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Hotel ICON

Travellers' Choice award winner
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hotel ICON
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5,550 Reviews from our TripAdvisor Community

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Showing 4,417: English reviews
London, United Kingdom
Reviewed 28 January 2016 via mobile

There are hotels that just scrimp on quality and charge for anything and everything, for example The Delano, Miami. This hotel is different, the rooms are highly speced, you get your own complimentary Iphone whilst you stay. Free calls to 25 countries and whilst you are out and about you can tether it's data connection to your own phone by...

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Helpful?
1Thank Oouoo
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear Oouoo, What a great review! Thank you so much for sharing your stay experience with us. It is fantastic to know that you appreciated our Handy smartphone, complimentary mini bar, and other amenities in the room. We look forward to welcoming you back in the near future. Do let me know should I can be of any further assistance....

Singapore
Reviewed 26 January 2016

Just so you know - this place is fuly managed by university students and professors - from HK PolyU. It is an experiment that is highly successful and you can see it everywhere - the place was planned and executed almost scientifically. Big building and entrance, expensive cars around - just as you would expect from a place like this....

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Helpful?
Thank Cristian_Stefan
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear Cristian_Stefan_, Thank you so much for writing us a review. Other than enthusiastic student interns, Hotel ICON is also managed by a team of professional experienced hoteliers with the aims on pioneering a new hotel experience and genuinely inspiring talent. Feel free to get in touch with me directly should I can be of any further assistance. Sincerely General...

South of England
Reviewed 26 January 2016

We stayed 2 nights at the end of January pre-cruise and loved everything about Hotel Icon. Paid a bit more for a Club Room with lounge access and it was really worth it. Nothing disappointed, everything was an example of how it should be done: the room, the view, the fantastic staff, the food (especially that included in the Club...

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Helpful?
Thank chopsueyvonne
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear chopsueyvonne, It is fantastic to be known as one of the best in Asia. I am so pleased to read that you had a great stay experience with us in our Above and Beyond Club Room that includes exclusive benefits and privileges, just like what you mentioned. Please do not hesitate to contact me directly should I can be...

Australian Capital Territory, Australia
Reviewed 25 January 2016

One of the best in Hkg I have stayed at most hotels in Hkg and I con wins hands down service and staff are amazing. The restaurants are also excellent. Great location. I prefer to be in TsT east after staying at this wonderful hotel. It is even better in summer with a wonderful pool and pool staff

Review collected in partnership with this hotel
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Helpful?
Thank kerrymY5388LX
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear kerrymY5388LX, Your generous compliments on our pool, restaurants as well as to my team are much appreciated. Hearing such positive feedback really does mean a lot to us. At ICON, we never sit still and always strive to improve ourselves. Do let me know if I may personally assist with any future reservation. Sincerely General Manager Richard Hatter general.manager@hotel-icon.com

Reviewed 24 January 2016

Pleasant room with comfortable bed, nice view of Central, and a modestly equipped exercise room (only one bicycle). So much for the positive. The very expensive hotel airport pickup we arrange through the hotel was not waiting when we arrived; had to call the hotel and wait 30 minutes. Guest room hallways and main restaurant swarming with loud and unsupervised...

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Helpful?
7Thank ccalberti
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear ccalberti, I read your review with much concern and there are no words to express how sorry I am for the memories and the opinion of ICON that you took away with you. I have familiarized myself with what happened and we will, of course, reach out to you personally but not before using this post to sincerely apologies...

Perth, Australia
Reviewed 24 January 2016

I stayed at Hotel Icon for 2 nights in mid-January with my partner (at the tail end of a longer holiday in Japan). We LOVED this hotel, and cannot wait to come back. It’s tempting to plan another trip to Hong Kong just to stay at Icon! All aspects of the hotel are 5 star. The first thing that stood...

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Helpful?
2Thank Embebebe
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear Embebebe, What a wonderful review! I could not be happier to hear such high praise of the hotel, it is absolutely fantastic to receive such positive feedback. At ICON, we believe that it is the little thing that makes us unlike any other, like what you have mentioned, the complimentary mini bar, Handy smartphone etc. We love to care...

