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Marco Polo Hongkong Hotel

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#65 of 712 Hotels in Hong Kong
Certificate of Excellence
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1 room 2 adults 0 children
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Marco Polo Hongkong Hotel
Marco Polo Hongkong Hotel
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2,512 Reviews from our TripAdvisor Community

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Showing 1,825: English reviews
Dorset,
Reviewed 5 June 2015

I have stayed here several times in the last year. The Club floor facilities are excellent and the service from all staff both waiting and reception is outstanding. The rooms are large and some of them have spectacular harbour views. I really enjoy staying here

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank Niels Anthony K
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Niels Anthony K, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity...

Brisbane, Australia
Reviewed 2 June 2015

Great hotel to start our HK holiday. Right above high end shopping centre, short walk to star ferry and MTR. Only issue was the drive from the airport to the hotel during peak hour but as we had a chauffeured car it was a comfortable trip and allowed us to soak in the crazy a HK peak hour traffic. Hotel...

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Helpful?
Thank Reallbliss
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Reallbliss, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be...

Las Vegas, Nevada
Reviewed 1 June 2015 via mobile

let me tell you about this hotel.nfirst time staying in marco polo,well this hotel was nice,clean,big room,and very friendly staff.In the front of the hotel alot of shopping area,all king of brand,,in the back of the hotel parking area, and view of hong kong city (central).awesome hotel.

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Helpful?
Thank NyTz A
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear NyTz A, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to...

Singapore, Singapore
Reviewed 31 May 2015

great location. very near to all the shopping and attractions. Also it is only a short way to the harbour which can get us to Macau easily. The hotel itself is nice, with a good comprehensive breakfast. Service levels are very high and the staffs are generally friendly. Rooms quite spacious. The perfect choice if you can afford it.

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Helpful?
Thank Lauren T
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Lauren T, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to...

Reviewed 30 May 2015 via mobile

There are enough reviews here to show that this is indeed a fabulous luxury hotel. I would add just a couple of things following our stay. Firstly, yes, the harbour view rooms are a must. Not only are they big, comfortable and have everything you could ask for, but the view really is breathtaking. It is rare to have a...

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Helpful?
1Thank Richard W
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Richard W, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to...

Bangkok
Reviewed 30 May 2015 via mobile

The hotel is the smartest choice. This is our 5th visit to hong kong. The hotel is very center to all needs; shopping malls, star ferry terminal(to hong kong), China terminal (to Macau), avenue of the star show. Room condition and breakfast service is fine. Free wifi in the hotel is provided. They also provides a smart phone with free...

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Helpful?
Thank Noom-Noom
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Noom-Noom, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be...

Sydney, Australia
Reviewed 26 May 2015

Very central location - can walk there from the Cruise Terminal and just around the corner you can get the shuttle bus to the airport luggage drop-off centre, meaning you can have up to a day's extra sightseeing before catching the Airport Express.

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Helpful?
Thank marron07
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear marron07, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be...

Australia
Reviewed 25 May 2015

We stay at the Marco Polo Hotel in Tsim Sha Tsui every time we come to Hong Kong and we have never been disappointed with our stay. If you can afford it book a room on the Continental Floors (17th and 18th floors) where you will have complimentary access to the Continental Club which includes full breakfast, snacks, afternoon tea...

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Helpful?
Thank Toujo
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Toujo, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be...

Staffordshire
Reviewed 21 May 2015 via mobile

If you get a harbour view room you get a great view of Victoria Harbour. This is a good hotel. Efficient and friendly staff. Well equipped rooms and good service. Breakfast is very comprehensive range of quality food and is served till 11.00. There is a nice pool area too. The location is terrific. A huge shopping mall adjoins the...

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Helpful?
1Thank JazzMaverick
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear JazzMaverick, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be...

Reviewed 20 May 2015

No doubt about the location of Marco Polo, walkable to the harbor, the shopping street, eateries. Room is actually quite spacious. Breakfast was good. I slept well here during my 4 night stay. The only minus point is that there are smoking rooms, so there is a slight smell if you stay near those rooms.

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Helpful?
1Thank Elsie_nguyen
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Elsie_nguyen, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Rest assured that necessary action has been taken to ensure the smell of cigarattte smoke problem on the floors is rectified immediately. Your comments and suggestions are much appreciated as they are indeed crucial in...

