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Regal Oriental Hotel

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Regal Oriental Hotel
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753 Reviews from our TripAdvisor Community

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Showing 629: English reviews
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Reviewed 1 week ago via mobile

I booked my stay at the Regal Oriental hotel on the 24th Jan 2017 through Booking.com. I chose this offer because It was advertised pay the Regal Oriental hotel directly upon arival. I also contacted the hotel on the same day and was advised that there may be a small holding deposit, of which I was ok with. I received...

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Helpful?
Thank Manny M
Quality_Care_Team, General Manager at Regal Oriental Hotel, responded to this review

Dear Manny M, I regret to read that you only expressed your disappointing experience and I shall clarify your descriptions about us throughout this platform. Please understand that the room you booked was non-refundable while “pay at the property” was another option and did not apply to the existing reservation. This was clearly mentioned in the travel agent’s website. Having...

Hong Kong, China
Reviewed 1 week ago

My room is out of date, old. My beds are only made of up of stained duvet and have no duvet covers. The shower door is dirty. The fridge door is filthy The chair is broken on my room. The door stopper is hanging off so not good for children Also I booked a Queen bed and was given two...

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Helpful?
Thank discodirtbox
Quality_Care_Team, General Manager at Regal Oriental Hotel, responded to this review

Dear discodirtbox, Thank you for your review. I am really concerned that your experiences at Regal Oriental Hotel were not what you expected. It is significant that we have to review and figure out the root causes as our top priority. I appreciate that you pointed out how we can achieve guest satisfaction and I truly apologize for your disappointing...

Bundaberg
Reviewed 1 week ago

I have stayed at this hotel numerous times over the past ten years and always found the accomodation and service very good. However this time I decided to upgrade to the club floor and it proved an excellent decision. The rooms were immaculately clean, the bed very comfortable and the bathroom fully stocked with toiiletries. Check in and out was...

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Helpful?
Thank justtravellinat60
Quality_Care_Team, General Manager at Regal Oriental Hotel, responded to this review

Dear justtravellinat60, Many thanks for being our frequent guest. This is a very nice review, describing how awesome it is when staying at our Executive Club Room. Yes – I am glad to say that you made the right choice. Happy guests and passionate associates are our ICONS – our service teams will make it happen for you next time....

Wenzhou
Reviewed 1 week ago

nice servings,nice pople,nice food except the location of hotel. The room is bigger than my imagination.the room could saty 4people so it's comfortable for our family of 3people. The only one I donot so like just the location .we almost only can take bus to our destinations . The air is fresh!

Review collected in partnership with this hotel
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Helpful?
Thank 451,642,532
Quality_Care_Team, General Manager at Regal Oriental Hotel, responded to this review

Dear 451642532, Everyone is thrilled to read your fantastic review and would like to send our best regards to you. Kowloon Walled City Park is another terrific place for breathing fresh air. You will see how local residents’ daily life is - doing Tai Chi, jogging and dancing. It is just 5 minutes away! Many thanks and welcome back soon....

Manila, Philippines
Reviewed 1 week ago

We had a pleasant 3 day stay at Regal Oriental Hotel,the room is ideal enough to 4 person plus one child. The bed and the pillow is super comfy that is hard for us to get up the following day for our itinerary.

Review collected in partnership with this hotel
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Helpful?
Thank 909ivyd
Quality_Care_Team, General Manager at Regal Oriental Hotel, responded to this review

Dear 909ivyd, It is nice to receive your glowing review – THANK YOU! This is also a great news for groups and families who will be staying with us. I appreciate that our beddings worked so well for you all. Please come back and visit us again. Your comfortable bed is ready to accommodate you. Best regards, Christoph Szymanski

Hong Kong, China
Reviewed 2 weeks ago

Home from Home at the Regal Oriental! I was overjoyed to have the opportunity during the Chinese Lunar New Year to pay another visit to my beloved home from home, the fabulous Regal Oriental Hotel in the teeming heart of Kowloon City. The Regal Oriental stands alone, unique in its status as sole purveyor of superb luxury in this traditional...

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Helpful?
Thank carolipankas
Quality_Care_Team, General Manager at Regal Oriental Hotel, responded to this review

Dear carolipankas, WELCOME BACK! Again, our teams are thrilled to receive your recognition – this means a lot to us! I highly appreciate your detailed review – it is obviously the impressive one! Everyone here would like to say “please come back soon!”. Bye for now. Best regards, Christoph Szymanski

Xi'an, China
Reviewed 2 weeks ago

Hotel is far away from the MTR station what makes it very hard to get to, specially with young children. The 25M public bus that goes pass in front of the hotel will cost you HK$ 5.90 each way per person (including children). We also found hard to find a bus on the way back that wasn't full and we...

Review collected in partnership with RegalHotel.com
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Helpful?
Thank FilipeNZ
Quality_Care_Team, General Manager at Regal Oriental Hotel, responded to this review

Dear FilipeNZ , I read your review with great concern. It definitely does not reflect views from many happy guests and what we take pride ourselves. Bus connection is always the most convenient and economic way to travel around Hong Kong especially families and groups – even some of routes are point-to-point! Our teams have taken immediate corrective actions on...

Reviewed 2 weeks ago

We are a family of 9 and 1st time travel to Hong Kong. With about 100 steps away from the bus station and taxi station just in front the lobby makes our sight seeing much easier. Hopefully the hotel is able to extend or recommend any Halal restaurant nearby for Muslim during our check-in.

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Helpful?
Thank 3nurula
Quality_Care_Team, General Manager at Regal Oriental Hotel, responded to this review

Dear 3nurula, What I can say but many thanks for your nice review. It is good to read that you and your family enjoyed travelling Hong Kong and experienced how great our neighborhood is. Halal dishes are available at our Café Neo and I will address your comments on our Front Office Team for improvement. When you return, they will...

Vancouver, British Columbia
Reviewed 3 weeks ago

Good location, good services, friendly staffs. Room rate is competitive. Room is roomy and shuttle buses are convenient. Good quality of food in various restaurants with reasonable price. Highly recommended.

Review collected in partnership with RegalHotel.com
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Helpful?
Thank 2377william
Quality_Care_Team, General Manager at Regal Oriental Hotel, responded to this review

Dear 2377william, Many thanks for your lovely review! I am so delighted to read that you enjoyed a mindful travelling experience because of us and our neighborhood. Please let us know when you plan to visit Hong Kong again. Wishing you great health, great wealth and prosperous Year of the Rooster! Best regards, Christoph Szymanski

Riga, Latvia
Reviewed 3 weeks ago

Rooms are really worn out, windows and curtains are so dirty,toilet tub was broken. The only plus it is that rooms were cleaned every day and rather good. Moreover,we had so called upgraded room. The exchange rate at hotel very bad,so prepare HK dollars in advance

Review collected in partnership with this hotel
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1Thank julijaj211
Quality_Care_Team, General Manager at Regal Oriental Hotel, responded to this review

Dear julijaj211, Happy Chinese New Year! We are welcome to receive your feedback regarding our room cleanliness and I understand that we still have room to go better. Our Housekeeping Team will find the ways to improve. Trusted that our competitive foreign currency exchange may not be your liking and may change every time subject to market situation but I...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The only international standard hotel in the Kowloon East area, the Regal Oriental Hotel offers great convenience and value-for-money accommodations. International travellers appreciate the hotel's proximity to major shopping complexes, industrial districts, and scenic and heritage spots. Local visitors like the Regal Orienal's location in Kowloon City, well known for its vibrant cultural and historical background. Likewise, the area abounds with restaurants offering fantastic culinary delights for all. ... more   less 

Additional Information about Regal Oriental Hotel

Address: No.30-38 Sa Po Road, Kowloon, Hong Kong, China
Region: China > Hong Kong > Kowloon City
Price Range: $111 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Regal Oriental Hotel 4*
Number of rooms: 494
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Expedia and Travelocity so you can book your Regal Oriental Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Regal Oriental
Regal Oriental Hotel Hong Kong
Hotel Style:
#60 Best Value Hotel in Hong Kong
#88 Business Hotel in Hong Kong
#109 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Regal Oriental Hotel staff and other travellers.
62 questions
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Questions? Get answers from Regal Oriental Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't bother wasting your money”
  • Dirty Shower door
  • Dirty Fridge door handle
  • Broken Door stopper
  • Broken Chair
  • Stained duvet without any duvet cover
 of 5 bubbles discodirtbox, 11 Feb 2017 | Read review
“Buy an optopus card as soon as you arrive and it can be used for the busses outside the hotel, MTR and airport links saves queing”
 of 5 bubbles justtravellinat60, 11 Feb 2017 | Read review
“Superb, spacious, high-ceilinged and recently refurbished rooms on the 14th floor.”
 of 5 bubbles carolipankas, 4 Feb 2017 | Read review
“I stayed in executive club room. Everything was perfect except staff behaviour.”
 of 5 bubbles nikilasha, 17 Jan 2017 | Read review
“All rooms are good, clean, fresh. Well equipped.”
 of 5 bubbles 798joeyv, 14 Jan 2017 | Read review
5 of 5