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Kowloon Shangri-La Hong Kong

Shangri-La.comUS$257*
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#14 of 718 Hotels in Hong Kong
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Kowloon Shangri-La Hong Kong
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3,395 Reviews from our TripAdvisor Community

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Showing 2,606: English reviews
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Johannesburg, South Africa
Reviewed yesterday NEW

From being collected from the airport in a very comfortable car to being ushered right to the Hong Kong Airways counter by the hotel representative on the Airport when we were to check in for an onward flight, the staff of the Shangri-La Kowloon made the experience so pleasant that just thinking back brings a smile to my face. Entering...

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Helpful?
Thank wwandrag
chicago
Reviewed yesterday NEW

Picked hotel partly for its reviews but also for location, which is excellent, and right across from the Big Bus (HoHo). Also hotel provided free shuttle to and from the pier to cross the harbor. Wonderful staff - especially Venus, Miyako and Simon who were so helpful, but all staff is. Great room (927) which we were upgraded to- excellent...

Review collected in partnership with shangri-la.com
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Helpful?
Thank helenwChicago
UK
Reviewed yesterday NEW

Stayed for our honeymoon and were wowed by the exceptional service, from stepping out of the taxi to checking out, the service was first class. Harbour view room was beautiful and we could have spent all day watching the world go by in the floor to ceiling windows. Thanks to Kenneth and Micheal on the front desk, Billy in the...

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Helpful?
Thank BLlimited
Hsinchu, Taiwan
Reviewed 2 days ago NEW

Don't know where to start. Everything was just perfect. From the cocktails in the Horizon Club Lounge to the complimentary coffee with my wake-up call. Our room on the Horizon Club Floor was amazing and so was the bathroom. My wife and I would definitely go back to the Kowloon Shangri la. The staff goes out of their way to...

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Helpful?
Thank lvanniek
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear lvanniek, thank you indeed for sharing such a wonderful review. We are more than pleased to know that your considered your stay with us perfect and you have taken good advantage of the exclusive Horizon Club benefits. It gave us great pleasure in taking care of you, and we all look forward to delighting you again next time. Best...

Valencian Country, Spain
Reviewed 2 days ago NEW

Our room was excellent with harbour view, everything you needed from tooth brush to hair comb was provided, staff could not be more helpful, first class hotel. The position of the hotel was good, not to far away from shops, Resturants, and ferry. We stayed there for three nights, Kowloon is not as manic as Hong Kong side would recommend...

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Helpful?
Thank sueutting
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear sueutting, thank you for choosing to celebrate your honeymoon at Kowloon Shangri-La. We are more than pleased to know that you had a memorable time with us and you enjoyed great convenience and comfort throughout your stay. We are already counting down to your next happy return visit – what about a fun shopping trip using our exclusive privileges...

Seattle, Washington
Reviewed 2 days ago NEW

I have traveled quite a bit (I work in the industry) and have never experienced such exceptional service as I did with the Shangri La Kowloon. I opted to take the car service to and from the airport which was well worth the cost. They even walked me to immigration on my way home! I booked a Horizon room that...

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Helpful?
Thank Sea527
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Sea527, we are thrilled to know that our caring service has left such a lasting impression on you! Thank you for all your kind words – it gave us much pleasure to read that you were well taken care of from the moment you arrived in style with our limousine service and throughout your stay with us. You are...

Reviewed 3 days ago NEWvia mobile

The location it is tricky if you are the most part in mainland Hk because from the trafic it is difficult to get a taxi for the other side of city! Think carefully where you going to spend most of time in the city The hotel is not according Shangri-La standards! It had become old fashion and without much personality!...

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Helpful?
Thank fab R
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear fab R, we are most concerned to hear that you did not enjoy a most pleasant stay with us and that you did not experience the warm and caring service that we are known for. Thank you for taking the time to share with us your observations and feedback, which we will certainly review and we will spare no...

