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Conrad Hong Kong

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#20 of 703 Hotels in Hong Kong
Certificate of Excellence
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2,808 Reviews from our TripAdvisor Community

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Showing 2,350: English reviews
Baltimore Maryland, United States
Reviewed 10 November 2014

Having stayed in hotels all over Asia, I would not stay here again. Internet not provided, pool locations makes you go thru crowds of people to get there and back, and breakfast not included, fitness room small too.

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Helpful?
2Thank Parnell H
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review

Dear Parnell, We appreciate your feedback regarding the cost of our wireless internet service. While we do charge an additional fee for wireless internet, we strive to be competitive with other hotels and offer quality services and amenities in our guest rooms. We know that internet access is an important feature of the guest experience, and we are continually working...

Pattaya, Thailand
Reviewed 9 November 2014

Very good location as it is above a huge shopping mall and an underground rail station. Close to the central area for restaurants and offices. Good breakfast, lage bed room picture windows. Small swimming pool. Basic Executive lounge, but lots of good food and drinks.

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Helpful?
Thank iannoble21
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review

Dear Pattaya, Thank you for your kind words to Conrad Hong Kong. We are happy to know that you had a pleasant stay in relation to our perfect location and food offerings. Meanwhile, I would like to share with you that the outdoor heated swimming pool will be closed from 24 November 2014 to 14 January 2015 for improvement work....

Kiev, Ukraine
Reviewed 8 November 2014

Just had a room service order and the wine requested was out of stock, instead staff offered a more expensive one, Castello Monsanto Chianti at HKD 600+. The wine is sold in Europe at USD 20 (HKD 150). When complaining that mark up on this wine is much bigger than other Conrad offered wines was offered a free cup of...

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Helpful?
3Thank jesper p
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review

Dear Jesper, Thank you for your candid review of your recent stay. We strive to provide personalized experiences for each of our guests, and are always actively looking for ways keep costs fair while offering the finest in luxury accommodations and service. I appreciate your review as it provides feedback that I need to re-evaluate guest needs and make the...

Ravenna, Italia
Reviewed 7 November 2014

This hotel offers the usual CONRAD comfort and design. The service is outstanding and the location is Great! The view of the Harbour from the top levels is breathtaking. Also the adjacent mall is a great plus for this Hotel.

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Helpful?
Thank davidegolnelli
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review

Dear David, Thank you for your great feedback. We are delighted to learn that you had a comfortable stay with us and enjoyed our services, the breathtaking harbour view and the ideal location. We look forward to welcoming you again soon. Warm regards, Thomas Hoeborn, General Manager

Dubai, United Arab Emirates
Reviewed 7 November 2014

Unfortunately I returned to this Conrad years after my first stay but it was quite disappointing, nothing special, old carpets, old furniture, dark lobby, really nothing has been done to improve this "getting old" Hotel in Hong Kong. Only the location is a positive point.

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1Thank TheGastronomist
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review

Dear valued guest, Thank you for taking the time to write a review about your recent stay at Conrad Hong Kong. We appreciate your honest feedback about our facilities. We are dedicated to providing our guests with surrounding as stylish and sophisticated as they are, and I wish to share with you that we have completed quite a number of...

Vancouver
Reviewed 6 November 2014

I stay in this hotel many times. During the current stay, there is no king size bed room availabe at the time of booking. The front desk staff offer alternatives of a smoking room and an upgrade to the harbour view. I choose to stay in the non smoking twin bed room. The next day the staff helps me to...

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Helpful?
1Thank Jason88Vancouver
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review

Dear Jason, Thank you for your continuous support and sharing your experience with us. We are glad to know that you found our services attentive. We wish to welcome you again to experience our "Smart Luxury" at its finest. Warm Regards, Thomas Hoeborn, General Manager

Georgia
Reviewed 5 November 2014

Here for 3 nights with husband. Upgraded as Hilton Gold member with access to Exec Lounge. Room had Mountain view. Harbour view would have been even better...Room small, but clean, quiet and comfortable-although had a moldy smell. Nice coffee machine. Bathroom luxurious with marble tiles. Exercise room small but adequate-can get full at times. Great location of Hotel. Exec lounge...

