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Kowloon Shangri-La Hong Kong

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#14 of 712 Hotels in Hong Kong
Certificate of Excellence
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Kowloon Shangri-La Hong Kong
Kowloon Shangri-La Hong Kong
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3,311 Reviews from our TripAdvisor Community

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Showing 2,545: English reviews
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S.wales
Reviewed yesterday NEW

Spent three nights here in early March. On arrival had upgrade to harbour club room with view overlooking harbour ( didn't have harbour club perks but that would be pushing it) absolutely amazing views especially at night with the little duckling boats going up and down. I think the wife would have been happy to stay in the room which...

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Helpful?
Thank travellerswales
Philadelphia, Pennsylvania
Reviewed 5 days ago NEWvia mobile

High end luxury hotel overlooking harbor. Excellent service and amenities. Plenty of on-site food options for kids and those traveling on business or as a couple. Walking distance to great shopping and food. East access to public transportation? Great location for special events like weddings and business meetings.

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Helpful?
Thank F3549TKmichaeld
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear F3549TKmichaeld, it certainly sounds like you had a wonderful stay with us, enjoying the breathtaking Victoria Harbour view and our genuine service. You are absolutely right - the Mass Transit Railway as well as many restaurants and shops are within the hotel’s close proximity. Thank you for your encouraging review. We look forward to welcoming you back soonest. Best,...

Singapore, Singapore
Reviewed 5 days ago NEW

Attentive and engaging Staffs had enlighted my stay and I really feel warm and welcoming atmosphere as it is my home☺. The staffs is polite and friendly. Our stay with Shangri-la Kowloon is really awesome. Hope to come back again if i will be coming to HK again.

Review collected in partnership with shangri-la.com
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Helpful?
Thank KAHIN1983
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear KAHIN1983, we are thrilled to know that you enjoyed warm hospitality since the moment you arrived. It was definitely our pleasure to have you here. We look forward to welcoming you back in town, and to your “home away from home”. Best regards, Ulf Bremer, General Manager

Singapore, Singapore
Reviewed 5 days ago NEW

Staff make the difference! This hotel, much like many Shangri La properties great service, super breakfast with too much choice including ice cream for the children and staff who really care by giving you tips and showing a genuine interest in the welfare of their guests! I would wholeheartedly recommend this and other Shangri La properties!

Review collected in partnership with shangri-la.com
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Helpful?
Thank Sakhalin
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Sakhalin, your compliments mean a lot to us. We strive tirelessly to create the most pleasant stay for all our guests, thus we are most pleased to know that our caring service made a difference to your recent time with us. Thank you for your kind words and recommendation. We cannot wait to welcome you back to our world...

Shah Alam, Selangor
Reviewed 6 days ago NEW

Had to attend a conference here in February 2017 and was not sure of the standard of other nearby hotels (since this one had good reviews). Seemed alright on arrival and the buffet breakfast was excellent. I was however woken up by itchiness around my ankles (which persisted for 2 weeks even with medication.). I wrote to the Hotel regarding...

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Helpful?
Thank AFAShahAlam
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear AFAShahAlam, we appreciate your compliments – however we are most concerned to learn about your impression on your guest room once again. Your comments, that were shared by you after your departure in our online survey, were immediately investigated and as explained already by our Resident Manager in his written response, we are working in close partnership with one...

Reviewed 1 week ago

Luxurious robes and nice slippers, wonderful room with great customer service, great location and good facilities. My wife was very happy I had booked this hotel for 3 nights in Hong Kong and thought it was the best part of our stay there.

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Helpful?
Thank Richard M
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Richard M, we are thrilled to be part of your fondest memories in Hong Kong! Thank you for sharing your nice experience with us, and we certainly look forward to welcoming you back in town real soon. Yours, Ulf Bremer, General Manager

Cardiff
Reviewed 1 week ago

We stayed in the Horizon club rooms on the 21st floor. We were met at the front door on arrival and greeted by name, we were whisked up to the 20th floor and checked in in no time at all. Our luggage was delivered by 2 very amusing bell boys, extremely pleasant and helpful. The Staff of this hotel are...