Oxford, United Kingdom
Reviewed 24 January 2016 via mobile

Service is good, there are always staff around to assist you. I didnt experience much waiting time checking in and out. Habourview rooms are excellent although you will also see the roof tops of many older buildings. Interior is new and more on the modern side however i do find the bathtub a little small. Also, i hated the sink,...

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Helpful?
1Thank Traveller_LI
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear Traveller_LI, Thank you so much for writing us a review. I am delighted to read that you are overall satisfied with your stay with us at ICON, especially recognized our service as good. I am sorry for any inconvenience that might have been caused from the Wi-Fi matter. Rest assured that this is an isolated case and does not...

Mexico City, Mexico
Reviewed 24 January 2016

Hotel is excellent in all aspects. There is a resting area where guests may stay even after the checkout. Free smart phone provided by the hotel was very useful, although free phone calls don't apply for Brazil.

Review collected in partnership with this hotel
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Helpful?
Thank ajmd2013
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear ajmd2013, It is fantastic to read that we are known as excellent in all aspects. Thank you for taking the time and effort in sharing your stay experience. Indeed, all our guests love the idea of Timeless Lounge with light refreshments before check-in or after check-out. Please do not hesitate to contact me directly should I can be of...

Oxford, United Kingdom
Reviewed 24 January 2016

An excellent hotel for either tourism or business. Very well located and with all the latest mod cons. It is a training hotel for staff which is very surprising as they all seem extremely good, from the front door through Reception, Dining, Cleaning and health club. My only disappointment was the roast chicken I had in my room shortly before...

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Helpful?
Thank Nick A
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear Nick A, Thank you so much for your kind recommendation. I am so pleased to learn that you had a fantastic stay experience with us, especially enjoyed the magnificent harbor view from the room. Do let me know if I may personally assist with any future reservation. Sincerely General Manager Richard Hatter general.manager@hotel-icon.com

Copenhagen, Denmark
Reviewed 24 January 2016

Excellent hotel with a perfect location. Shuttle service every 20 minutes to and from downtown. The staff was very helpful and behaved with great degree of politeness to the guests. Fantastic service. Can be highly recommended.

Review collected in partnership with this hotel
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Helpful?
Thank Niels-Henrik J
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear Niels-Henrik J, Thank you so much for your kind recommendation. Hearing such wonderful feedback really does mean a lot to me and my team. I will definitely pass on your compliments to them. Feel free to get in touch with me directly should you need assistance for future reservation. Sincerely General Manager Richard Hatter general.manager@hotel-icon.com

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ICON 36 Harbour (40)
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11/06/2017 12/06/2017
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Staying in Tsim Sha Tsui

Neighbourhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
A hotel unlike any other. Welcome to a different world. Hotel ICON is a unique hotel designed by celebrated architects Terence Conran, Rocco Yim and William Lim. Breathtaking open public spaces, a striking vertical garden by Patrick Blanc, a grand sweeping staircase, innovative guest rooms and three vibrant dining spaces radiate contemporary style. We offer our guests traditional Asian hospitality, with all its courteous and attentive qualities – but in a refreshingly modern, stylish and international environment. ... more   less 

Additional Information about Hotel ICON

Address: No.17 Science Museum Road, Tsim Sha Tsui East, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Price Range: $307 - $588 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel ICON 4.5*
Number of rooms: 262
Reservation Options:
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Also Known As:
Hotel ICON Hong Kong
Hotel Style:
#2 Romantic Hotel in Hong Kong
#4 Family Hotel in Hong Kong
#4 Spa Hotel in Hong Kong
#5 Luxury Hotel in Hong Kong
#8 Business Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Hotel ICON staff and other travellers.
93 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Harbor-view room a must”
E9317LBchrisp, 28 May 2017 | Read review
“Pay for the harbour view, it is worth it”
243perryc, 25 May 2017 | Read review
“Upgrade to a harbor view club room for incredible views of the Hong Kong skyline and access to the club lounge & private check in”
  • Complementary mini bar
  • 'Handy' mobile phone, battery and bluetooth speaker
The-Wanderlust-Boys, 24 May 2017 | Read review
“Nice harbor view from the 19th floor.”
I425MGjanp, 22 May 2017 | Read review
“Harbour View is very impressive”
234jerryn, 22 May 2017 | Read review
5 of 5
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US$216* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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