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Marco Polo Hongkong Hotel

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Traveller (891)
Room & Suite (629)
Dining (151)
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Overview
  • Excellent50%
  • Very good35%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“continental club”(160 reviews)
“harbour city”(151 reviews)
“cafe marco”(24 reviews)
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
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Reviews (3,011)
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2,144 results
Traveller rating
1,097
697
217
87
46
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LanguageEnglish
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1,097
697
217
87
46
Show reviews that mention
All reviewscontinental clubharbour citycafe marcothe star ferry terminalocean terminallane crawfordclub floora harbour view roomexcellent locationhong kong islandshopping malleasy accessin tsim sha tsuibreakfast buffetdeluxe roomlight showbusiness trip
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691 - 695 of 2,144 reviews
Reviewed March 21, 2016

Of the 4 rooms that we booked, one of the Superior Rooms had a musky, moldy odor. It was brought to the attention of the front desk / house keeping. Instead of replacing the room, my guest was forced to endure two sleepless nights. On...More

Review collected in partnership with Marco Polo Hotels
Thank caesar280
Response from JMOng, General Manager at Marco Polo Hongkong HotelResponded March 22, 2016

Dear caesar280, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. We sincerely apologize for falling short of your expectations, particularly with the unpleasant odor that your guest encountered. Rest assured...More

Reviewed March 18, 2016

We stayed for 4 nights, upgraded to a club room which is a big room, though furnishings are old and dull. Hotel lobby was crowded at all times because Lane Crawford department store is just besides the hotel building which can access through hotel various...More

Thank Ong E
Response from JMOng, General Manager at Marco Polo Hongkong HotelResponded March 20, 2016

Dear Ong E, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations...More

Reviewed March 17, 2016

Hotel is in a great location next to the ocean cruise terminal, and a couple of minutes walk from the Star ferry terminal, with and adjacent large shopping mall. We stayed in a harbour view room with excellent views across the harbour. Room was large...More

Thank Foxtrot10
Response from JMOng, General Manager at Marco Polo Hongkong HotelResponded March 20, 2016

Dear Foxtrot10, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and...More

Reviewed March 17, 2016

I have stayed multiple times and the staff have always been welcoming and provide a superb service. The rooms are a little dated but still first class. The hotel is ideal for both Kowloon and is a short ferry ride across to the island.More

Review collected in partnership with Marco Polo Hotels
Thank peterthomasm919
Response from JMOng, General Manager at Marco Polo Hongkong HotelResponded March 20, 2016

Dear peterthomasm919, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comment about updating our rooms has been noted. Rest assured that this shall be on the topic of our...More

Reviewed March 16, 2016

It would be easy to take the style and quality of this Marco Polo hotel for granted. The choice of five different pillows. Bed linen that, on a comfort scale of 1-10, comes in at around 12. Even the considerately provided umbrellas and torch for...More

1  Thank Graham K
Response from JMOng, General Manager at Marco Polo Hongkong HotelResponded March 16, 2016

Dear Graham K, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Outdoor pool
Details
Price range
US$183 - US$376 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Family Hotel in Hong Kong
#23 Romantic Hotel in Hong Kong
#30 Business Hotel in Hong Kong
#85 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$183 - US$376 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Family Hotel in Hong Kong
#23 Romantic Hotel in Hong Kong
#30 Business Hotel in Hong Kong
#85 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (891)
Room & Suite (629)
Dining (151)
Pool & Beach (42)
Amenities (92)
Business Centre & Event Rooms (6)
Family and Play Areas (5)
Nearby
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping
areas of Hong Kong. With a high concentration of
hotels, retail shops and commercial offices – it’s a
busy and bustling neighbourhood that never sleeps. On
the surface, Tsim Sha Tsui seems to only feature an
abundant number of high-end retail stores selling
designer brands and jewelry, owing to its popularity
with high-budget shopping tours. However, it also
...More
Questions & Answers
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pearl b
March 4, 2018|
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Response from Jason P | Reviewed this property |
Sure.
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MGGo46
February 12, 2018|
AnswerShow all 9 answers
Response from Clarky57 | Reviewed this property |
Yes
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Room Tips
"Harbour view with with club access are the best!"
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"Bed to improve as it quite soft"
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"No bidet spray in the toilet...which is a bit of a put off. The warm-cold water mixer in bath room is also..."
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"Room have more space even though with 2 big luggages and 1 wheelchair ."
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