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    Citadines Mercer Hong Kong

    No.29 Jervois Street, Sheung Wan, Hong Kong, China
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    2017-12-03 2017-12-04
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    US$474
    US$314
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    Traveller (236)
    Room & Suite (224)
    Pool & Beach (21)
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    Overview
    • Excellent46%
    • Very good41%
    • Average10%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “sheung wan” (36 reviews)
    “free mini bar” (33 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Concierge
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    Rooms
    Dec 3Dec 4
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    1 room, 2 adults, 0 children
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    Reviews (551)
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    131 - 135 of 489 reviews

    Reviewed 18 November 2015

    Roomy but a little warn. Cleaning is adequate but a bit dusty. Dark corridor. Very noisy air conditioning. Nice helpful staff. Location is okay with lots of little shops and bars and food outlets. The overall neighbourhood is a bit grubby after coming from central...More

    1  Thank temakao
    Response from Louis T, General Manager at Citadines Mercer Hong KongResponded 2 November 2016

    Thank you for sharing your feedback about your stay experience with us. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome feedbacks such as yours as they indicate the areas where we can...More

    Reviewed 11 November 2015

    Bought an Octopus card at the airport and had a hassle free trip on the MTR to the hotel, just a small walk from the station. Lovely clean hotel, and great buffet breakfast. Staff were amazing, really helpful and friendly. Even include the use of...More

    Thank Alison344
    Response from Louis T, General Manager at Citadines Mercer Hong KongResponded 2 November 2016

    Thank you for choosing The Mercer as your accommodation during your holiday in Hong Kong. It is always encouraging for us to learn that our valuable residents are satisfied with our service. We hope that we will have the pleasure of welcoming you again in...More

    Reviewed 7 November 2015

    The hotel is rather small and the location is close to the MTR station that is very comfortable. The Central Station is 800 meters away and it is better to use a taxi to get there. The executive one bedroom is large enough and well...More

    Thank Protravellers
    Response from Louis T, General Manager at Citadines Mercer Hong KongResponded 2 November 2016

    Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again.

    Reviewed 31 October 2015

    A lot of good and bad things. Good: The hotel is extremely well situated. Literally one block from the A2 exit of Sheung Wan subway station on the Central line. The free phone was awesome. It even acts as a wifi hotspot so you can...More

    Thank PokerMagnate
    Response from Louis T, General Manager at Citadines Mercer Hong KongResponded 2 November 2015

    We are sorry to learn that there were some problems during your stay. We would like to apologize for the inconvenience caused. We acknowledge the discomfort you have experienced and would like to assure that the required steps have been taken in order to avoid...More

    Reviewed 21 October 2015 via mobile

    The staff was kind and helpful. Good location for business, every transportation vehicles available, just a few steps to the nearest MTR if you want to save money Decoration and furniture are comfortable. Only the breakfast restaurant was quite small Must try the char-siu and...More

    Thank Anh D
    Response from Louis T, General Manager at Citadines Mercer Hong KongResponded 2 November 2015

    Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again.

    Ibis Hong Kong Central & Sheung Wan Hotel
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Microwave
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • US$160 - US$400 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #48 Business Hotel in Hong Kong
    • #55 Romantic Hotel in Hong Kong
    • #93 Luxury Hotel in Hong Kong
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 55
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Priceline, Booking.com, Ctrip TA, Hotels.com, Travelocity, Hotwire, Orbitz, Cancelon, getaroom.com, Evoline ltd, HotelQuickly and TripOnline SA so you can book your Citadines Mercer Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Hong Kong >
    • Sheung Wan
    • Also Known As
    • The Mercer Hotel Hong Kong ,
    • Citadines Mercer Hong Kong
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    Traveller (236)
    Room & Suite (224)
    Pool & Beach (21)
    Dining (15)
    Hotel & Grounds (126)
    Bathroom (27)
    Nearby
    Sheung Wan
    Unlike most of Hong Kong’s other popular districts,
    Sheung Wan welcomes wanderers with an easy-going,
    relaxed atmosphere. Art galleries are plentiful and
    boutique cafés are tucked away in every side street in
    the sub district known as “PoHo.” Browse through the
    vintage clothing and handmade leather goods stores –
    it’s no surprise fashionistas flock to this area.
    History enthusiasts will be rewarded with sites of
    ...More
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Charlotteh1977
    31 August 2017|
    AnswerShow all 5 answers
    Response from Antonio R | Reviewed this property |
    Take the Airport Express train from the Airport to the Hong Kong station. Then walk a bit to Central station and take the Island line (blue line) towards Kennedy Town. Get off in Sheung Wan station (just 1 stop), exit A2... More
    1
    Vote
    Travellinglight2011
    16 March 2016|
    AnswerShow all 3 answers
    Response from Kat307 | Reviewed this property |
    I would recommend contacting the hotel directly.
    0
    Votes
    Room Tips
    "Mini-suite"
    Read review
    "ask for higher floors"
    Read review
    "Bathroom needed some minor maintenance but nothing drastic."
    Read review
    "Be very clear on your booking what your expectations of the bathroom are. If you require a shower, be..."
    Read review
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