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Helpful?
Thank 192hannal
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review

Dear Hannal, Thank you for your continuous support. I am happy to know that you love our room amenities and the offerings at executive lounge. Your comments on the smell and exercise room are appreciated. We will discuss the issues and wish to welcoming you again soon. Warm Regards, Thomas Hoeborn, General Manager.

Boston, Massachusetts
Reviewed 3 November 2014 via mobile

Only one Hilton property in HK. Very busy hotel in busy city. Service a bit slow and executive lounge afternoon tea and evening cocktails are very disappointing as Conrad standard definitely!! Rooms need renovation especially the furnitures. Overall four star experience in five star room rate. There are many decent hotels with same rate. Nothing big complaint but somehow disappointing...

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1Thank JJ012
Bristol, United Kingdom
Reviewed 2 November 2014

My wife and I spent 3 days here for a holiday, as you would expect from the Hilton Family premium brand everything was exceptional, room, service, staff, this is a great location with easy access to everywhere. Will go back again in a heartbeat, the view from the 57 floor was all you could want for a trip to Hong...

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Helpful?
Thank Ian S
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review

Dear Ian, heartfelt thanks for staying at Conrad Hong Kong. We are delighted to know that you found everything exceptional with us. We look forward to welcome you back soon to experience smart luxury at its finest. Warm Regards, Thomas Hoeborn, General Manager

Fairfax, Virginia
Reviewed 2 November 2014

We recently returned from a trip to Hong Kong. We stayed at The Conrad Hong Kong. Our stay was memorable from my first contact with the Executive Floor Manager, Ms Eunice Ho to our departure. Ms Ho was immediately helpful with our room accommodations, advice on arrival and getting settled. After a 22 hour flight our arrival in Hong Kong,...

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Helpful?
Thank Edward A
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review

Dear Edward, Thank you for your kind words to Conrad Hong Kong. We love to hear that you enjoyed the joyous experience with beautiful property, attentive services and treated the hotel as your home away from home. We wish to welcome you again to taste our "Smart Luxury" at its finest. Warm Regards, Thomas Hoeborn, General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Garden Cafe (Conrad Hong Kong)
Garden Cafe (Conrad Hong Kong)
Cuisines: Chinese, Japanese, Asian
Golden Leaf at Conrad Hong Kong
Golden Leaf at Conrad Hong Kong
Cuisines: Chinese, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Conrad Hong Kong

Address: No 88 Queensway, Pacific Place, Hong Kong, China
Region: China > Hong Kong > Admiralty
Price Range: $335 - $917 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Conrad Hong Kong 5*
Number of rooms: 512
Reservation Options:
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Also Known As:
Conrad Hong Kong Hotel Hong Kong
Hong Kong Conrad
Hotel Style:
#16 Family Hotel in Hong Kong
#18 Romantic Hotel in Hong Kong
#19 Business Hotel in Hong Kong
#20 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Conrad Hong Kong staff and other travellers.
14 questions
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See all questions (14)

Questions? Get answers from Conrad Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best Views would be of the Mountain View”
 of 5 bubbles jackdB3722AN, 6 Dec 2016 | Read review
“Harbor view undoubtedly is the best, but hill view not bad.”
 of 5 bubbles Worlds_of_Wonder, 1 Dec 2016 | Read review
“harbor view room on higher floor”
 of 5 bubbles JamesBondLosAngeles, 27 Nov 2016 | Read review
“rooms starting on the 53d floor - harbour side”
 of 5 bubbles arthurhd, 20 Nov 2016 | Read review
“All the rooms and suites in front are beautiful but once I had a suite at the back that wasn't bad at all.”
 of 5 bubbles Hotskirt, 16 Nov 2016 | Read review
5 of 5
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