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Island Shangri-La Hong Kong

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#11 of 716 Hotels in Hong Kong
Certificate of Excellence
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1 room 2 adults 0 children
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Island Shangri-La Hong Kong
Island Shangri-La Hong Kong
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1,948 Reviews from our TripAdvisor Community

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There are newer reviews for Island Shangri-La Hong Kong
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Showing 1,508: English reviews
San Antonio, Texas
Reviewed 1 August 2014

A large hotel that is part of the skyline of Hong Kong Island. We upgraded to a harbor view and the Horizon Club--both of which I would recommend. A very nice breakfast and happy hour are included w the Horizon Club, as well as dedicated concierge support to find and reserve restaurants, etc. Chris, a customer service leader in the...

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Helpful?
Thank travelinjep
ISLHK, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Travelinjep, Thank you for sharing your experience in our hotel. I trust that Chris will be glad to see your compliments. It is indeed our pleasure to take care of you and we look forward to welcoming you back to our hotel soon. Thank you and best regards, Franz Donhauser General Manager

New York City, New York
Reviewed 31 July 2014

Although it needs bit of updating, I thought the hotel was great. The service at all levels ranging from the thoroughness of the concierge to the timeliness of the hotel driver was excellent. I was very pleasantly surprised to experience this type of consistent and uniform service in a large hotel. Location and hotel amenities are fine and consistent with...

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Thank jb871911
Southport, United Kingdom
Reviewed 30 July 2014

I love this hotel, the staff are fantastic, the rooms are divine & its great for the shopping mall. You would struggle to find a better hotel in HK Island. The rooms are always spacious, clean & you can purchase the items in your room. It has all the mod cons & nothing is too much trouble for any of...

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2Thank Dee123359
Boston, Massachusetts
Reviewed 29 July 2014

unbelievable staff! the place is amazing! very friendly and attentive. the welcome service in the room was warm : fruits, tea , chocolate. the Hong Kong park just out side. a green corner. the mtr train station is under the hotel and it makes things go faster and easier.

Review collected in partnership with shangri-la.com
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Thank Karen W
Reviewed 29 July 2014

We were put up for a night here by air New Zealand as the aircraft had issues. Staff were really welcoming and efficient which was nice after a long day of waiting and uncertainty at the airport. Room was large and comfortable if a bit chintzy for my liking. Breakfast is amazing! Chinese, Indian and Western food! Yum!

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Thank Jarr_mich
Austin, Texas
Reviewed 28 July 2014

Stayed at this hotel for one night, and it was excellent! While one of the more expensive properties in the city, it is also one of the very best. Plush rooms, wonderful amenities and a great staff contribute to a superb stay.

Review collected in partnership with shangri-la.com
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Thank Gary S
Melbourne, Australia
Reviewed 28 July 2014

I enjoyed 10 days at this lovely hotel. The staff are outstanding. The Hotel is fabulous with all the amenities you could wish for. The Restaurants are excellent and the Pool area fabulous. You are close to Shops and all Entertainment.

Review collected in partnership with shangri-la.com
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Thank Robyn V
Hong Kong, China
Reviewed 27 July 2014

The Shangri-La Hotel is surely one of the best in Hong Kong. It is a bit old fashioned regarding the interior ( not very modern) but the service is also old fashioned, meaning they make an effort to make you feel comfortable and welcome and not being arrogant and cold. We come here often to eat in the NADAMAN (jap.)...

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Thank nota1timetraveller
Hong Kong, China
Reviewed 26 July 2014

I can't recommend this hotel highly enough. The location is brilliant and nothing is too much trouble for the ever attentive staff. Book a Horizon Club room for access to the luxurious Horizon Club which has truly amazing views. Food and Beverage operation is great and housekeeping is absolutely top notch. Great all round hotel and a fantastic offering from...

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1Thank Sebastian S
Peacehaven, United Kingdom
Reviewed 24 July 2014

We stayed at this amazing hotel for two nights in April 2014. The customer service is excellent, we booked the hotel car to collect us as we had never been to Hong Kong before. The driver was great, we were met inside the airport. At the hotel we were met at the door. The room was stunning with amazing views....

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1Thank will2804

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Island Shangri-La Hong Kong is a welcoming luxury hotel in the heart of the city. It soars 56 floors above Hong Kong's most prestigious shopping, cultural and business addresses, with memorable views of the Peak and Victoria Harbour. ... more   less 

Additional Information about Island Shangri-La Hong Kong

Address: Supreme Court Road, Hong Kong, China
Region: China > Hong Kong
Price Range: $475 - $730 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Island Shangri-La Hong Kong 5*
Number of rooms: 565
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Shangri-La Hotels and Resorts, Expedia, Hotwire, Orbitz, Cheap Tickets, Ctrip TA, Agoda, Travelocity, Priceline, TripOnline SA, Cancelon, getaroom.com, Jetsetter and HotelQuickly so you can book your Island Shangri-La Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Island Shangri La Hotel
Hotel Island Shangri La
Shangri La Hotel Hong Kong
Island Shangri-La Hong Kong
Hotel Style:
#6 Family Hotel in Hong Kong
#7 Romantic Hotel in Hong Kong
#8 Spa Hotel in Hong Kong
#11 Business Hotel in Hong Kong
#11 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Island Shangri-La Hong Kong staff and other travellers.
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Questions? Get answers from Island Shangri-La Hong Kong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A high room will give you an amazing view of the city”
cmb544, 19 Apr 2017 | Read review
“Ask for a view of the peak!”
travel_bee_25, 17 Apr 2017 | Read review
“We stayed in a Harbor View Suite on the 51st floor, which had terrific harbor views as advertised.”
Y4435SAscottf, 14 Apr 2017 | Read review
“All the rooms are of excellent standard but depends on what kind of view you want.”
pauobr, 27 Mar 2017 | Read review
“City view or harbor view”
Saviotung, 25 Mar 2017 | Read review
5 of 5