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Island Shangri-La Hong Kong

Ctrip.comUS$307*
View Deal
#11 of 719 Hotels in Hong Kong
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$470*
US$307*
Great Deal
US$360*
US$324*
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Island Shangri-La Hong Kong
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1,967 Reviews from our TripAdvisor Community

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There are newer reviews for Island Shangri-La Hong Kong
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Showing 1,523: English reviews
Shanghai, China
Reviewed 3 weeks ago

What can you write about a perfect stay in Island Shangri-La? Just that this was a perfect stay! From checkin to checkout the staff took care of me in a very personal, warm hearted and friendly way, but not overdoing. Almost like but better than if visiting your own family from abroad. Room was very good, the hotel restaurants like...

Review collected in partnership with shangri-la.com
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Helpful?
Thank Ralf M
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Ralf M, I am absolutely delighted to hear about the wonderful experience on your stay, and am very pleased to hear that we were able to surpass your expectations and had provided you an exceptional stay. It was indeed a pleasure to have you, and we look forward to welcoming you back soon. Best regards, Franz Donhauser General Manager

San Francisco, California
Reviewed 3 weeks ago

The location is very convenient and there is a decent shopping centre under with plenty of prestige brands. The room is clean with well serviced lounge in 56th floor. Also, the dining outlets are providing excellent foods and services. Lobster bar offers various lobster dishes and season food, such as white asparagus now.

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Helpful?
Thank WillYRider
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear WillYRider, It is really delightful to hear about your excellent comments about our Horizon Club Lounge, room, staff service and restaurants. I am also glad to hear that you find our location convenient. Thank you very much for staying with us and we hope to have the opportunity to welcome you back again in the near future. Best regards,...

Auckland
Reviewed 3 weeks ago

Had a four night stay in a Deluxe Peak View room. The Hotel, Grounds, Pool and Room's are all very well appointed, maintained and clean. Stunning Shangri-La at its very best. Though my experience was somewhat mixed thus here is a summary: Pros: Very nice room, L'Occitane amenities, friendly staff, great pool, superb laundry service (personal touch), layout of the...

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Helpful?
1Thank Oharn
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Oharn, Thank you for your feedback. I am delighted to know that you had a great stay with us, and appreciate your compliments about our rooms, pool, location, service and amenities. Regarding your comments on check-in, we will share it with our Front Desk for further reviews and improvement. We are currently working on our renovation plan and will...

Reviewed 3 weeks ago via mobile

Beautiful hotel with impeccable service and perfect location on Hong Kong Island. The luxurious decor, incredible service and feel of this hotel is classy, perfect East-meets-West and nostalgic for the "old Hong-Kong." If you are into minimalist, techy, and five-years-is-too-old-for-a-hotel, then this hotel is not for you. (Although, this hotel offers perfect wi-fi service and a phone charger for any...

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Helpful?
1Thank Alice C
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Alice C, Thank you for sharing your feedback. We do agree that the hotel feels like a sanctuary even more so after a day of exploring Hong Kong. Thank you very much for your kind compliments with our service, hotel room and to our colleagues most especially to Claude from our Concierge team. We look forward to welcoming you...

Kailua, Hawaii
Reviewed 3 weeks ago

The room was large, comfortable and impeccably clean. Conference rooms were well appointed and food was excellent. Our son got sick during our visit, and Bianca at the Concierge Desk got us a doctor's appointment and car to the clinic in a flash, then followed up by sending hot tea with honey to our room. We appreciated her prompt and...

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Helpful?
Thank Lisa B
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Lisa B, Thank you for your wonderful review. We are more than happy to know that our caring service to your son has left such a lasting impression on you. Thank you very much for your kind compliments to Bianca, we’ll definitely share this with the team. We look forward to welcoming you back in the hotel soon. Best...

Sydney, Australia
Reviewed 5 weeks ago

ISL HK is a great place, with caring and compassionate staff who gave our family extraordinary services from front desk to room in beyond our expectation. We would like to come back to ISLHK any time again.

Review collected in partnership with shangri-la.com
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Helpful?
1Thank unis20172017
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear unis20172017, Thank you for your great review. We are very glad to hear about your fabulous stay experience, thank you very much for staying with us and look forward to welcoming you back soon. Best regards, Franz Donhauser General Manager

Shanghai, China
Reviewed 5 weeks ago via mobile

With beautiful staggering views, top quality facilities this place would be hard to beat. The care and attention of the staff to their service standards is very apparent. When you call with any request a concern they take it seriously call you back check up on you and make sure it was resolved. I had an issue with some sediment...

