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Hotel Jen Hong Kong

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#66 of 716 Hotels in Hong Kong
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Jen Hong Kong
Hotel Jen Hong Kong
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1,632 Reviews from our TripAdvisor Community

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Showing 1,355: English reviews
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Reviewed 2 days ago NEW

This hotel was very easy for non-Chinese speakers. It was convenient to the MTR subway station right across the street and had people at the desk who spoke English. We stayed two nights, a little jet-lagged. We were able to walk from the Hotel Jen to the tram for Victoria Peak. A long walk but that felt good after a...

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Helpful?
Thank Jill_and_Steve_Corv
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear Jill_and_Steve_Corv, Thank you very much for staying with us and your compliments on our prime location and front desk colleagues. We are thrilled to know that you enjoyed the view from your room. We hope to welcome you back and to delight you again soon. Best regards, Michel Scheffers General Manager

Kent
Reviewed 4 days ago NEWvia mobile

Stayed here for HK 7's in a club room with a stunning view of harbour. Pleasant staff throughout our stay. Rooms are compact as you would expect in HK but everything was there that you needed. Bed was very comfortable and pillows changed without an issue. Pool and gym boast great views. All in this is a clean, comfortable hotel...

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Helpful?
Thank Hanrahb
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear Hanrahb, Thank you very much for staying with us and your compliments on our facilities and convenient location. It will be our pleasure to welcome you back soon. Best regards, Michel Scheffers General Manager

Stockholm, Sweden
Reviewed 1 week ago

Great 7 nights visit at Hotel Jen. Stayed in club floor room on 22:nd floor with harbour(sea) view. Room was small but very clean, location was good, We had breakfast once at the Malacca cafe( more choices), but prefered the club lounge better (quiter and more relaxing) and enough choices for us! All staff we met was very friendly and...

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Helpful?
2Thank StockholmFamily
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear StockholmFamily, We are absolutely delighted to hear about your wonderful experience. Your kind words are the greatest motivation to us all. We appreciate your kind compliments about our location, room, service, breakfast and facilities. It will be our pleasure to provide you another delightful stay on your next visit. Best regards, Michel Scheffers General Manager

Singapore, Singapore
Reviewed 1 week ago via mobile

Stayed from 25-28 March 2017.Room was great as most guests mentioned in TripAdvisor.Service is excellent.Within walking distance to MTR and Tram.Lovely time taking the Tram to Downtown.I prefer the Tram.The Gym was at the highest level of the hotel and so is the Swimming pool.Cosy and have character for such hotel under ShangriLa mgmt.Kudos to the hotel for such a...

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Helpful?
Thank Iszraei
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear Iszraei, Thank you for sharing your delightful experience with us. Your wonderful comments warm our heart and give us great motivation in providing the best service for all our guests. We look forward to the pleasure of welcoming you back in the near future! Best regards, Michel Scheffers General Manager

Reviewed 1 week ago via mobile

We stayed here as we were in Hong-Kong for the HK7S rugby. The hotel is extremely clean as staff so friendly and nothing was too much trouble and they went out of their way to facilitate your needs. Food was excellent and such a large choice for you to choose. Roon was as is required and we had the biggest...

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Helpful?
1Thank John H
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear John and Karin, Thank you for sharing your review with us and I am delighted to read that our service and facilities made a good impression on you. I do apologize for the noisy air conditioner which we will inspect and amend accordingly. It will be our pleasure to welcome you back soon and provide you with, another, delightful...

Budapest, Hungary
Reviewed 1 week ago via mobile

Good value for money hotel, with excellent location and very good service rooms especially the bathroom need a little bit of improvement here and there but generally good experience. Gym located on the top has superb views, nice having an early run on the treadmill watching the sunrise.

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1Thank Gábor O
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear Gabor O, Thank you very much for staying with us and for sharing your feedback. We are happy to read that you generally enjoyed the stay. It is only through feedback such as yours that we are able to continue to monitor and improve our level of service. We hope to welcome you again in the near future! Best...

