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City Garden Hotel Hong Kong

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City Garden Hotel Hong Kong
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1,252 Reviews from our TripAdvisor Community

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There are newer reviews for City Garden Hotel Hong Kong
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Showing 845: English reviews
Honolulu, Hawaii
Reviewed 3 weeks ago

Located in the Forest Hill area of Hong Kong the Garden City hotel offers a good value and a comfortable room to rest. Like many Chinese hotels Garden City offers a comfortable room, firm bed and great breakfast buffet for travelers. There is plenty to see right around the hotel, including some great restaurants, some of which open late, in...

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Helpful?
Thank Byron H
CityGardenHotel, Front Office Manager at City Garden Hotel Hong Kong, responded to this review

Dear Byron H, Thank you for taking the time to leave us such thorough and positive feedback. We are so glad to know that you enjoyed your stay and found that the hotel is a good value and convenient. We look forward to welcoming you again on your next trip back to Hong Kong. Best regards Gary Chu Front Office...

Raleigh, North Carolina
Reviewed 3 weeks ago via mobile

With Hong Kong's MTR subway/train system the location of this hotel is pretty good. Lots of businesses, apartments and even some homeless nearby but the hotel setting is nice and except for the really expensive sections of HK, you'll get this anyway. Lobby is really only 3 star class, adequate but not splashy. But the service, friendliness, room, breakfast buffet...

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Helpful?
Thank MacJoeFQV
CityGardenHotel, Front Office Manager at City Garden Hotel Hong Kong, responded to this review

Dear MacJoeFQV, Thank you for staying with us and taking the time to share your experience. We are pleased to read that you enjoyed your time with us and overall we met your expectations. As for your comments on our bathroom, our hotel is planning to start a series of improvement works in the near future. Your comments will be...

Birmingham, United Kingdom
Reviewed 3 weeks ago

The main part of the hotel was lovely and the reception staff really nice and friendly. The public areas of the hotel were really nice and the restaurant was very good The cleaning of the room was not up to the standard I was expecting but saying that it did not spoil my holiday.

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Helpful?
Thank 879Laney_j
CityGardenHotel, Front Office Manager at City Garden Hotel Hong Kong, responded to this review

Dear 879Laney_j Thank you very much for staying with us and we are delighted to read that overall you have enjoyed your stay with us. We have taken careful note of your valuable comments to Housekeeping team for our further enhancement. We look forward to welcoming you back in the near future. Best regards Gary Chu Front Office Manager

Pontianak, Indonesia
Reviewed 4 weeks ago

was recommended by a friends to stay. never before stay in this specific area, since it was kind of little bit crowded and bit old area of the city. but quite surprise of how this hotel was crowded and it does had a spacious and well equipped room. and it was in a good condition. room does provide a free...

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Helpful?
Thank kartono_huang
CityGardenHotel, Front Office Manager at City Garden Hotel Hong Kong, responded to this review

Dear kartono_huang Thank you for your review. We are delighted to hear that you had a pleasant stayed with us and you enjoyed our facilities such as the smart handy phone and the convenient of our hotel location. We look forward to welcoming you back on your future visits to Hong Kong. Best regards Gary Chu Front Office Manager

Reviewed 4 weeks ago via mobile

Location is great. 7eleven and OK shops nearby, so is MTR. One of the receptionist was kind of rude (Roger). We had a kind of polite disagreement and I can swear that I was polite whereas he murmured something in Cantonese and when I asked what he said exactly he ignored me without saying it to me.So I can imagine...

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Helpful?
Thank isabel_pinky
CityGardenHotel, Front Office Manager at City Garden Hotel Hong Kong, responded to this review

Dear isabel_pinky Thank you very much for staying with us and we sincerely appreciate you taking the time to share your feedback. We understand your frustration and will be sure to address this seriously to ensure that our frontline staff is properly trained and monitored in all guest service details. Please accept our sincere thankfulness to your valuable comments and...

Hong Kong, China
Reviewed 4 weeks ago via mobile

Nice rooms, clean and with everything you come to expect. Excellent WiFi and the overall costs are reasonable. It's a short walk to Fortress Hill MTR station and from there everywhere is accessible. Will return next year.

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Helpful?
Thank Richard H
CityGardenHotel, Front Office Manager at City Garden Hotel Hong Kong, responded to this review

Dear Richard H We are pleased to see that you enjoyed your stay at our hotel and we look forward to welcoming you again. Best regards Gary Chu Front Office Manager

Mokuleia, Hawaii
Reviewed 4 weeks ago

We spent a night here and the rooms were very clean and very close to the subway station...Lots of shops and restaurants within walking distance from the hotel. The staff was very professional and the service was very good...Take some comfortable walking shoes as the surrounding area has some hilly terrain the sidewalks are great and you will get a...

