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City Garden Hotel Hong Kong

Ctrip.comUS$65*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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City Garden Hotel Hong Kong
City Garden Hotel Hong Kong
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1,305 Reviews from our TripAdvisor Community

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Showing 880: English reviews
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Billericay, United Kingdom
Reviewed 1 week ago

Such a nice hotel, very modern and great value if you book in advance! The restaurants are all very nice but can be quite expensive. I recommend the CH Club Privileges when booking as it makes the breakfast a lot cheaper so you save a lot of money compared to paying for breakfast at the hotel on a daily basis!...

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Helpful?
Thank mattbr00ks
CityGardenHotel, Manager at City Garden Hotel Hong Kong, responded to this review

Dear mattbr00ks, Thank you for staying with us and sharing your comments. We are delighted to read that our service and facilities met your expectation. It is always rewarding to receive such positive comments as they encourage us to strive for service excellence. In addition to the Garden Café which offers international buffets, the Chinese Restaurant YUÈ deliver authentic Cantonese...

Singapore, Singapore
Reviewed 1 week ago

For what we paid, my stay was value for money and exceeded my expectations of a 4-star hotel. Check-in was prompt and attentive. Room is clean and a few details/ amenities that anticipate guests' needs. We tried the dinner buffet (comprising mainly seafood) which was another delight. Some mini highlights revolved around the chef's specials which got the diners excited....

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Helpful?
Thank khkong00
CityGardenHotel, Manager at City Garden Hotel Hong Kong, responded to this review

Dear khkong00, Thank you very much for staying with us and taking the time to share your experience. We are pleased to read that all our services and facilities were up to your expectations. We look forward to welcoming you back to City Garden Hotel. Best regards Vivian Yip Guest Services Manager

UK
Reviewed 1 week ago

For the price, on HK island, my expectations met. Typical for a Chinese hotel the lobby/communal areas are much cleaner and more impressive than the actual rooms. despite the hotel being non-smoking our room smelt of cigarettes all the time - suspect coming through the air-con system as the corridors were fine. bed was comfy, room was big by HK...

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Helpful?
Thank GayleUK
CityGardenHotel, Manager at City Garden Hotel Hong Kong, responded to this review

Dear GayleUK, Thank you very much for staying with us and taking the time to share your experience. We have taken careful note of your valuable comments and we shall ensure a better experience for your future visits to our hotel. We are so glad to know that you found that the hotel is a good value and convenient. We...

Reviewed 2 weeks ago

Great place and great staff. Very helpful and friendly. It is close to the Metro, tram and bus stations so getting around in Hong Kong using public transport is easy. Rooms are clean though a bit small but this is Hong Kong and most place are short on space. Great local restaurants nearby. The bell desk is helpful for you...

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Helpful?
Thank Pentium22
CityGardenHotel, Manager at City Garden Hotel Hong Kong, responded to this review

Dear Pentium22, Thank you very much for staying with us and taking the time to share your experience. We are pleased to read that all our services and facilities were up to your expectations. We look forward to welcoming you back to City Garden Hotel. Best regards Vivian Yip Guest Services Manager

Indonesia
Reviewed 2 weeks ago via mobile

Location is strategic. In Fortress Hill MRT. Easy access from airport bus no A11 between stop no 18 and 19. Buy ticket from airport or pay cash at HKD 40 to bus driver. We took the 19th stop "City Garden" 2 minutes easy walk with luggage. Easy checked in. Convenience store 7eleven next to hotel. Many restaurants within the area....

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Helpful?
Thank Y-Komar
CityGardenHotel, Manager at City Garden Hotel Hong Kong, responded to this review

Dear Y-Komarx, Thank you very much for staying with us and taking the time to share your experience. We are pleased to read that you enjoyed the stay and facilities were up to your expectations. We look forward to welcoming you back to City Garden Hotel. Best regards Vivian Yip Guest Services Manager

Reviewed 3 weeks ago via mobile

I have checked in other hotel in HK before, this hotel 'services only average n the location not good. Nearby don't have pub for drinking . The housekeeping staff is impolite and very rude to the guest when I asked one more bottle of mineral water. She told me the request of water need to be charged $10. However, the...

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Helpful?
Thank Green A
CityGardenHotel, Manager at City Garden Hotel Hong Kong, responded to this review

Dear Green A, Thank you for choosing to stay at the City Garden Hotel and taking the time to share your experience. Please accept our apologies that your stay has fallen short of expectation. Please rest assured that we have conducted coaching and counselling to our housekeeping staff to enhance our service standard, we can understand your frustration and will...

Auckland, New Zealand
Reviewed 3 weeks ago

Fantastic Hotel and location.The rooms were larger for Hong Kong standard but out look was average to poor. The Breakfast buffet which wasn't included in my booking was brilliant but not cheap. Also the Staff in the the breakfast buffet were every friendly along with the housekeeping and concierge Staff. However the reception staff, I give them a one in...

