We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Excelsior, Hong Kong

Mandarin OrientalUS$152*
View Deal
#81 of 719 Hotels in Hong Kong
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 9 more sites!
Professional photos
The Excelsior, Hong Kong
The Excelsior, Hong Kong
Panoramas (55)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,404 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,869: English reviews
Start your review of The Excelsior, Hong Kong
 Click to rate
Reviewed yesterday NEW

Stayed in the Deluxe Room with Harbour View... The room was spacious enough for a 3rd bed and remain cozy for all 3 of us. With the stunning view, we basically stayed in most nights. Housekeeping was great too. Most hotels tend to forget about the 3rd pax staying in, but The Excelsior remembered and ensure all new towels and...

 Report
Helpful?
Thank Rosemary N
Linslade, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

Third visit here during the HK 7s & little has changed in the past 25 years, I'm pleased to say. Large, comfortable and well appointed rooms, now including free use of a local mobile with free Wi-Fi, plus local and home country calls, which can be taken out into the city during stay. Room tariff included the extensive breakfast buffet,...

 Report
Helpful?
Thank SilverBuzz
About Hotel's Favourite Review
PR_ManagerHKG, Public Relations Manager at The Excelsior, Hong Kong, responded to this review

Dear SilverBuzz So glad that you found it enjoyable staying with us! Thank you for the details. Please contact me on your next visit and I'll personally serve you: christiand@mohg.com. Hope to see you again soon! Warm regards Christian Dolenc Hotel Manager

Singapore, Singapore
Reviewed yesterday NEW

Excellent location, in the heart of Causeway Bay. 5 mins walk to the MTR station (Causeway Bay station, D2 exit). Close to great eateries and shopping. Good rooms except bathroom can be more modernized.

Review collected in partnership with this hotel
 Report
Helpful?
Thank JTWK76
Reviewed yesterday NEW

I have stayed in this Excelsior 3 times for the last three year. The biggest selling feature is the location. Located in the heart of Causeway Bay, one block from the MTR station, one block from Sogo and many retail shops, closed to endless number of eateries and two MTR stops to Central (for HK airport bags check in). The...

Review collected in partnership with this hotel
 Report
Helpful?
Thank MHLau2017
Singapore, Singapore
Reviewed yesterday NEW

The Excelsior Hong Kong is most conveniently located in Causeway Bay and offers great customer service. 2 mins walk to the heart of Causeway Bay. Very friendly staff who are willing to help. Times Square and Haysen Place, both high end shopping malls, are within a 10-minute walk. Traditional street stores with lots of shops and eateries are around the...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Shyr Yong N
United Arab Emirates
Reviewed 2 days ago NEWvia mobile

Very nice hotel friendly helpful staff very nice location every thing is around you even they supply you with free phone located in your room you can use it while you are in Hong Kong free calls free internet. Will done guys keep the good work Thank you

 Report
Helpful?
Thank eksaif
Bridgwater, United Kingdom
Reviewed 3 days ago NEW

Stayed here for 6 nights. Could not fault the hotel or the staff. Staff very friendly and the tourist information staff really helpful. Nothing was too much trouble for any of the staff. Rooms are very nice, always cleaned to a high standard. Choice of food at breakfast could not be faulted, would reccomend this hotel to anyone going to...

 Report
Helpful?
Thank julie l
PR_ManagerHKG, Public Relations Manager at The Excelsior, Hong Kong, responded to this review

Dear julie l, Many thanks for staying with us. We are delighted to know that you enjoyed the service and guestroom of the hotel. Transportation facilities are located just a few steps next to the hotel. Exit D1 is also accessible to the hotel. In the future if you need any assistance, please contact me directly at christiand@mohg.com and I'll...

Noida
Reviewed 3 days ago NEW

Always stay at this hotel at Hong kong.Little far from airport but an excellent location. Indian food,money change,massage all in 200 mtrs. Buffet breakfast is great.Wifi is excellent. Great staff at reception and housekeeping. Highly recommended to all the types of visitors Rooms are small as compared to normal hotel room of this grading

 Report
Helpful?
Thank Vibhu96
PR_ManagerHKG, Public Relations Manager at The Excelsior, Hong Kong, responded to this review

Dear Vibhu96, Thank you for choosing The Excelsior, Hong Kong. We are delighted to hear that you enjoyed your stay at the hotel. Did you have time to visit our top floor restaurant ToTT’s? It offers stunning 270-degree views of Victoria Habour. Maybe good for your next trip Thanks much for sharing your great experience with us too. Please contact...

Dusseldorf, Germany
Reviewed 4 days ago NEW

We have stayed in The Excelsior for a company convention in a large group for a few days, the service was professional and everything was well organised. The buffet offers everything you would expect from a classy hotel, however all interiors are not really matching modern design criteria. Carpets and furniture are in well condition, but ... The executive floor...

 Report
Helpful?
Thank ROGR813
PR_ManagerHKG, Public Relations Manager at The Excelsior, Hong Kong, responded to this review

Dear ROGR813, We would like to thank you for staying with us and sharing your great experience here. Apart from the rooftop restaurant ToTT’s, we have five other bars and restaurants serving gourmet food from around the world. Maybe you can try others during your next stay at our hotel. If you need any further help, please contact me directly...

