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Hotel ICON

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Hotel ICON
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5,353 Reviews from our TripAdvisor Community

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Showing 4,256: English reviews
Dunedin, New Zealand
Reviewed 18 October 2015

Hotel ICON in Kowloon, HK is easily the best hotel I have ever stayed at. The service was impeccable, the food amazing, the price very competitive, the room very comfortable, and the view from the bar/ hotel rooms was spectacular. Next time I am in HK I will definitely be staying again with ICON. I highly recommend them.

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Helpful?
1Thank dw1599
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear dw1599, Thanks for your kind recommendation! It is fantastic to read that you had a great stay experience with us, especially recognizing our service as impeccable. Your compliments mean a lot to me and my team. We look forward to welcoming you back in the near future. Do let me know if I may personally assist with any future...

Trondheim, Norway
Reviewed 18 October 2015

My wife and I had a great week at Icon. The room held high standard in every way. The hotel as such - lobby, lift area, corridors - radiated the feeling of a high end hotel, at the same time gave a personal feeling. A word about the club at 28th floor: Splendid. We attended the receptions almost every day,...

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Helpful?
1Thank Tore O
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear Tore O, I am delighted to learn that you enjoyed your stay with us in one of our Club Rooms, especially recognizing our personalized services as outstanding. Hearing such a wonderful feedback really does mean a lot to me and my team. Do let me know if I may personally assist with any future reservation. Sincerely General Manager Richard...

Reviewed 17 October 2015 via mobile

I must say this is one of my favourite hotels I've ever stayed in. Fantastic heated pool, great gym and excellent staff. Our room was very spacious and came with a mobile room that had unlimited net and free to call any number in Hong Kong and abroad!!!! It really made our life's easier for using it when we get...

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Helpful?
Thank David L
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear David L, What a wonderful review! Your generous compliments on room, pool, gym, as well as services received are much appreciated. I will certainly pass on your kind words to the team. We look forward to welcoming you back in the near future. Do let me know if I may personally assist with any future reservation. Sincerely General Manager...

Greater London, United Kingdom
Reviewed 17 October 2015

Great hotel, fantastic service levels. We were met at the airport by the Tesla driver, and given a guided tour all the way to the hotel. Met at the hotel door, and given a choice of checkin locations. Restaurants all tried - Above & Beyond was amazing; the rest all excellent. All staff greeted us every time we crossed paths....

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Helpful?
1Thank Catlondon2015
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear Catlondon2015, We love to care and at ICON we believe that attention to details is what makes us unlike any other. It is fantastic to read that you had a great stay experience with us, especially enjoyed dining at Above and Beyond Chinese Restaurant. Feel free to get in touch with me directly should you need assistance for future...

Sheffield
Reviewed 16 October 2015

My husband and I stayed at the hotel in September on our way back from a trip to Australia. We were celebrating our 30th wedding anniversary and decided to spend the day in Hong Kong where we spent our honeymoon. The hotel very kindly gave us a bottle of wine and a card on the day. Everything about the hotel...

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Helpful?
2Thank LW54
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear LW54, Happy 30th Anniversary once again from my team and I. I hope you and your husband have enjoyed the bottle of wine from us. I could not be happier to hear such high praise of the facilities and services. Please do not hesitate to contact me directly should you need assistance for future reservation. Sincerely General Manager Richard...

Los Angeles, California
Reviewed 16 October 2015

Apparently this hotel is a training/experimental facility for the School of Hotel and Tourism Management - which puts them very much on the cutting edge of hotel service. The staff was incredibly polite and helpful, and our room was very pleasant, with great views of the harbor. A free shuttle will get you to/from Kowloon station, or into the middle...

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Helpful?
1Thank Ben S
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear Ben S, Yes indeed, we are a team of experienced professional hoteliers and enthusiastic student interns. Our mission is not only to pioneer a new hotel experience but also to inspire talent in the hotel industry. Your generous compliments are much appreciated. Please feel free to let me know should I can be of any further assistance. Sincerely General...

Wokingham, United Kingdom
Reviewed 15 October 2015

We booked this hotel from an airport free phone and from that time on we had a fantastic experience from the hotel icon staff. A limo ride to the hotel where we were personally met at the car and escorted to our choice of check in. The club deal is super with a club bar and all amenities. Our room...

