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Holiday Inn Golden Mile Hong Kong

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Traveller (1022)
Room & Suite (544)
Dining (173)
Overview
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No.50 Nathan Rd, Tsimshatsui, Hong Kong China See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
Additional information
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Rooms
Dec. 2Dec. 3
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1 room, 2 adults, 0 children
Standard Room
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Reviews(2,533)
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amitmohta18
Mumbai, India
152
Reviewed 2 days ago
Location of the hotel is very good
- across the street is entrance to Tshim Sha Tsui metro station which can connect you to any part of Hongkong.
- many Indian restaurants are within a 5-10 minutes walking distance (Try Sarvana Bhuvan, Sangeetha, Gaylords, Kohinoor, etc.). Pizza Express, Pizza Hut, & local cuisine restaurants are all nearby.
- Walkable distance to attractions like Avenue of Stars, Science Museum, etc.
- it is on Nathan Street, which has good shopping options

Rooms (beds) are very comfortable
Check in & Check out process is fast
Complimentary 4G mobile phone provided in the room is very helpful
The hotels has various dining options, though nothing much for Indian vegetarians
Thank amitmohta18
Musaaid
Riyadh, Saudi Arabia
9128
Reviewed 2 days agovia mobile
Holiday in golden mile
Excellent location every think near to you
what ever you want..just walk...
Room is big a non smoking but there is smoking room.
The breakfast fast isn't good and limited because i have at executive club..
The reception was excellent at B2 level.
The bar is good ti have some coffee or drink and i have to thanks Mr Hilton for his great service and smile.
The Italian restaurant is nice.
Back to the room is good but not that big the bathroom is little small with nice shower.
Recommended if you lookin for excellent location.
Thank Musaaid
Chee Yong P
10
Reviewed 4 days agovia mobile
Let's talk about the pro (these points earn the 2 stars)
1. Location is very ideal, MTR entrance is just across the street.
2. Lots of great food nearby, tsuiwah, a good dim sum place and famous ichiran ramen.
3. Shopping mall k11 right opposite.
4. Concierge and service desk staff are very helpful and friendly.

Cons:
1. Saw the GM reply on the renovation in progress, but seems like I am unlucky last week, I still get the old room that's most people have mentioned, which is very worn out furniture, leaking toilet bowl, vanity top with lots of mould, and best of all the electric water heater some like instant noodle! My wife can't stand it and requested for a room change, and thankful to the reception that they accomodate and move us to one of the new rooms.

2. I reckon that the management could have done more to manage the security of the lobby, specifically in determine suspicious people whom may be a threat to guest. I have seen post of "working ladies" in the bar hitting on guys but thank goodness I didn't encounter that. My own encounter was during my check-in when a very suspicious Chinese lady keep coming very close behind me and seeming to Peep on what I am doing, and coincidentally when the service staff went away to collect the keys for me, this lady suddenly pop over to me asking me "how much is this room" in mandarin. That sounds weird enough, if you are staying there, you wouldn't be approaching a guest to ask this. So very suspicious isn't it? Fine I check my belongings, nothing lost so I thought it's fine. And so coincidentally 3 days after, I received a call from my bank that my credit card was misused. I cant pinpoint that this incident is the cause of my card breach, but I recall this is the only suspicious encounter, and I do not have a lot of creditcard transaction in Hong Kong. I have contact the hotel via email on this incident, the manager did reply me that they have check and the lady "step in various counter with impolite behaviour, however there were no other suspicious found", I respect their investigation, but personally i feel that it is very suspicious for someone to linger around a hotel and doing things that doesn't conclude to a hotel stay or using facility from the hotel. Hence I urge traveller to be very cautious when you are in the hotel.