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Staying in Tsim Sha Tsui

Neighbourhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Cucina, Marco Polo Hongkong Hotel
Cucina, Marco Polo Hongkong Hotel
Cuisines: Italian, European
Cafe Marco
Cafe Marco
Cuisines: Cafe, International, Asian
Nishimura Restaurant
Nishimura Restaurant
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Overlooking the spectacular Victoria Harbour, the Marco Polo Hongkong Hotel is located along Canton Road in Tsim Sha Tsui, at the heart of the city's busiest commercial, shopping and business hub. The Star Ferry and Hong Kong's cruise terminal are at your footstep, while shopping is right next door with the hotel forming part of Harbour City - Hong Kong's largest shopping complex. Guests enjoy easy access to the area's major tourist attractions like Kowloon Park, Hong Kong Museum of Art, Hong Kong Space Museum and Hong Kong Cultural Centre. After an exciting day of sightseeing or business meetings, settle into one of the Marco Polo Hongkong Hotel's 665 guestrooms and suites while staying connected via the complimentary Wi-Fi internet service, which is now fully up and running throughout the hotel, or catch up with the latest blockbuster from the wide selection of movies while enjoying the hotel's In-room Dining service. For guests preferring the exclusive comfort and personalised service of The Continental Club, our designated guest floors come with unparalleled benefits that have become hallmarks of the Marco Polo hospitality. In a city known as the 'Culinary Capital of Asia', the Marco Polo Hongkong Hotel features three of Hong Kong's most renowned restaurants and bars, to include Cucina which features Italian open kitchen, all-day international cuisine at Cafe Marco, and the Rum Bar at Lobby Lounge - conferred the Guinness World Record for "Bar with the World's Largest Selection of Commercially Available Rums." Whether you are looking to plan your dream wedding or the perfect corporate meeting, our 14 state-of-the-art function rooms will meet your every need. The built-in audio-visual facilities of the function rooms on sixth level provide the ideal setting for small- to medium-sized events. The Centenary Ballroom at lobby level is the perfect balance between elegance and intelligent architecture, where clients can transfer even the biggest display materials easily due to the ballroom's unique lobby level access. Stay connected with family, friends, and workplace from our Connect Lounge. Take a dip in our pool to unwind after a long day out, or do a quick workout at the gym. Better still, indulge in some retail therapy at the adjacent Harbour City shopping mall which is the ultimate destination for shopping, dining and entertainment with over 450 shops that feature the world's leading brands. Enjoy your journey in Hong Kong to the fullest with a handy, a complimentary smartphone for travellers with the power to keep guests totally connected while exploring the city. Built-in benefits include unlimited 3G mobile internet, unlimited local calls, Wi-Fi hotspot and tethering, dining and city guide and exclusive ticketing offers. Staying at the Marco Polo Hongkong Hotel gives you the perfect blend of warm Asian hospitality and a central location with its convenient access to Kowloon and Hong Kong. ... more   less 

Additional Information about Marco Polo Hongkong Hotel

Address: No.3 Canton Road, Harbour City, Tsim Sha Tsui, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Price Range: $283 - $515 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Marco Polo Hongkong Hotel 4.5*
Number of rooms: 665
Reservation Options:
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Also Known As:
Hotel Marco Polo Hongkong
Marco Polo Hotel Hong Kong
Marco Polo Hongkong Hong Kong
Hong Kong Marco Polo Hotel
Marco Polo Hongkong Hotel Hong Kong
Hotel Style:
#22 Family Hotel in Hong Kong
#23 Romantic Hotel in Hong Kong
#30 Business Hotel in Hong Kong
#60 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Marco Polo Hongkong Hotel staff and other travellers.
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Questions? Get answers from Marco Polo Hongkong Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room has temperature very low with NO possible solution.”
 of 5 bubbles hugogerardoz, 15 Feb 2017 | Read review
“Harbour view rooms are great but a fairly stiff premium is charged”
 of 5 bubbles ChrisKMSA, 13 Feb 2017 | Read review
“extra sockets to use for charging cellphones or laptops”
 of 5 bubbles mariaangelitav, 7 Feb 2017 | Read review
“Don't visit till alterations have finished. This hotel should not be open during major renovations.”
 of 5 bubbles tillykate, 6 Feb 2017 | Read review
“Suggest ask for harbour view,”
 of 5 bubbles 838ruthd, 4 Feb 2017 | Read review
5 of 5