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Island Shangri-La Hong Kong

2,144 reviews
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Traveller (1087)
Room & Suite (728)
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Overview
  • Excellent79%
  • Very good16%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“pacific place”(153 reviews)
“horizon club”(118 reviews)
“summer palace”(59 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5.0 Star Hotel
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Offers from Island Shangri-La Hong Kong
Special Offer: Free Upgrade
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Name/address in local language
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Rooms
Jan 29Jan 30
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,144)Write a Review
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631 - 635 of 1,664 reviews
Reviewed 4 June 2015 via mobile

It was our 4th anniversary and we decided to celebrate it in Island Shangrila. We didnt have any plans and itinerary on how are we going to spend our anniversary in HK. but the staffs here made our celebration Magical and very memorable. Here are...More

Thank sam9102
Response from IslandShangri-La, General Manager at Island Shangri-La Hong KongResponded 4 June 2015

Dear sam9102, First of all, I would like to thank you for choosing our hotel to celebrate your 4th Anniversary. It is truly motivating to hear about your excellent comments on our colleagues. I am glad to hear that Joan, Duty Manager, Bernadette and Miwako...More

Reviewed 3 June 2015

We had celebrated our 4th anniversary as a couple with my girlfriend here in the hotel. I can say that everything was magical. Starting off with the bookings and rreservation, they take note of our preferences for the room set up, type of bed and...More

Review collected in partnership with shangri-la.com
Thank sam0291
Reviewed 1 June 2015 via mobile

I stayed here for 2 nights. Pros: *Less expensive than the newer hotels (e.g. Four Seasons) but still has a luxurious grandeur. *Conveniently located at Pacific Place, an upscale retail complex in Central. *Great service and attitude. They aim to please. Cons: *A but dated...More

Thank Al C
Response from IslandShangri-La, General Manager at Island Shangri-La Hong KongResponded 3 June 2015

Dear AI C, Thank you for sharing your experience with us. We are delighted to know that our colleagues have made an impression on you and you find our location convenient. We apologise for the inconvenience caused with the initial room assigned to you and...More

Reviewed 1 June 2015

The Island Shangri La in Hong Kong is a truly first class hotel in a wonderful part of the world. The rooms are beautiful and absolutely spotless with everything you need for a relaxing stay. The staff were amazing - all that I met seemed...More

Thank redped14
Response from IslandShangri-La, General Manager at Island Shangri-La Hong KongResponded 3 June 2015

Dear redped14, It is truly motivating to hear about your excellent comments about our room and colleagues. Thank you very much for staying with us and we hope to have the opportunity to welcome you back again in the near future. Best regards, Franz Donhauser...More

Reviewed 31 May 2015 via mobile

The room had a traditional twist to it. The hotel stay was overall good , bed very comfortable and a wonderful welcoming chinese tea and a dish of assorted fruits awaited me in the room. Hotel is conveniently located to a shopping mall. Good for...More

1  Thank NJulaihi
Response from IslandShangri-La, General Manager at Island Shangri-La Hong KongResponded 3 June 2015

Dear NJulaihi, Thank you for your wonderful comments. We are pleased to know that you had a delightful stay and that you enjoyed the amenities we had prepared in your room. It will be our pleasure to delight you again on your next visit. Best...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$348 - US$564 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Hong Kong
#7 Romantic Hotel in Hong Kong
#9 Spa Hotel in Hong Kong
#11 Business Hotel in Hong Kong
#11 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$348 - US$564 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Hong Kong
#7 Romantic Hotel in Hong Kong
#9 Spa Hotel in Hong Kong
#11 Business Hotel in Hong Kong
#11 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (1087)
Room & Suite (728)
Dining (175)
Pool & Beach (50)
Hotel & Grounds (676)
Bathroom (73)
Business Centre & Event Rooms (6)
Questions & Answers
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Kat E
20 September 2017|
AnswerShow all 5 answers
Response from mjorders | Reviewed this property |
I believe if you are a guest at Island Shangri-La, a wheelchair can be requested. Best to check with the Guest Relations manager. They will be able to inform you if the hotel can provide one.
1
Vote
Lara K
29 August 2017|
Answer
Response from IslandShangri-La | Property representative |
Hi Lara, thank you for your enquiry. You may check out our website under Health Club and Spa for the list of our treatments. Sorry, but I could not include a website link on this answer. Hope that helps!
0
Votes
r_yeu
19 July 2017|
AnswerShow all 9 answers
Response from keving19582017 | Reviewed this property |
Hi Yes we found it really worthwhile, the view was amazing. Really enjoyed the Horizon club, as you can graze all day and the had some great cocktails at night. The minibar comes complete with alcoholic drinks and the... More
2
Votes
Room Tips
"Harbour View Room on the Horizon Club Floor."
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"Avoid rooms on the same floor as the library. The hotel host private events so it can get a bit noisy."
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"The views from the deluxe harbour view rooms are fantastic"
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"Harbour view, check out the air conditioning, level to access Horizons"
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