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    Island Shangri-La Hong Kong

    Supreme Court Road, Hong Kong, China
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    Traveller (1018)
    Room & Suite (716)
    Storyboard
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    Overview
    • Excellent79%
    • Very good16%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “pacific place” (146 reviews)
    “horizon club” (114 reviews)
    “summer palace” (57 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Babysitting
    5.0 Star Hotel
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    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,015)
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    There are newer reviews for Island Shangri-La Hong Kong
    See the most recent reviews

    721 - 725 of 1,560 reviews

    Reviewed 26 September 2014

    Horizon club breakfast - Zero service. Even after 10am when there was no so many guests, i had to raise my hand for attention to have (1) my coffee refill, (2) order menu, (3) place order (4) to clear my empty plate and (5) my...More

    Review collected in partnership with shangri-la.com
    1  Thank Go4Goal
    Response from IslandShangri-La, General Manager at Island Shangri-La Hong KongResponded 6 October 2014

    Dear Go4Goal, Thank you for taking your valuable time to post your review on Tripadvisor. Please kindly accept our sincere apologies for the disappointing experience you had during your recent stay. Rest assured that I have immediately relayed the matter to the Department Heads concerned,...More

    Reviewed 17 September 2014

    Perfectly trained personnel for customer satisfaction, beautiful clean and well organized rooms. Excellent services and high food quality. All the personnel make you feel at home and always well received

    Review collected in partnership with shangri-la.com
    Thank Fulvio M
    Reviewed 17 September 2014 via mobile

    Location is good for me coz of the hong kong park just a stone throw away runners heaven try to run around the park and start to run outside and get lost wheww love it the hotel staff are very professional friendly good place for...More

    Thank Reysia
    Reviewed 16 September 2014

    very exellent service, attentive staff with nice habour view. good faciilities. Location is right on the shopping mall, plenty of restaurant and shops, not too far from city night life and main shopping streets.

    Review collected in partnership with shangri-la.com
    Thank Aksarinth K
    Reviewed 16 September 2014

    but besides there really many positive things I have mentionned in my past reviews , I still cannot understand why this happens. I mean this was my 11th stay here for a couple of days/nights in june. I am on business and my highest peference...More

    5  Thank topofthetop
    Response from IslandShangri-La, General Manager at Island Shangri-La Hong KongResponded 18 September 2014

    Dear topofthetop, Thank you for taking your valuable time to post your review on Tripadvisor. Please kindly accept our sincere apologies for the disappointing experience you had during your recent stay. Rest assured that I have immediately relayed the matter to the Department Heads concerned,...More

    Mandarin Oriental, Hong Kong
    2,765 reviews
    #6 of 718 hotels in Hong Kong
     
    Kowloon Shangri-La Hong Kong
    3,530 reviews
    #12 of 718 hotels in Hong Kong
     
    The Upper House
    2,192 reviews
    #1 of 718 hotels in Hong Kong
     
    Hotel ICON
    5,737 reviews
    #5 of 718 hotels in Hong Kong
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$247 - US$827 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Family Hotel in Hong Kong
    • #7 Romantic Hotel in Hong Kong
    • #10 Spa Hotel in Hong Kong
    • #11 Business Hotel in Hong Kong
    • #13 Luxury Hotel in Hong Kong
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 565
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Shangri-La Hotels and Resorts, Agoda, Expedia, Cheap Tickets, Hotels.com, Priceline, Travelocity, TripOnline SA, Hotwire, Cancelon, getaroom.com and HotelQuickly so you can book your Island Shangri-La Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Hong Kong
    • Also Known As
    • Island Shangri La Hotel ,
    • Hotel Island Shangri La ,
    • Shangri La Hotel Hong Kong ,
    • Island Shangri-La Hong Kong
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    Traveller (1018)
    Room & Suite (716)
    Dining (172)
    Pool & Beach (49)
    Hotel & Grounds (624)
    Bathroom (73)
    Business Centre & Event Rooms (5)
    Nearby
    Sponsored by:
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    Nearby Restaurants
    Lobster Bar and Grill
    218 reviews
    .07 km away
    Flint Grill & Bar
    213 reviews
    .13 km away
    Petrus
    249 reviews
    .04 km away
    Fish Bar
    175 reviews
    .14 km away
    Nearby Attractions
    Hong Kong Park
    2,547 reviews
    .31 km away
    Peak Tram
    6,730 reviews
    .53 km away
    Cheung Chau Island
    1,209 reviews
    .35 km away
    Edward Youde Aviary
    110 reviews
    .42 km away
    Ask a question
    Questions & Answers
    r_yeu
    19 July 2017|
    AnswerShow all 5 answers
    Response from Saviotung | Reviewed this property |
    Sorry that I don't know the answer. I doubt you get those 2 benefits. They were never offered to me. The Horizon Lounge is excellent with free coffee and drinks all day. The Happy Hours snacks are enough for dinner. I enjoy... More
    2
    Votes
    vlpearson123
    30 March 2016|
    AnswerShow all 6 answers
    Response from David M | Reviewed this property |
    No dress code Smart casual is the usual thing in Asia In restaurants and lobby no shorts no thongs trousers and shoes is normal Some restaurants insist on jackets as well but is not the norm
    0
    Votes
    JLESBIREL
    15 May 2015|
    Answer
    Response from IslandShangri-La | Property representative |
    Hi JLESBIREL, thank you for your enquiry. The hotel has designated smoking areas including the terrace area outside Lobster Bar and Grill on level 6 and the Roof Garden which is accessible if you are a Horizon Club... More
    0
    Votes
    Room Tips
    "Horizon Level, But make sure they tell you what that includes."
    Read review
    "There are really two options for rooms - Peak or Sea facing. Either is lovely but you should decide before..."
    Read review
    "We were at the higher floor facing the peak .. It was nice .. Not sure how the harbour rooms look like"
    Read review
    "If you can get a view of the harbour and you have the money to spend its a great view of the city."
    Read review
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