Too many negative experience for this stay, hence I have to give w low rating this round. Hope that the hotel will do a better job in the future.
Thank Chee Yong P
Response from Mr_Gerhard_Aicher, General Manager at Holiday Inn Golden Mile Hong Kong
Responded 4 days ago
Many thanks for taking the time to post your feedback and scores here, and indeed for this valuable opportunity to respond. Beginning with the positives, I am pleased to read that our location served you well, and am of course delighted that my team delivered friendly and professional service during your stay. That said, it is clear that we fell short of your expectations on this occasion, and please accept my sincere apologies for this. Regarding your feedback on your accommodation, I am sorry to hear that your original room was not to your liking, but am pleased that my team acted swiftly and were able to move you to one of our newly renovated rooms, which I trust served you well for your stay. Thank you also for bringing your experience in the lobby to my attention – you raise an important point, and please be assured that the safety and security of our guests is taken extremely seriously. I will be discussing this issue in detail at the next managers meeting, to ensure that measures are put in place to combat this situation in future. Please be assured that your feedback is not the norm, and I do hope that one day I might have the pleasure of welcoming you back and allowing us the opportunity to impress you somewhat better than we did on this occasion, and indeed as I know we can. It was a pleasure to host you, and I do hope to have the privilege of welcoming you back. Warmest regards.
Sherle L
10
Reviewed 4 days agovia mobile
I was stay with my family during this Nov and found the unit bedroom which our family stay at 10th floor is very smelly and dirty and no renovation and upgrade for below 11th floor, is not value for this unit.
Thank Sherle L
Response from Mr_Gerhard_Aicher, General Manager at Holiday Inn Golden Mile Hong Kong
Responded 4 days ago
Thank you for taking the time to post your review and scores here, and for this valuable opportunity to respond. I was of course disappointed to come across your review, as this is clearly not the opinion I would wish you to have of my hotel, and please accept my sincere apologies for falling short of your expectations on this occasion. Please be assured that we remain committed to investing in the hotel, and as you mention, are currently in the process of upgrading four floors of rooms and suites. This is in addition to those already completed during last year's major renovations to all upper floors of the hotel, along with our lobby and rooftop pool area. Our investment programme is an ongoing process, and I do hope to have the pleasure of welcoming you back one day so that you might have the opportunity to experience one of our newly renovated room products for yourself. That said, your feedback on your accommodation is duly noted, and I will be raising your comments with the manager of the housekeeping department, to understand what went wrong on this occasion, and to ensure that improvements are made in this regard. Thank you for choosing us as your hotel in Hong Kong – it was a pleasure to host you, and I do hope to have the pleasure of welcoming you back so that we might have the opportunity to impress you somewhat better than we did on this occasion, and indeed as I know we can. Warmest regards.
alpha9014
Burlington, Vermont
161
Reviewed 5 days ago
I am a frequent visitor to this hotel. this hotel is far better than the typical holiday inn. Service is first class. The staff is well trained. The building is being upgraded but the noise is minimal.
The building is well kept and modern.
Location is ideal, close to ferry and center of night life and restaurants.
Thank alpha9014
Response from Mr_Gerhard_Aicher, General Manager at Holiday Inn Golden Mile Hong Kong
Responded 5 days ago
Firstly, a warm welcome back to the hotel, and thank you for continuing to choose us as your 'home' here in Hong Kong. I am delighted that you enjoyed your stay with us once again, and am especially pleased to read that my team took good care of you and delivered excellent service. It also good to know that our location continues to serve you well, and I do hope that you had both an enjoyable and productive trip. It was a pleasure to host you, and I look forward to welcoming you back for many more years to come. Warmest regards.
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About
Description
Nestled in the very heart of Kowloon’s bustling city centre, the Holiday Inn Golden Mile Hong Kong offers business and leisure travellers a vibrant location, contemporary conveniences, and all the luxuries of More home while away. The hotel provides 621 invitingly comfortable twin, double or king size beds equipped guest rooms and suites, Executive Club floors, award-winning restaurants, bar, function rooms, a landscaped rooftop pool, a state-of-the-art health club, free Wi-fi and entertainment. The hotel also installs handy smartphone in all its guest rooms. Guests can use the phone throughout the stay, with unlimited data and calls to Hong Kong, Australia, India, China, Taiwan and UK included for free. Holiday Inn Golden Mile Hong Kong is adjacent to the Mass Transit Railway (MTR) which leads to Hong Kong’s major commercial and tourist districts. The famous Star Ferry is within five minutes walking distance and Hong Kong International Airport is just a forty-minute drive away. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Shuttle Bus Service
Wheelchair Access
Beachfront
Free Parking
Spa
Breakfast included
Hotel Style
Family
,
Romantic
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Contact Information
Hotel Style
Family
,
Romantic
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
621
Price range
US$159 - US$414 (Based on Average Rates for a Standard Room)
Also Known As
Holiday Inn Golden Mile Hotel Hong Kong
,
Holiday Inn Hong Kong
,
Hong Kong Holiday Inn
,
Holiday Inn Golden Mile Hong Kong
Location
China > Hong Kong > Tsim Sha Tsui / Yau Tsim Mong District / Kowloon
Hotel class
Contact Information
Hotel Style
Family
,
Romantic
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
621
Price range
US$159 - US$414 (Based on Average Rates for a Standard Room)
Also Known As
Holiday Inn Golden Mile Hotel Hong Kong
,
Holiday Inn Hong Kong
,
Hong Kong Holiday Inn
,
Holiday Inn Golden Mile Hong Kong
Location
China > Hong Kong > Tsim Sha Tsui / Yau Tsim Mong District / Kowloon
Photos
Traveller (1,022)
Room & Suite (544)
Dining (173)
Pool & Beach (78)
Amenities (90)
Business Centre & Event Rooms (7)
Family and Play Areas (2)
Nearby
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping
areas of Hong Kong. With a high concentration of
hotels, retail shops and commercial offices – it’s a
busy and bustling neighbourhood that never sleeps. On
the surface, Tsim Sha Tsui seems to only feature an
abundant number of high-end retail stores selling
designer brands and jewelry, owing to its popularity
with high-budget shopping tours. However, it also
...More
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Questions & Answers
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TanY337
September 9, 2018|
Answer
Response from niki169 | Reviewed this property |
Sorry. I don’t know.
0
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Google Translation
Room Tips
"All Rooms are same , prefer rooms toward main road."
jainsach2005
1 week ago
Read review
"High floors are best, but check on which floor renovation work is taking place."
daveashuk
4 weeks ago
Read review
"Ensure you get a renovated room"
phillipheise2018
4 weeks ago
Read review
"Ask for a room facing the Mody Road nearer to K11 for better view"
lizf232
Oct. 11, 2018
Read review
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