Reviewed 3 days ago NEW

The Kowloon Shangri-La remains one of my favorite hotels in the World but something has changed from my previous visits. I'm not sure what it is, maybe local managers are being squeezed to generate extra revenue... Location is still great, close to TST MTR, good walks along to Hung Hom, service still very good, especially housekeeping. This trip was my...

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Helpful?
Thank Anthony H
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Anthony H, thank you for your unfailing support and for considering us among your favourites. Your compliments and constructive feedback are much appreciated and are the best motivation to all of us. Please rest assured that we have instantly shared your observations with the relevant department heads, who will review your comments in details and work tirelessly towards service...

Durban
Reviewed 3 days ago NEW

This is a special hotel. Our room faced the harbour which made it outstanding. The design and finishes are special too. The bathroom is finished with white marble and the shower is big. I enjoyed the special touches of fresh fruit and small thoughtful conveniences like international adaptors. The service from the staff has been been outstanding.

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Helpful?
Thank Markie-Post
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Markie-Post, we are more than happy to know that you rated us so highly and you enjoyed the deluxe comfort along with the million-dollar Victoria Harbour view, all in the comfort of your guest room. We all cannot wait to welcome you back in town soon. Best regards, Ulf Bremer, General Manager

Reviewed 4 days ago NEWvia mobile

On the first day we arrived the hotel, We felt like home away from home. We have a warmest welcome from Michael (Horizon club Manager) and all staff at the lounge, Everything in the hotel was very perfect than expectation. All service and all people were excellent and most friendly especially Adison at bell man counter. He always gave us...

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Helpful?
Thank Puen P
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Puen P, we always strive to make our guests feel just like home at Kowloon Shangri-La with our genuine service, and we are very pleased to know that Michael, Adison along with other service team members have done exactly that. Thank you for sharing your pleasant experience and such nice compliments. Kob-Khun Ka, and we all cannot wait to...

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07/05/2017 08/05/2017
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Staying in Tsim Sha Tsui

Neighbourhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Located along the legendary Victoria Harbour, the award-winning Kowloon Shangri-La boasts 688 spacious and elegant guestrooms with modern conveniences and luxurious comfort. Five acclaimed food and beverage outlets, including a Michelin-starred Chinese restaurant, together with a sophisticated lounge and a chic bar, offer a range of exquisite cuisines. The Mass Transit Railway is just right next door, and the Airport Express stations and Star Ferry are only minutes away from the hotel, enhancing its already prime location as the hub of business, shopping and entertainment. ... more   less 

Additional Information about Kowloon Shangri-La Hong Kong

Address: 64 Mody Road | Tsim Sha Tsui East, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Price Range: $288 - $592 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kowloon Shangri-La Hong Kong 5*
Number of rooms: 688
Reservation Options:
TripAdvisor is proud to partner with Shangri-La Hotels and Resorts, Booking.com, Expedia, Orbitz, Hotels.com, Ctrip TA, Agoda, Travelocity, Priceline, Hotwire, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Kowloon Shangri-La Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Kowloon Shangri-La Hotel Hong Kong
Shangri La Hong Kong
Shangri La Hotel Hong Kong
Kowloon Shangri-La Hong Kong
Hotel Style:
#8 Romantic Hotel in Hong Kong
#9 Family Hotel in Hong Kong
#10 Spa Hotel in Hong Kong
#13 Business Hotel in Hong Kong
#14 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Kowloon Shangri-La Hong Kong staff and other travellers.
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Questions? Get answers from Kowloon Shangri-La Hong Kong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Harbour view rooms.”
wwandrag, 27 Apr 2017 | Read review
“Invest in the harbour view room if you can”
BLlimited, 27 Apr 2017 | Read review
“Harbour view worth it in my opinion”
983anthonyh, 25 Apr 2017 | Read review
“Ask for a view of the harbour.”
Markie-Post, 25 Apr 2017 | Read review
“Upgrade to a harbour view”
Gazza24, 23 Apr 2017 | Read review
5 of 5
Shangri-La.com
US$257* /night
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TripAdvisorUS$257
AMOMAUS$273
Booking.comUS$257
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Prices are for 1 room, 2 adults
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