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Helpful?
Thank Cariadbri
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Cariadbri, thank you for sharing your fantastic experience at our Horizon Club. We are more than pleased to know that you have thoroughly enjoyed the exclusive club benefits throughout your stay. We are also glad to have impressed you with our warm hospitality. We are already counting down to your next happy return visit in the nearest future. Yours,...

Reviewed 1 week ago via mobile

We loved this hotel. The service was exceptional with lovely, friendly staff. Furnishings were beautiful and the restaurants were lovely. We didn't eat there though as it was very pricy. Also thought the pool was a bit average but the rest was 5 star.

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1Thank Chantal H
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Chantal H, it is always encouraging to know that our caring service has made a lasting impression. Thank you for your kind words and we cannot wait to welcome you back on another wonderful trip. Yours truly, Ulf Bremer, General Manager

Canberra, Australia
Reviewed 1 week ago

From the time we arrived at the hotel to the time we stepped out of the hotel's limo at the airport we only experienced exceptional service. All of the staff we came into contact with were polite, courteous, helpful and attentive; from the guys who opened the hotel's entry doors, the maid, the bellhop (Tommy, you were wonderful), the foyer...

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Helpful?
Thank Mark&Rosa
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Mark&Rosa, thank you for sharing such a wonderful review on Kowloon Shangri-La. Your kind compliments have just made our day! We are thrilled to know that you felt special and well taken care of from the moment you arrived in style and throughout your ten-night stay with us. We have passed your nice comments to Herrick and Lucy, who,...

Mumbai
Reviewed 1 week ago

I had an opportunity to be in this Hotel for 3 days for attending business conference and was impressed with their hospitality. The rooms were spacious, and location is excellent just next to MTR station. It has lot streets to go around in the night and enjoy. THe food is good and they do take good care of vegetarians as...

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Helpful?
Thank Ketan27
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Ketan27, your kind compliments are the greatest motivation to us all! We are glad to hear that you have enjoyed deluxe comfort and convenience throughout your stay along with our vibrant neighbourhood. We cannot wait to welcome you back for another delightful stay soon. Yours, Ulf Bremer, General Manager

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Staying in Tsim Sha Tsui

Neighbourhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Located along the legendary Victoria Harbour, the award-winning Kowloon Shangri-La boasts 688 spacious and elegant guestrooms with modern conveniences and luxurious comfort. Five acclaimed food and beverage outlets, including a Michelin-starred Chinese restaurant, together with a sophisticated lounge and a chic bar, offer a range of exquisite cuisines. The Mass Transit Railway is just right next door, and the Airport Express stations and Star Ferry are only minutes away from the hotel, enhancing its already prime location as the hub of business, shopping and entertainment. ... more   less 

Additional Information about Kowloon Shangri-La Hong Kong

Address: 64 Mody Road | Tsim Sha Tsui East, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Price Range: $272 - $535 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kowloon Shangri-La Hong Kong 5*
Number of rooms: 688
Reservation Options:
TripAdvisor is proud to partner with Expedia, Shangri-La Hotels and Resorts, Booking.com, Ctrip TA, Agoda, Priceline and Jetsetter so you can book your Kowloon Shangri-La Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Kowloon Shangri-La Hotel Hong Kong
Shangri La Hong Kong
Shangri La Hotel Hong Kong
Kowloon Shangri-La Hong Kong
Hotel Style:
#8 Romantic Hotel in Hong Kong
#9 Family Hotel in Hong Kong
#10 Spa Hotel in Hong Kong
#13 Business Hotel in Hong Kong
#14 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Kowloon Shangri-La Hong Kong staff and other travellers.
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Questions? Get answers from Kowloon Shangri-La Hong Kong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Obviously harbour view but unless lucky will have to pay”
 of 5 bubbles travellerswales, 22 Mar 2017 | Read review
“check the bedsheet for mites!”
 of 5 bubbles AFAShahAlam, 17 Mar 2017 | Read review
“River front rooms”
 of 5 bubbles Cariadbri, 15 Mar 2017 | Read review
“harbor view rooms are worth the price.”
 of 5 bubbles dwaini2013, 12 Mar 2017 | Read review
“Best are the sea view apartments”
 of 5 bubbles johnnyy747, 7 Mar 2017 | Read review
5 of 5