Review collected in partnership with this hotel
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Helpful?
Thank peterW1356EJ
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear peterW1356EJ, Many thanks for choosing us and for taking valuable time in writing us a review! I am so happy to read that you had a great experience with our team, from the phone call to make reservation, to the limousine ride, and to the stay experience in one of our Club Rooms as a whole. Do let me...

Reviewed 15 October 2015

We had a very nice stay in Icon last month. Excellent service, great staff and really good breakfast. The location can't be better if you are going to HK for a short trip. Very close to all main attractions and right next to the pier to cross to HK island

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Helpful?
1Thank Michael E
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear Michael E, I could not be happier to hear such high praise of our service. I will certainly pass on your kind words to the team. Thank you so much for taking valuable time in sharing your stay experience with us. Do let me know if I may personally assist with any future reservation. Sincerely General Manager Richard Hatter...

Luxembourg City, Luxembourg
Reviewed 13 October 2015

We had a wonderful stay at Icon Hotel, people were very nice and made sure that everything went well. The hotel is well located (there is a shuttle every 20 minutes which goes to the center of Kowloon) and the harbor view is amazing. I would definitely recommend that hotel for the good service and location. Furthermore, the minibar is...

Review collected in partnership with this hotel
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Helpful?
Thank virginies395
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear virginies395, I could not thank you enough for taking valuable time in sharing your wonderful stay experience at ICON with us. Your compliments have certainly made our team's hard work worth the effort. It is indeed very rewarding to hear such high praise. Please feel free to get in touch with me directly should I can be of any...

Umhlanga Rocks, South Africa
Reviewed 12 October 2015

We loved staying at the Hotel Icon. The service was immaculate and the rooms extremely comfortable. They thought of everything one could want in a hotel room. We even had a complementary mini bar with M&M sweets that they replenished every day! The hotel was close to everything...The train station and shops. The gym and pool are great with stunning...

Review collected in partnership with this hotel
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Helpful?
Thank Miroda
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear Miroda, Thank you so much for your kind recommendation. It is great to know that you appreciated the complimentary minibar we provided, and especially recognizing our services as immaculate. I will certainly pass on your kind words to the team. Please do not hesitate to contact me directly should I can be of any further assistance. Sincerely General Manager...

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Staying in Tsim Sha Tsui

Neighbourhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
A hotel unlike any other. Welcome to a different world. Hotel ICON is a unique hotel designed by celebrated architects Terence Conran, Rocco Yim and William Lim. Breathtaking open public spaces, a striking vertical garden by Patrick Blanc, a grand sweeping staircase, innovative guest rooms and three vibrant dining spaces radiate contemporary style. We offer our guests traditional Asian hospitality, with all its courteous and attentive qualities – but in a refreshingly modern, stylish and international environment. ... more   less 

Additional Information about Hotel ICON

Address: No.17 Science Museum Road, Tsim Sha Tsui East, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Price Range: $314 - $611 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel ICON 4.5*
Number of rooms: 262
Reservation Options:
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Also Known As:
Hotel ICON Hong Kong
Hotel Style:
#2 Romantic Hotel in Hong Kong
#3 Spa Hotel in Hong Kong
#4 Luxury Hotel in Hong Kong
#4 Family Hotel in Hong Kong
#8 Business Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Hotel ICON staff and other travellers.
87 questions
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Questions? Get answers from Hotel ICON staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Cocktails are great on the club foor”
 of 5 bubbles thehongkongdon, 23 Mar 2017 | Read review
“We had 22nd floor...the higher the better!!!”
 of 5 bubbles tviherkoski, 22 Mar 2017 | Read review
“Club rooms offer The Extra!”
 of 5 bubbles Teetime111, 22 Mar 2017 | Read review
“All the rooms are big and spacious...but I prefer the higher floor for the night view!!”
 of 5 bubbles amandang2017, 19 Mar 2017 | Read review
“Pay a little extra for a Club Room!”
  • Breakfast view at Above and Beyond
  • What makes you feel very welcome!
 of 5 bubbles SteRos, 19 Mar 2017 | Read review
5 of 5