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Helpful?
Thank eyecoin
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear eyecoin, Thank you for sharing your feedback with us. I am very pleased to hear that we were able to surpass your expectations and our staff was able to make your stay more delightful. It was indeed a pleasure to have you, and we look forward to welcoming you back soon. Best regards, Franz Donhauser General Manager

Perth
Reviewed 19 April 2017

The Shangri-La HK Island is a beautiful and charming hotel, with truly amazing views. The Horizon Club Rooms and Facilities are typical of the Shangri-La but combined with some of the most amazing views of Hong Kong, they were superb. The breakfast at the Petrus Restaurant was included in the Horizon Club and was no less than perfect. The gym...

Review collected in partnership with shangri-la.com
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Helpful?
Thank PerthAussieFamily
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear PerthAussieFamily, I am absolutely delighted to hear your pleasant stay experience. It is good to know that you had enjoyed our spacious room, views, breakfast at Restaurant Petrus, Horizon Club Lounge and service. We look forward to welcoming you back soon! Best regards, Franz Donhauser General Manager

Sarasota, Florida
Reviewed 19 April 2017

This hotel was incredible. A beautiful location and everything you would expect in a luxury hotel. The staff was highly efficient and the restaurants offered you various types of dining. We loved the Japanese Restaurant and compliment Terence, the Assistant Manager on his attentiveness. Also Chloe, the Concierge, was exceptional. We could not fault this hotel. Also loved that it...

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Helpful?
1Thank cmb544
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear cmb544, Thank you for taking your valuable time to post your review. I am very delighted to know that you had a wonderful stay with us, and appreciate your compliments about our location, staff and Nadaman. I am sure that Terence and Chloe will be very glad to see your compliments. Thank you very much for staying with us...

London
Reviewed 17 April 2017

Simply perfection - I want to fault something, but I can't. It's impossible. I arrived at the Shangri-La after a very long flight and after a rapid check-in, I was in my room. I was greeted with one of the most beautiful views of the peak during sunset and a delightful jasmine & silver needle tea. Suddenly jet lag is...

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Helpful?
2Thank travel_bee_25
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear travel_bee_25, We are absolutely delighted to hear about the wonderful experience and thank you so much for your tremendous support. I am very pleased to hear that we were able to surpass your expectations and had provided you an exceptional stay. It was indeed a pleasure to have you, and we look forward to welcoming you back soon. Best...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Island Shangri-La Hong Kong is a welcoming luxury hotel in the heart of the city. It soars 56 floors above Hong Kong's most prestigious shopping, cultural and business addresses, with memorable views of the Peak and Victoria Harbour. ... more   less 

Additional Information about Island Shangri-La Hong Kong

Address: Supreme Court Road, Hong Kong, China
Region: China > Hong Kong
Price Range: $443 - $758 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Island Shangri-La Hong Kong 5*
Number of rooms: 565
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Shangri-La Hotels and Resorts, Orbitz, Booking.com, Ctrip TA, Travelocity, Agoda, Hotwire, Cheap Tickets, Cancelon, Priceline, getaroom.com, TripOnline SA, HotelQuickly and HRS so you can book your Island Shangri-La Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Island Shangri La Hotel
Hotel Island Shangri La
Shangri La Hotel Hong Kong
Island Shangri-La Hong Kong
Hotel Style:
#6 Family Hotel in Hong Kong
#7 Romantic Hotel in Hong Kong
#8 Spa Hotel in Hong Kong
#11 Luxury Hotel in Hong Kong
#11 Business Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Island Shangri-La Hong Kong staff and other travellers.
7 questions
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Questions? Get answers from Island Shangri-La Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose the rooms with a port view”
Claudio1240, 21 May 2017 | Read review
“Harbour view rooms.”
  • Harbour View room.
  • Harbour View room.
  • Nice bathroom.
  • Nice bathroom.
  • Full-sized writing table.
JeffLeong, 5 May 2017 | Read review
“A high room will give you an amazing view of the city”
cmb544, 19 Apr 2017 | Read review
“Ask for a view of the peak!”
travel_bee_25, 17 Apr 2017 | Read review
“We stayed in a Harbor View Suite on the 51st floor, which had terrific harbor views as advertised.”
Y4435SAscottf, 14 Apr 2017 | Read review
5 of 5
Ctrip.com
US$307* /night
View Deal
Hotels.comUS$360
Shangri-La.comUS$324
getaroom.comUS$470
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Prices are for 1 room, 2 adults
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