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Helpful?
Thank James M
CityGardenHotel, Manager at City Garden Hotel Hong Kong, responded to this review

Dear James M, Thank you very much for staying with us and taking the time to share your experience. Please rest assured that we have conducted coaching and counselling to our staff to enhance our service standard, we can understand your frustration and will be sure to address this seriously to ensure all our frontline staff are properly trained. On...

Reviewed 4 weeks ago via mobile

Needed an extra night so plonked myself here. Good location, easy access to MTR, buses and tram. Room was well appointed, and a good size, the bathroom was a bit pokey by comparison. Brekky wasn't included, but I had dinner in the restaurant Yue on first floor. Excellent Cantonese food but on pricey side. Didn't have time to check pool,...

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Helpful?
Thank Jeffrey W
CityGardenHotel, Manager at City Garden Hotel Hong Kong, responded to this review

Dear Jeffrey W, Thank you for sharing your review. We are so glad to know that you enjoyed your stay and found that the hotel is a good value and convenient. For your next visit, you are welcome to dine at our Garden Cafe which offers all day dining buffet and Satay Inn which delivers authentic Singaporean cuisines. We look...

London, United Kingdom
Reviewed 19 April 2017

2nd time staying at this hotel and the inside of the hotel never fails to wow me. The interior inside is amazing. The location is great for shopping, food and sight seeing. The dinner buffet in the center of the building does great food, very expensive since they serve high quality of food but worth trying. its truly a garden...

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Helpful?
Thank Mslindaluo
CityGardenHotel, Manager at City Garden Hotel Hong Kong, responded to this review

Dear Mslindaluo, Thank you very much for staying with us and taking the time to share your experience. We are pleased to read that all our services and facilities were up to your expectations. We look forward to welcoming you back to City Garden Hotel. Best regards Vivian Yip Guest Services Manager

Reviewed 18 April 2017 via mobile

Location was ok, but definetly not 5 mins from MTR station especially with luggage. Staff was polite, but can be more friendly to guests. Room can be more well maintained and matress was too soft. Overall reasonable cuz price was ok.

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Helpful?
Thank hahaland1971
CityGardenHotel, Manager at City Garden Hotel Hong Kong, responded to this review

Dear hahaland1971, Thank you very much for staying with us and taking the time to share your experience. We have taken careful note of your valuable comments and we shall ensure a better experience for your future visits to our hotel. We look forward to welcoming you back in the near future. Best regards Vivian Yip Guest Services Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Located on the edge of the bustling Causeway Bay shopping and business district, and within 5 minutes walk from Fortress Hill MTR station, the 613-room City Garden Hotel, Hong Kong is one of the best Hong Kong hotels, which provides Handy smartphone, complimentary shuttle bus services to nearby shopping and business hubs, which is only 10 minutes away. City Garden Hotel, Hong Kong has a variety of dining options, including the award-winning restaurant YUE, the Western and Asian favourite Garden Café, and the Singaporean restaurant Satay Inn. Whether it's for business or relaxation, the City Garden Hotel, Hong Kong offers free WIFI and a comprehensive range of facilities, including an outdoor swimming pool, 24-hour gym, business centre, and meeting spaces. ... more   less 

Additional Information about City Garden Hotel Hong Kong

Address: No.9 City Garden Road, North Point, Hong Kong, China
Region: China > Hong Kong > Fortress Hill
Price Range: $126 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — City Garden Hotel Hong Kong 4*
Number of rooms: 613
Reservation Options:
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Also Known As:
Hong Kong City Garden
City Garden Hong Kong
City Garden Hotel Hong Kong
Hotel Style:
#56 Best Value Hotel in Hong Kong
#84 Family Hotel in Hong Kong
#90 Business Hotel in Hong Kong
#90 Luxury Hotel in Hong Kong
#96 Romantic Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from City Garden Hotel Hong Kong staff and other travellers.
38 questions
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Newcastle upon Tyne, United Kingdom
2 months ago

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Questions? Get answers from City Garden Hotel Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definately go non smoking floor - and remember to join the iPrestige Club”
136leannee, 4 Mar 2017 | Read review
“non smoking floor”
HK_Traveller2016Dec, 15 Feb 2017 | Read review
“If you sign up for their reward club there, you can some benefitis, including free local calls, newspaper etc.”
yyzzaku, 28 Dec 2016 | Read review
“The rooms are quiet and we were affected by outside noise.”
SweetandSourforever, 7 Dec 2016 | Read review
“i hate the smell of smoke, so i asked which floors were smoking floors and asked to be far away from those floors. i didnt smell smoke.”
mariannayyz, 29 Nov 2016 | Read review
5 of 5
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US$65* /night
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Prices are for 1 room, 2 adults
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