Barnsley, United Kingdom
Reviewed 5 days ago NEW

Stayed 4 nights at the Excelsior in Hong Kong and got to say what a fantastic hotel! The location, room, executive lounge and staff were second to none! A special mention to Leo and Michelle in the executive lounge who attended to our every need and made our stay more pleasurable! They are a credit to the hotel! Would definite...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Tracey P
PR_ManagerHKG, Public Relations Manager at The Excelsior, Hong Kong, responded to this review

Dear Tracey P, We would like to thank you for staying with us and we will share with Leo and Michelle on your compliments to them. For sure they will be further motivated to strive for even better service. We are delighted to know that you enjoyed the stay at the hotel. Please contact me anytime at christiand@mohg.com for any...

1,319 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (802)
Viewed
Room/Suite (173)
Viewed
Dining (47)
Viewed
View from Room (117)
Viewed
Hotel & Grounds (74)
Viewed
Bathroom (48)
Viewed
Business Centre/Function Rooms (3)
Viewed
Pool/Beach Area (1)
Viewed
2:49
Videos (1)
Viewed
Other (338)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (485)
Viewed
Amenities (37)
Viewed
Deluxe Harbour View Room (45)
Viewed
Deluxe Suite (58)
Viewed
Executive Suite (84)
Viewed
Dining (121)
Viewed
Superior Room (49)
Viewed
Superior Side Harbour View Room (54)
Viewed
The Hotel (37)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (32)
Viewed
Room/Suite (13)
Viewed
Hotel & Grounds (6)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (6)
Viewed
Other (6)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Hong Kong hotels
Wan Chai / Causeway Bay
The Park Lane Hong Kong, a Pullman Hotel
Wan Chai / Causeway Bay
Regal Hongkong Hotel
Regal Hongkong Hotel
#121 of 719 in Hong Kong
1,227 reviews
Wan Chai / Causeway Bay
Renaissance Hong Kong Harbour View Hotel
Show Prices
Show Prices
Show Prices
Wan Chai / Causeway Bay
Lanson Place Hotel
Lanson Place Hotel
#20 of 719 in Hong Kong
1,374 reviews
Wan Chai / Causeway Bay
Gloucester Hotel
Gloucester Hotel
#71 of 719 in Hong Kong
290 reviews
Quarry Bay
EAST Hong Kong
EAST Hong Kong
#33 of 719 in Hong Kong
1,111 reviews
Show Prices
Show Prices
Show Prices

Staying in Wan Chai / Causeway Bay

Neighbourhood Profile
Wan Chai / Causeway Bay
Wan Chai and Causeway Bay are the retail centres of Hong Kong Island. Filled with shops, malls and restaurants, both areas are bustling with people – tourists and locals alike. Causeway Bay has one of the highest rents on the planet, and is a bit more polished and modern than its Wan Chai counterpart. Beneath the surface there is more than meets the eye – find boutique stores in the above ground floors of buildings and wander into side streets to find interesting restaurants and shops tucked away from the main roads. Wan Chai especially has experienced a modern revival in recent times, with an influx of trendy restaurants and bars around the Star Street area. In addition, both areas contain many of Hong Kong’s iconic tourist attractions worthy of your visit.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
Situated in the heart of Causeway Bay, the shopping centre of Hong Kong Island, The Excelsior, Hong Kong is only a five-minute drive from the city's central business district and 40 minutes by MTR from Hong Kong International Airport. The hotel features five exclusive Executive Floors with a private lounge, a fully equipped business centre, a state-of-the-art Fitness Centre featuring advanced fitness equipment and dedicated spa facilities, as well as extensive meeting and banquet facilities. Every guestroom is equipped with a free smartphone with unlimited Internet access, complimentary local and international calls to five countries. Perfect for business and leisure travellers. ... more   less 

Additional Information about The Excelsior, Hong Kong

Address: No.281 Gloucester Road, Causeway Bay, Hong Kong, China
Region: China > Hong Kong > Wan Chai / Causeway Bay
Price Range: $231 - $430 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Excelsior, Hong Kong 5*
Number of rooms: 884
Reservation Options:
TripAdvisor is proud to partner with Mandarin Oriental, Hotels.com, Booking.com, Orbitz, Expedia, Hotwire, Agoda, Ctrip TA, Priceline, Cancelon, TripOnline SA and HotelQuickly so you can book your The Excelsior, Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Excelsior, Hong Kong Hotel Hong Kong
Mandarin Oriental Hong Kong
Excelsior Hotel Hong Kong
Excelsior Hong Kong
Hotel Style:
#22 Spa Hotel in Hong Kong
#43 Family Hotel in Hong Kong
#53 Business Hotel in Hong Kong
#61 Romantic Hotel in Hong Kong
#72 Luxury Hotel in Hong Kong
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Excelsior, Hong Kong staff and other travellers.
10 questions
Ask a question
Dover, United Kingdom
New York City, New York
Los Angeles
over a year ago
delhi
2 months ago

See all questions (10)

Questions? Get answers from The Excelsior, Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for high floor so that you can have a better view”
RosemaryN670, 23 May 2017 | Read review
“try to get a front side room with nice views over the city”
ROGR813, 20 May 2017 | Read review
“All rooms seemed good, but cant go past a harbour view..”
AnnetteandSammy, 16 May 2017 | Read review
“Best Causeway Bay location”
markhZ64OQ, 8 May 2017 | Read review
“Ask for a room with port (Kowloon) view. You will enjoy watching the scene throughout the day.”
Gopal_Ramanan, 6 May 2017 | Read review
5 of 5
Mandarin Oriental
US$152* /night
View Deal
CancelonUS$171
Hotels.comUS$152
Hotwire.comUS$152
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates