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Regal Oriental Hotel

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Regal Oriental Hotel
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697 Reviews from our TripAdvisor Community

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Showing 580: English reviews
Makati, Philippines
Reviewed 2 February 2015

Thanks to the staff of Regal Hotels, especially the Concierge team (Mr Mason was exceptional), they were very helpful and reassuring making sure your visits goes well. They speak good English. Places of interests to visits were all accessible. Close to all transportations, restaurants and mini-marts are nearby. Safe and comfortable place to stay.

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Helpful?
Thank Carlos G
ROH-GM, General Manager at Regal Oriental Hotel, responded to this review

Dear Carlos G, What a glowing review this is! I am proud having a great team making your stay delightful and I am glad to know that you viewed us a safe and comfortable place to stay. Mason is a cheerful and passionate person and would like to say “thank you” for your compliments. Looking forward to seeing you again...

Reviewed 1 February 2015 via mobile

Not first time been this hotel. Nice location, room is clean . At reasonable price. Worth to consider. But the cleaning lady is not that friendly. Front desk staff overall is OK, but need to improve their oral and not really effective and details mind enough. Restaurant nearby are good, especially if u like Thai food.

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Helpful?
1Thank Leslie S
ROH-GM, General Manager at Regal Oriental Hotel, responded to this review

Dear Leslie S, Thanks for sharing your comments with us and the world online. The most important things for bringing you back to Regal Oriental Hotel are our rooms and our location! I hope you will see improvements when you return. With best regards, Christoph Szymanski General Manager

Reviewed 30 January 2015 via mobile

I want to say "thank you" for the hotel to send my phone charger to the airport via their regular airport shuttle bus service, their representive desk for me to collect! I did get my charger at the airport! So this is how good the hotel service is from their staff. With the room, I was first disappointed to smell...

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Helpful?
1Thank carrie b
ROH-GM, General Manager at Regal Oriental Hotel, responded to this review

Dear carrie b, Nothing pleases more than receiving an encouraging review! I was also impressed that our team was able to provide outstanding services to you. Your kind words are passed to our team and will motivate all of us. Thanks for sharing bus alternatives to travellers worldwide. Apart from bus no.25M to MTR station, I also enjoy taking buses...

Hyderabad, India
Reviewed 29 January 2015

Our stay here has been extremely comfortable. It was a huge family trip, so we got 2 rooms on 5th and 2 rooms on 13th floor. There is a room for every need like a triple, a four, a double etc., The rooms on the higher floors are more modern. Breakfast has an extremely wide spread and is complimentary. The...

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Helpful?
1Thank RamyaSmruthi
ROH-GM, General Manager at Regal Oriental Hotel, responded to this review

Dear RamyaSmruthi, Thanks for the great review of Regal Oriental Hotel! This is wonderful to read that you found our rooms and breakfast went well for you and your family. We are devoted to making stays with us special Please contact us when you plan to return to Hong Kong and I am sure you will get the superb treatment...

Sydney, Australia
Reviewed 27 January 2015

My family and I stayed in an Executive Club Room on the fourteenth floor so this is what the majority following review applies to. Upon checking in, the reception staff were friendly and helpful and the hotel had a quite modern interior, contrasting its rather dated exterior. However, we found the strong fragrant aroma in the lobby to be quite...

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Helpful?
3Thank Argus F
ROH-GM, General Manager at Regal Oriental Hotel, responded to this review

Dear Argus F, Thank you very much for your detailed and amazing review! We are glad to hear that you had a great sleep and enjoyed ROH’s hospitality as well as our public transportation network nearby. Your remarks over guestroom and overall hotel settings are vital for our continuous improvements. Again, thanks for your contributions on letting us know about...

Reviewed 26 January 2015 via mobile

We stayed for three nights atthis hotel during our hongkong visit.we were going to see Disneyland and adventure park. The rooms at this hotel are extremely cramped on space. We can say they are tiny. In fact i have never stayed in any hotel that has so small sized rooms. The double bed in the foom are smaller than even...

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Helpful?
Thank Snehal R
ROH-GM, General Manager at Regal Oriental Hotel, responded to this review

Dear SSR128, Thanks for your feedback after your stay at Regal Oriental Hotel. Glad to hear that our room cleanliness, breakfast and location worked best for you. Trusted that room design is a personal preference and I am pleased to introduce alternative room categories for your next visits and recommend you try our brand new executive club rooms. Please contact...