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Helpful?
Thank waterman808
CityGardenHotel, Front Office Manager at City Garden Hotel Hong Kong, responded to this review

Dear waterman808 Thank you for staying with us. We are delighted to hear that you have a pleasant stay with us and that our service and location meet your expectation. It is always rewarding to receive such positive comments as they encourage us to strive for service excellence. We look forward to welcoming you back to City Garden Hotel. Best...

Singapore, Singapore
Reviewed 3 November 2016

Location: - It's near Fortress HIll MTR, bus stop and ding ding stop. - Near MacDonal and Supermarket - Eateries around is quite average. Didn't manage to find those typical cafe that serve nice toast and milk tea. Mostly noodle and porridge. - Nearest shopping is at causeway bay. A few away from MTR. Hotel & Room: - Lobby looks...

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Helpful?
Thank Priscilla P
CityGardenHotel, Front Office Manager at City Garden Hotel Hong Kong, responded to this review

Dear Priscilla P Thank you for your kind review. We appreciate your input and sharing the experience so that we have an opportunity to rectify and uplift our service standard. I have shared your concern and feedback with departments for better enhancement. We will look forward to welcoming you to our hotel soon to experience our difference. Best regards Gary...

Singapore
Reviewed 2 November 2016 via mobile

Location is good, many eateries and shops within walking distance. It's 5 minutes walk from the metro station. Limited breakfast selection compared to hotel in Chinese cities , and the dishes do not change, gets bored after 3 days. Rooms are old and quite worn out, but not broken. Price considered on the high side taking into account the room...

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Helpful?
Thank Jeremy G
CityGardenHotel, Front Office Manager at City Garden Hotel Hong Kong, responded to this review

Dear Jeremy G Thank you very much for staying with us and we are delighted to read that you have enjoyed your stay with us and that the service and facilities were up to your expectations. We have taken careful note of your valuable comments for our further enhancement. We look forward to welcoming you back in the near future....

Northborough, Massachusetts
Reviewed 1 November 2016

We spent two nights at the Hotel during our tour of China. Excellent location, a five minute walk to the Fortress Hill Subway Station, and lots of stores and excellent restaurants in the neighborhood. This is a high rise hotel that has no smoking floors, and nice views on the upper floors. Rooms are comfortable with nice furnishings, but the...

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Helpful?
Thank BostonSkier
CityGardenHotel, Front Office Manager at City Garden Hotel Hong Kong, responded to this review

Dear BostonSkier Thank you for your review. We are delighted to hear that you had a pleasant stayed with us and you enjoyed our hotel facilities and breakfast. We look forward to welcoming you back on your future visits to Hong Kong. Best regards Gary Chu Front Office Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Located on the edge of the bustling Causeway Bay shopping and business district, and within 5 minutes walk from Fortress Hill MTR station, the 613-room City Garden Hotel, Hong Kong is one of the best Hong Kong hotels, which provides Handy smartphone, complimentary shuttle bus services to nearby shopping and business hubs, which is only 10 minutes away. City Garden Hotel, Hong Kong has a variety of dining options, including the Michelin One Star Cantonese restaurant YUE, the Western and Asian favourite Garden Café, and the Singaporean restaurant Satay Inn.Whether it's for business or relaxation, the City Garden Hotel, Hong Kong offers free WIFI and a comprehensive range of facilities, including an outdoor swimming pool, 24-hour gym, business centre, and meeting spaces. ... more   less 

Additional Information about City Garden Hotel Hong Kong

Address: No.9 City Garden Road, North Point, Hong Kong, China
Region: China > Hong Kong > Fortress Hill
Price Range: $145 - $335 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — City Garden Hotel Hong Kong 4*
Number of rooms: 613
Reservation Options:
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Also Known As:
Hong Kong City Garden
City Garden Hong Kong
City Garden Hotel Hong Kong
Hotel Style:
#54 Best Value Hotel in Hong Kong
#85 Family Hotel in Hong Kong
#87 Luxury Hotel in Hong Kong
#91 Business Hotel in Hong Kong
#96 Romantic Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from City Garden Hotel Hong Kong staff and other travellers.
29 questions
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Questions? Get answers from City Garden Hotel Hong Kong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms are quiet and we were affected by outside noise.”
 of 5 bubbles SweetandSourforever, 7 Dec 2016 | Read review
“i hate the smell of smoke, so i asked which floors were smoking floors and asked to be far away from those floors. i didnt smell smoke.”
 of 5 bubbles mariannayyz, 29 Nov 2016 | Read review
“The south side of the building offers a better view as buildings block the harbor view.”
 of 5 bubbles byronh653, 15 Nov 2016 | Read review
“High floor for a great view”
  • View from the exec lounge during Typhoon Haima!!
 of 5 bubbles lyzzydee, 29 Oct 2016 | Read review
“It's better to ask the room far from the lift”
 of 5 bubbles tjongfeet, 22 Oct 2016 | Read review
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