceeded our high expectations! The extremely high service level shown by all the staff was amazing, with Ms Faye Wong from Guest Relations at Club level, as an outstanding...

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Thank Teetime111
Hong Kong, China
Reviewed 2 days ago NEW

I've visited most of the restaurants in Hotel ICON, and have been impressed with them all. GREEN has the most amazing vertical garden, and great simple food. MARKET has that impressive buffet, even including durian based deserts. ABOVE AND BEYOND has some incredible chinese food - each dish with a touch of class. All three restaurants are highly recommended. I...

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Thank markwj42
Munich, Germany
Reviewed 2 days ago NEW

We enjoyed the excellent quality of ICON Hotel. Rooms and Service were top. The location (10 min. by foot from Nathan Road) was ideal (there is even a shuttle bus to Center). ICON Hotel can be highly recommended !

Review collected in partnership with this hotel
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Thank UlrichH53
Bochum
Reviewed 3 days ago NEWvia mobile

We felt safe and comfortable in this hotel. Unfortunately, we were only able to stay for 4 nights and spend all our time exploring the city....but the rooms were very clean and modern. We would come back again. Although it took the girl at the front desk 30 min for check-out without once looking at us or talking to us.......

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Thank BettinaK300
Greater London, United Kingdom
Reviewed 4 days ago NEW

There's nothing but great things I can say about my stay at Hotel Icon. It was my 1st time staying at the Hotel. I travel a lot for business, the hospitality I received was second to none. Apart from the excellent contemporary design, all the staff including the shuttle bus drivers to the chef on the 28th floor have made...

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Thank amandang2017
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear amandang2017, It is very encouraging and motivating to learn that the service we delivered at Hotel ICON is considered second to none despite your extensive travel for your business around the world. At ICON, we love to care and we care to love. We would love to have you back soon. Feel free to let me know if I...

Sandnes, Norway
Reviewed 4 days ago NEW

Stayed 8 days at a club room - absolute my new favorite hotel. From you check in to the hotel until you leave again you feel very welcome. The rooms are spacious and clean, the minibar is free, you´ll find av GPS/telephone you can bring with you. The pool area is great. The breakfast buffet at The Market is superb...

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1Thank SteRos
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear SteRos, I am very pleased to learn that Hotel ICON is your new favourite hotel now and that you felt welcome throughout your stay with us, from check-in till you leave. Your generous compliments is very much appreciated and I will surely pass on your kind words to them, especially to Nick, Bonnie, Tina and Jessica. We look forward...

Reviewed 5 days ago NEWvia mobile

A very new very modern hotel which has great facilities a great restaurant and great staff I thoroughly enjoyed my time here, it was my birthday whilst I was staying here and they were nice enough to send me a special cake upto the room free of charge.

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Thank ChampagneTraveler88
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear ChampagneTraveler88, Happy Birthday once again from me and my team. It has been our great pleasure to have you here for the special celebration. Every day, my team works passionately in delivering exceptional service experiences for all our guests. We look forward to welcoming you back for more memorable moments together. Feel free to get in touch with me...

Bergen, Norway
Reviewed 5 days ago NEWvia mobile

Lovely. The staff at this hotel was very service minded and I must say that we felt welcome from the second we walked in to the hotel. We booked club room which I found reasonable given that we got to ride a Tesla to and from the airport, breakfast, afternoon-tea and evening cocktails included in the price. I reckon it...

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Thank Otto L
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear Otto L, I could not agree with you more that at Hotel ICON, we love to care and we care to love. We believe that it is the little things that makes us unlike any other. I am very pleased to learn that you have especially enjoyed the exclusive benefits and privileges of our club guests. We would love...

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Staying in Tsim Sha Tsui

Neighbourhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
A hotel unlike any other. Welcome to a different world. Hotel ICON is a unique hotel designed by celebrated architects Terence Conran, Rocco Yim and William Lim. Breathtaking open public spaces, a striking vertical garden by Patrick Blanc, a grand sweeping staircase, innovative guest rooms and three vibrant dining spaces radiate contemporary style. We offer our guests traditional Asian hospitality, with all its courteous and attentive qualities – but in a refreshingly modern, stylish and international environment. ... more   less 

Additional Information about Hotel ICON

Address: No.17 Science Museum Road, Tsim Sha Tsui East, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Price Range: $315 - $608 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel ICON 4.5*
Number of rooms: 262
Reservation Options:
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Also Known As:
Hotel ICON Hong Kong
Hotel Style:
#2 Romantic Hotel in Hong Kong
#4 Spa Hotel in Hong Kong
#4 Family Hotel in Hong Kong
#5 Luxury Hotel in Hong Kong
#8 Business Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Hotel ICON staff and other travellers.
87 questions
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Questions? Get answers from Hotel ICON staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had 22nd floor...the higher the better!!!”
 of 5 bubbles tviherkoski, 22 Mar 2017 | Read review
“Club rooms offer The Extra!”
 of 5 bubbles Teetime111, 22 Mar 2017 | Read review
“All the rooms are big and spacious...but I prefer the higher floor for the night view!!”
 of 5 bubbles amandang2017, 19 Mar 2017 | Read review
“Pay a little extra for a Club Room!”
  • Breakfast view at Above and Beyond
  • What makes you feel very welcome!
 of 5 bubbles SteRos, 19 Mar 2017 | Read review
“Club room with harbourview”
 of 5 bubbles JaneZ794, 16 Mar 2017 | Read review
5 of 5