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InterContinental Hong Kong

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#13 of 707 Hotels in Hong Kong
Certificate of Excellence
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InterContinental Hong Kong
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3,566 Reviews from our TripAdvisor Community

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Showing 2,403: English reviews
London, United Kingdom
Reviewed yesterday NEWvia mobile

I am grateful to the Hong Kong Intercontinental for the staff's wonderful service in my stay - the Steakhouse restaurant and the lovely hotel itself. The staff moved heaven and earth to respond to a problem ( not one of their own making ) to assist me and I would thoroughly recommend this hotel.

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Thank Rolando881
Reviewed 2 days ago NEWvia mobile

Great view of the city. The rooms are a little dated although well equipped. Always request a Harbour View room so that you can enjoy the view. Great lobby and cafe with the best harbour view in town. The service makes up for the older looking rooms. Good breakfast spread. Walking distance to the shopping area.

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Thank Vivian J
Toronto, Canada
Reviewed 4 days ago NEW

This is the best hotel I have ever stayed at. The service from the minute I checked in to the moment I checked out was exceptionally good. The room service, house keeping, butler service and the restaurants were once again great. The new feature I enjoyed since my last visit made my tour of Hong Kong much easier: complementary wi-fi...

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Helpful?
Thank xraydr
InterContiHK, Manager at InterContinental Hong Kong, responded to this review

Dear xraydr Thank you very much for reviewing your recent stay at InterContinental Hong Kong in such lovely words. We are delighted to read you had a fully enjoyable experience with us, especially thank to our dedicated team, central location and the food too. We will look forward to your next visit soon. Best regards Danny Tse Executive Assistant Manager...

Reviewed 4 days ago NEW

I stayed in a double Harbour view room on floor 12. It was a stunning view of Hong Kong Harbour. The room was attractive and well maintained. The bathroom stunning, with a big sunken bath. I had a small problem with the Television which was fixed in a very short timeframe. The staff were pleasant and were easy to communicate...

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Helpful?
Thank Tattlertoni
InterContiHK, Manager at InterContinental Hong Kong, responded to this review

Dear Tattlertoni Thank you for staying with us and for your review of our hotel. I am pleased to know that you were satisfied with the room and that you liked the view too. We have also taken note of your comment regarding the TV, and we are glad that it was resolved quickly to your satisfaction. My team and...

New York City, New York
Reviewed 6 days ago NEWvia mobile

Stayed here for 3 nights based on listing in '1000 places to see before you die'. Stayed in a harbor view room. Rooms are spacious, bed is comfortable, view is spectacular, restaurants (yan toh heen & lounge) are exceptional and above all the service (from front desk to butler to porter) is outstanding.

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Helpful?
Thank sheerfun
InterContiHK, Manager at InterContinental Hong Kong, responded to this review

Dear sheerfun Thank you very much for your recent stay at InterContinental Hong Kong as well as for taking the time to share your comments with us. I am very glad to know that our staff and service helped make your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to...

New York City, New York
Reviewed 6 days ago NEWvia mobile

Stayed here for 4 nights with friends. I have stayed here a few time. The view from the hotel is breathtaking. The quality of their staff is also superb ! The rooms are very spacious and clean. It's very close to the MTR station (TST J2 exit). There are many shops and restaurants nearby. The gym is excellent for a...

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Thank BforBoy
InterContiHK, Manager at InterContinental Hong Kong, responded to this review

Dear BforBoy It is always a pleasure to read that our service was impeccable and to have you returning regularly. I do hope that we will be welcoming back very soon and you will have the time to experience all aspects of InterContinental Hong Kong! Warmest regards Danny Tse Executive Assistant Manager hongkong@ihg.com

Asheboro, North Carolina
Reviewed 1 week ago

We left our hotel planning for High Tea at the Peninsula but fortunately for us the line was too long and we decided instead on lunch at the InterContinental (very near the Peninsula) Nothing about "High Tea" could have competed with our lunch at Harborside! I ordered The Ultimate Beef Burger and I must tell you that it was the...

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1Thank maryloustrain
InterContiHK, Manager at InterContinental Hong Kong, responded to this review

Dear maryloustrain Thank you very much for taking the time to share your generous impressions following your recent visit. I am glad that you liked the Ultimate Beef Burger, and I wish I can send one to your table now. Thank you again for your fantastic review and we look forward to your next visit for another burger! with kind...

