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Hotel Jen Hong Kong

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#65 of 715 Hotels in Hong Kong
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Jen Hong Kong
Hotel Jen Hong Kong
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1,603 Reviews from our TripAdvisor Community

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Showing 1,332: English reviews
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Essex, United Kingdom
Reviewed today NEW

We were allocated The Hotel Jen as part of our trip on a cruise trip to Australia and Asia. On arrival, we were surprised to have been allocated such a bright modern hotel in a very convenient location, very close to the Hong Kong University MTR Station. That was a huge help in getting around and overall we were very...

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Helpful?
Thank Pam B
Stockton-on-Tees, United Kingdom
Reviewed 2 days ago NEW

We had a two night stay. Excellent position next to HKU MRT station, so easy access to the city. Bought an Octopus card to get around quickly. Hotel spotless, comfortable beds, tea & coffee in room. Good bathroom with everything you need provided. Staff are so helpful and friendly, very welcoming.

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Helpful?
Thank stagecoach_10
Hungerford, United Kingdom
Reviewed 3 days ago NEW

Good hotel near the MTR/tram and bus routes. Staff were friendly and helpful. The rooms were small and well equipped. Great pool with views over the city, however a little cold to swim in it. Pleasant stay at a good price.

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Helpful?
Thank Karolyn69
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear Karolyn69, Thank you very much for staying with us and your compliments on our prime location, swimming pool and service of team members. We hope to welcome you back and to delight you again in the near future. Best regards Shirley Sam General Manager

Edinburgh
Reviewed 3 days ago NEWvia mobile

In a word - 'Faultless'. This is a gem of a hotel - everything about it is ideal. From the reception staff who make your arrival so easy, the lovely Chambermaid who looked after our room on Floor 24, the club lounge staff on Floor 28, the driver of the complimentary coach which takes you to the 'Central' area of...

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Helpful?
Thank sonoraman
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear sonoraman, Thank you for sharing your delightful experience with us. Your wonderful comments warm our heart and give us great motivation in providing you the best service. We look forward to the pleasure of welcoming you back in the near future! Best regards, Shirley Sam General Manager

Peterborough
Reviewed 5 days ago NEW

Not a luxury hotel but it is in the heart of the Chinese area of Hong Kong Island in easy reach of the MTR and the trams. The rooms are not big but are comfortable and breakfast is excellent. The restaurant is good value for Hong Kong and the food is nice. Would stay again.

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Helpful?
Thank Adders
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear Adders, We are absolutely delighted to hear about your wonderful experience. Your kind words are the greatest motivation to us all. We appreciate your kind compliments about our location, room and food quality of the restaurant. It will be our pleasure to offer you another delightful stay on your next visit. Best regards, Shirley Sam General Manager

Singapore, Singapore
Reviewed 6 days ago NEW

Everything was great, especially the club lounge where you can enjoy harbour view at the same time sumptuous cocktail and finger food. Great, friendly staff as well as awesome breakfast in the Cafe Malacca.

Review collected in partnership with shangri-la.com
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Helpful?
Thank simp11
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear simp11, We are absolutely delighted to hear about your wonderful experience. Your kind words are the greatest motivation to us all. We appreciate your kind compliments about our club lounge, service of team members and buffet breakfast in Café Malacca. It will be our pleasure to offer you another delightful stay on your next visit. Best regards Shirley Sam...

Singapore, Singapore
Reviewed 6 days ago NEW

We're familiar with Hotel Jen brand back in Singapore, and we were excited to check out how the Hong Kong hotel is like. The building itself looked old from the outside, but that didn't matter as the interior made up for it. The room was comfortable, equipped with bathtub, and met our overall expectation of the brand. We couldn't use...

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Helpful?
Thank Evelyn D
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear Evelyn D, Thank you for sharing your comments with us and your kind compliments on our guest room and prime location. We apologize for any inconvenience caused due to the close of swimming pool and it has been re-opened on 8 March. We look forward to the pleasure of welcoming you back in the near future! Best regards Shirley...

Chofu, Tokyo, Japan
Reviewed 1 week ago via mobile

The hotel hit most of my good points! The hotel itself was right outside HKU station which was easy to get to. The staff were friendly and spoke English quite well. The rooms were clean, spacious and modern. The amenities were average for your hotel in HK, although I wish they had a razor because iI was very shaggy from...

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Helpful?
Thank PassportTOD
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear PassportTOD, Thank you for your compliments and feedback which are most useful for our continuous improvement as we strive to create most pleasant stays to all our guests. It is great to know that you had an enjoyable stay and we hope to welcome you back again soon. Best regards Shirley Sam General Manager

Sydney, Australia
Reviewed 1 week ago

We stayed here for 4 days in March and found the experience fantastic! Jen Hotel is located right opposite the HKU train station which made getting around very easy. It is also an easy walk into Central. The staff are very attentive, helpful and willing to assist - even with a complimentary birthday cake! The rooms are a little on...

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Helpful?
Thank RebeccaP68
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear RebeccaP68, Thank you for sharing your delightful experience with us. Your wonderful comments warm our heart and give us great motivation in providing you the best service. We look forward to the pleasure of welcoming you back in the near future! Best regards Shirley Sam General Manager

Leighton Buzzard, United Kingdom
Reviewed 1 week ago

The Jen is a very comfortable hotel and is located in a very buzzy non touristy area by the University. Witness to this is the fact that we ate supper across the road in a noodle shop for 70HKD for both of us! Try doing that in Central There is an MTR station 2 mins walk away to get you...

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Helpful?
Thank Dunworkin2015
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear Dunworkin2015, Thank you for sharing your delightful experience with us. Your wonderful comments warm our heart and give us great motivation in providing you the best service. We look forward to the pleasure of welcoming you back in the near future! Best regards Shirley Sam General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Hotel Jen Hong Kong, offers 283 elegant rooms and suites. From the economical to opulent, each room is characterised by clean lines and functional creativity. These accommodations are enhanced by wireless Internet connections, LCD televisions and sweeping views of Victoria Harbour, Hong Kong city and distant mountains. 3 Rooms caters to disabled guests, and 84 rooms have connecting doors. ... more   less 

Additional Information about Hotel Jen Hong Kong

Address: 508 Queen's Road West, Western District, Hong Kong, China (Formerly Traders Hotel, Hong Kong)
Region: China > Hong Kong > Sai Wan
Price Range: $148 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Jen Hong Kong 4*
Number of rooms: 283
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Shangri-La Hotels and Resorts, Agoda, Ctrip TA, Hotels.com and Travelocity so you can book your Hotel Jen Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jen Hotel Hong Kong
Hotel Jen Hong Kong
Hotel Style:
#44 Business Hotel in Hong Kong
#48 Family Hotel in Hong Kong
#55 Romantic Hotel in Hong Kong
#58 Best Value Hotel in Hong Kong
#59 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Jen Hong Kong staff and other travellers.
18 questions
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Questions? Get answers from Hotel Jen Hong Kong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor”
 of 5 bubbles evelynd416, 16 Mar 2017 | Read review
“Harbour view rooms offer breathtaking panoramas both day and night”
 of 5 bubbles suitdude30, 9 Mar 2017 | Read review
“Higher floors will have partial ocean view”
 of 5 bubbles EnidW_13, 2 Mar 2017 | Read review
“Harbour view room is bigger and less noisy”
 of 5 bubbles Snoopy018, 2 Mar 2017 | Read review
“Higher rooms seem to be quieter, and a room right at the end of the corridor is particularly goog given it share walls with other rooms.”
 of 5 bubbles pittjohn, 1 Mar 2017 | Read review
5 of 5