Reviewed 24 January 2015

All about this hotels is great. Employees are knowledgeable, helpful and can speak English! The only downside is the room we requested 2 months in advance were not available (even though we came at night). Location is a bit far from MTR. You have to take taxi from there. Complimentary shuttle for 2 is included in our booking.

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Helpful?
Thank Tweety2148
ROH-GM, General Manager at Regal Oriental Hotel, responded to this review

Dear Tweety2148, Just a quick note to thank you for your kind words. Everyone here is so nice because we have the best guests! We are pleased to figure out what makes our guests happy. Please come back and see us again soon. I am sure you will enjoy high value experience with us again in the future. With best...

Kuala Lumpur, Malaysia
Reviewed 20 January 2015

There was a great improvement on the Hotel breakfast as now they make the food much more variety by rotating every day. There are something new in the menu and you can try different meal everyday. This is really good improvement. Thank.

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Helpful?
Thank Alex W
ROH-GM, General Manager at Regal Oriental Hotel, responded to this review

Dear Alex W, What an encouraging review is! We are humbled by your compliments and are happy to know that you were impressed by our breakfast enhancement. Our culinary team will continue to move forward and would like to send their best regards to you. We look forward to having the opportunity to welcome you back to Regal Oriental Hotel...

Reviewed 18 January 2015 via mobile

Getting from the airport to hotel was easy take the bus to the bus stop outside hotel. The check in was easy and quick. The rooms were perfect we had the executive club rooms with breakfast and they were perfect. The concierge staff were brilliant and always assisted us wirh directions to places we wanted to visit. The hotel is...

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Helpful?
Thank Kooglan N
ROH-GM, General Manager at Regal Oriental Hotel, responded to this review

Dear Kooglan N, This is wonderful to read. Thanks for your appreciation of our hospitality and our neighborhood. Jeff was thrilled to know that you still remembered him and would like to see you again very soon. Glad to hear that you also loved to stay at our Executive Club Room and to enjoy breakfast we provided. We are looking...

Strathfield, Australia
Reviewed 13 January 2015 via mobile

we have been staying at the hitel for the last 3 visits prior to our 2014 visit, have found the hotel to be reasonably good in all aspects. I booked 3 rooms (2 family rooms with 2 double beds and one for 2 single beds, specifically requested for non smoking) for our 2014 visit about 1.5 months before our traveling....

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Helpful?
3Thank vanesa402
ROH-GM, General Manager at Regal Oriental Hotel, responded to this review

Dear vanesa402, Thanks for taking time to share your detailed and constructive comments on Tripadvisor. We have implemented an extensive investigation on the issues you mentioned. Whilst we found your comments do not match our records, the experiences you described do not align with our characteristics of service we strive to provide. I am very pleased to liaise with you...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The only international standard hotel in the Kowloon East area, the Regal Oriental Hotel offers great convenience and value-for-money accommodations. International travellers appreciate the hotel's proximity to major shopping complexes, industrial districts, and scenic and heritage spots. Local visitors like the Regal Orienal's location in Kowloon City, well known for its vibrant cultural and historical background. Likewise, the area abounds with restaurants offering fantastic culinary delights for all. ... more   less 

Additional Information about Regal Oriental Hotel

Address: No.30-38 Sa Po Road, Kowloon, Hong Kong, China
Region: China > Hong Kong > Kowloon City
Price Range: $125 - $374 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Regal Oriental Hotel 4*
Number of rooms: 494
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Priceline, Odigeo, Agoda and Travelocity so you can book your Regal Oriental Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Regal Oriental
Regal Oriental Hotel Hong Kong
Hotel Style:
#88 Business Hotel in Hong Kong
#107 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Regal Oriental Hotel staff and other travellers.
58 questions
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Questions? Get answers from Regal Oriental Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For early check in contact them in advance and if available they may provide. Taxi stand right out front”
 of 5 bubbles rongentile, 27 Nov 2016 | Read review
“room (type Superior)is quiet despite it facing the street down below. AC control is easy and fast responding.”
 of 5 bubbles PhilipW46, 14 Nov 2016 | Read review
“Superior rooms had two single beds which have been put together to make it look like double bed. Wifi is terrible.”
 of 5 bubbles 824ankura, 12 Nov 2016 | Read review
“If you want to be in Hong Kong Island this place is not close to Star Ferries, However nice location in Kowloon.”
 of 5 bubbles 316cliffordl, 9 Nov 2016 | Read review
“spaciou and tranquil room with a very comfortable bed”
 of 5 bubbles chcconsultant, 7 Nov 2016 | Read review
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