Toronto, Ontario Canada
Reviewed 2 weeks ago

We were in the area for just a few days and Hotel Jen was the price point for our budget. The room was clean and had everything we needed. There really isn't sufficient space to unpack two suitcases, so we just lived out of them. There was a long bench by the window and both cases stayed there open, it...

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Helpful?
1Thank HindaSweet
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear HindaSweet, Thank you for your compliments and feedback which are most useful for our continuous improvement; as we strive to create the most pleasant stays for all our guests. It is great to know that you had an overall enjoyable stay and we hope to welcome you back again soon. Best regards, Michel Scheffers Task Force – General Manager

Sydney, Australia
Reviewed 2 weeks ago

Hotel Jen is central in Hong Kong. It is right next to the MRT and University of Hong Kong. Transport to and from the hotel can be organised from where the quick airport trains terminates in central Hong Kong. We stayed on one of the upper "Club" levels giving us access to the Level 28 Club Lounge. This is a...

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1Thank Ken R
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear Ken R, We are absolutely delighted to hear about your wonderful experience. Your kind words are the greatest motivation to us all. We appreciate your kind compliments about our location, facilities and service. It will be our pleasure to ensure another delightful stay on your next visit. Best regards, Michel Scheffers Task Force – General Manager

Berlin, Germany
Reviewed 2 weeks ago via mobile

Hotel Jen is my favorite place for business trips as it offers all amenities that I appreciate and is very close to B2 Exit of HKU station. From there you can reach Admiralty within 10 min. and Central for interchange to Airport Express is easy to reach as well. Malacca Cafe Breakfast is great and not to forget the yummy...

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1Thank alexanderschober
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear alexanderschober, Thank you for sharing your comments and I am happy to learn that you enjoyed your stay with us. Please come visit us again for your next trip to Hong Kong and I look forward to welcoming you very soon. Best regards, Michel Scheffers General Manager

Shanghai, China
Reviewed 2 weeks ago via mobile

Great location and right by an MTR stop. A little small but that's expected for Hong Kong. Nice layout in the rooms. A padded window-area so you can relax and look at the city. Roof top pool provides a very nice view as well.

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1Thank cstravel2016
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear cstravel2016, We are absolutely delighted to hear about your wonderful experience. We appreciate your kind compliments about our location, room and facilities. It will be our pleasure to offer you another delightful stay on your next visit. Best regards, Michel Scheffers General Manager

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Hotel Jen Hong Kong, offers 283 elegant rooms and suites. From the economical to opulent, each room is characterised by clean lines and functional creativity. These accommodations are enhanced by wireless Internet connections, LCD televisions and sweeping views of Victoria Harbour, Hong Kong city and distant mountains. 3 Rooms caters to disabled guests, and 84 rooms have connecting doors. ... more   less 

Additional Information about Hotel Jen Hong Kong

Address: 508 Queen's Road West, Western District, Hong Kong, China (Formerly Traders Hotel, Hong Kong)
Region: China > Hong Kong > Sai Wan
Price Range: $151 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Jen Hong Kong 4*
Number of rooms: 283
Reservation Options:
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Also Known As:
Jen Hotel Hong Kong
Hotel Jen Hong Kong
Hotel Style:
#44 Business Hotel in Hong Kong
#48 Family Hotel in Hong Kong
#55 Romantic Hotel in Hong Kong
#60 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Jen Hong Kong staff and other travellers.
19 questions
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Questions? Get answers from Hotel Jen Hong Kong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The views are worth asking for”
  • You can see the bay - which is better than looking at a building
  • Zoomed in on the bay
Jill_and_Steve_Corv, 22 Apr 2017 | Read review
“Harbour view was great,,club lounge room”
  • Room 2207
  • 2207
  • Room 2207
  • Toilet 2207
  • Room 2207
StockholmFamily, 17 Apr 2017 | Read review
“Think about paying a little extra for the Club levels.”
kenk233, 9 Apr 2017 | Read review
“Try and get one with a harbour view”
AuntieMabel, 4 Apr 2017 | Read review
“The higher floors have views, but also cost more. If I was going to do it again I would get a lower floor, harbor only a few minutes away.”
warrenl310, 29 Mar 2017 | Read review
5 of 5