San Diego
Reviewed 1 week ago via mobile

This hotel's first impression, and consistently thereafter for our three night stay- thoroughly impressive. At each corner, whether in or transiting the lobby, in the Concierge Lounge, the hallways, and the vehicle entrance, each member of staff were exceptionally gracious and professional. The only, and minor, detractor- was the turndown service. It was very nice to have that, but the...

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Thank bob221b1
InterContiHK, Manager at InterContinental Hong Kong, responded to this review

Dear bob221b1 Thank you very much indeed for your comments following your recent stay with us. I was delighted to hear that you enjoyed the service that you received from the team so much. It is the staff that often leaves the longest impression on our guests and so it is fantastic that you felt that they really made a...

Reviewed 1 week ago via mobile

The first stay with our president in March was actually fine - even though not much highlights, it was a five star standard business hotel. However, when we were trying to go back in October, it gave us a cold shoulder and made us have to cancel our trip there. Firstly, we reserved 3 rooms for 3 nights, but our...

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Thank Wing Z
InterContiHK, Manager at InterContinental Hong Kong, responded to this review

Dear Wing Z Many thanks for taking to share your recent experiences at our hotel. I am disturbed to read about your recent disappointing encounters with us. Please know that the experiences you've described are not indicative of our high standards nor reflective of the feedback we normally receive regarding customer service. As such, I kindly ask that you to...

Melbourne
Reviewed 1 week ago

We had an awesome stay at the Intercontinental in Hong Kong. From the moment we arrived we were escorted to the Club Lounge where the very efficient and friendly Christy checked us in. We were given Champagne and canapes while doing so. Our room was a corner suite and was exquisite. Couldn't of been happier. Plenty of storage for clothes...

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Thank TASfromAUS
InterContiHK, Manager at InterContinental Hong Kong, responded to this review

Dear TASfromAUS Thank you for taking the time to share your kind words and recommendation following your stay at InterContinental Hong Kong. We're delighted to learn that you enjoyed all aspects of your experience, both at the hotel and in Hong Kong. Your wonderful feedback regarding the friendly and courteous service offered by Christy is much appreciated. We look forward...

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Staying in Tsim Sha Tsui

Neighbourhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Harbourside Restaurant
Harbourside Restaurant
Cuisines: Seafood, Sushi, Asian, International
Lobby Lounge (InterContinental Hong Kong)
Lobby Lounge (InterContinental Hong Kong)
Cuisines: Bar, Brew Pub, International
NOBU (InterContinental Hong Kong)
NOBU (InterContinental Hong Kong)
Cuisines: Japanese, Seafood, Sushi, Asian
The Steak House Winebar + Grill
The Steak House Winebar + Grill
Cuisines: Steakhouse, European, Wine Bar
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Deemed one of the world's top hotels, InterContinental Hong Kong is renowned for its dramatic location on the Kowloon waterfront, with spectacular views of Victoria Harbour and Hong Kong Island. Located in the Tsim Sha Tsui area, the hotel is convenient to Kowloon's business, entertainment and shopping districts. A wide range of excursions and activities are within a short distance and getting around every part of the city is easy. ... more   less 

Additional Information about InterContinental Hong Kong

Address: No.18 Salisbury Road, Tsim Sha Tsui, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Price Range: $339 - $735 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Hong Kong 5*
Number of rooms: 503
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Hotels.com, Agoda, Ctrip TA, Priceline, Travelocity and Jetsetter so you can book your InterContinental Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Hong Kong Hotel Hong Kong
Hong Kong Intercontinental
Hotel Style:
#9 Spa Hotel in Hong Kong
#10 Business Hotel in Hong Kong
#11 Family Hotel in Hong Kong
#13 Luxury Hotel in Hong Kong
#13 Romantic Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Hong Kong staff and other travellers.
65 questions
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Questions? Get answers from InterContinental Hong Kong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay a little extra for that amazing view across Victoria Harbour”
 of 5 bubbles xraydr, 13 Jan 2017 | Read review
“3rd floor city view rooms have outdoor decks with loungers”
 of 5 bubbles elromp, 6 Jan 2017 | Read review
“Get a higher floor with the view to the Central”
 of 5 bubbles 55MichaelG, 5 Jan 2017 | Read review
“Harbour views are worth the extra cost.”
 of 5 bubbles Gazateer, 5 Jan 2017 | Read review
“Highest floor best; request at least partial harbor view”
 of 5 bubbles travelgirlMontana, 2 Jan 2017 | Read review
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