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Eaton, Hong Kong

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#78 of 701 Hotels in Hong Kong
Certificate of Excellence
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Eaton, Hong Kong
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3,467 Reviews from our TripAdvisor Community

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There are newer reviews for Eaton, Hong Kong
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Showing 2,976: English reviews
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 April 2014 via mobile

We booked a family room, spacious and well equipped. Definitely good value for money. Staff especially the concierge were professional and helpful. Only at check-in kept us waiting for more than half an hour without notification that the room was ready. Only flaw in the bathroom was the shower not being completely watertight, soaking the floor if not showering in... More 

Helpful?
Thank Glenn C
Adelaide, Australia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 April 2014

We stayed over Easter Holiday for a wk with family and friends. Friendly and helpful staff, speaking English well( hardly you can find people know English in Hong Kong). Very convenient location, one of the best spots for tourists, although you don't have the best view, specially for us as we saw just very old building in front of us.... More 

Helpful?
2 Thank Saman_set
perth
Level Contributor
51 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 25 April 2014

Husband and I stayed here and thought this was a good priced, boutique style hotel. The room we had was very small however, it was comfortable and clean. The location was great so close to the train, ferry and shops. I need to make a special mention to housekeeping, they were the most consistent in terms of making up the... More 

Helpful?
1 Thank shortyperth
Roseville, California
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 April 2014

Great hotel!!!! Concierge was very helpful in making sure we knew how to get around hong kong. Hotel offered great tours!! check in was at 3pm but we arrived early and the room was made available to us.

Helpful?
Thank Diana N
Adelaide, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 April 2014

Stayed in an E club room with breakfast and two hour / drinks nibbles in the evening included. Great service in all aspects of hotel, room with a view of bustling HK. Good choice of on site eateries.Well located a few minutes walk to MTR and markets. There is a free shuttle from the airport MTR to the hotel every... More 

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2 Thank GregnCarolM
Qld
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 24 April 2014

We stayed at the Eaton in a club room on the 12 the floor during early to mid April. Prior to leaving for Hong Kong we received welcome emails and were able to check in at the Club Lounge on level 1. Our room was clean and the staff were friendly and helpful. The free wifi in the room was... More 

Helpful?
Thank RandMQld
London, United Kingdom
Level Contributor
56 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 23 April 2014

This hotel was nice, lovely bar area, gorgeous pool and sun room...but our room was small, this was not a problem for us, when we arrived we were straight off the plane, it was late and it had been a long day, and as we only had 3 days in Hong Kong we were very busy and too tired to... More 

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1 Thank Fellulah
Melbourne, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 April 2014

We stayed at this hotel from April 8th for 4 nights and found it to be very clean, central to everything and the staff very friendly. After reading many reviews on this hotel , it was suggested to upgrade to E Club and the reviews were correct, Very worth while. This includes breakfast, and nibblies with drinks from 5:30pm until... More 

Helpful?
Thank JenKaye
Singapore, Singapore
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 April 2014

Booked 6 rooms for groups tour. 2 rooms were not ready at 3.45pm when check-in and waited till 5pm. Location is good but priced too high. Counter staff were no patient to listen to hotel guess when check in and out. Example: I asked for returned of my VISA deposit slip when check-out where no addition charges required, the answer... More 

Helpful?
Thank KHChia
Eaton H, Manager at Eaton, Hong Kong, responded to this review

Dear Guest, Thank you for posting your comments. We are sorry for the inconvenience caused by the room delay for your group upon check-in as well as not providing your credit card pre-authorisation slip customer copy when you have requested. We have shared your comments with our Front Office Manager to ensure briefing with our Front Desk staff to improve... More 

brisbane
Level Contributor
56 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 17 April 2014

We travel to Hong Kong quite a few times and normally stay at The Novotel but this time based on price but still the same location decided to give The Eaton a try. Overall we were very happy although we still had a few issues. We booked the Executive Floor rooms, as we do every time we stay as we... More 

Helpful?
1 Thank BrisbaneLizard

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Staying in Jordan / Yau Ma Tei

Neighbourhood Profile
Jordan / Yau Ma Tei
The Jordan and Yau Ma Tei neighbourhood is where you will find some of the more authentic areas of Hong Kong. Not as glamourous or busy as its neighbours Mong Kok to the north or Tsim Sha Tsui to the south, Yau Ma Tei is often mistakenly overlooked by visitors on their trips to Hong Kong. Exploring parts of this area makes you feel like you’ve been transported back in time. A large part of the neighbourhood draws from the rich history of Temple Street, stretching from Jordan to Yau Ma Tei, where a mix of dai pai dongs (outdoor restaurants), market stalls, fortune tellers and old karaoke bars bring out the history and culture of the area. The neighbourhood is a showcase of diversity – different ethnicities, cultures, and a mix of old and new.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Conveniently located in the very heart of Kowloon, Eaton, Hong Kong is only a few minutes' walk from Jordan MTR station. Look no further for some great complimentary activities including a daily Tai Chi Class, led by our Resident Tai Chi Master, and our exciting tours of the Jade and Temple Street markets as well as many other fascinating tourist hotspots. The rooftop swimming pool which is heated in winter, this place is a perfect spot to relax and sip a cool drink while our 24 hour Exert Fitness Centre provides you with extensive training equipment. The Hotel also offers a wide variety of dining options. With 4 restaurants and a bar including an extensive buffet restaurant, a traditional Cantonese restaurant, a chilled Japanese izakaya style restaurant, a coffee shop and an al fresco bar, you'll find something for everyone's tastes. You can also stay connected at Eaton, Hong Kong as all residents can enjoy complimentary hi-speed wifi for an unlimited number of devices. With a clever, modern design and a spirited "Can Do" attitude, Eaton, Hong Kong offers everything you need for a comfortable and enjoyable stay in this the most vibrant of Asian cities. ... more   less 

Additional Information about Eaton, Hong Kong

Address: 380 Nathan Road, Jordan, Kowloon, Hong Kong, China (Formerly Eaton Smart Hong Kong)
Region: China > Hong Kong > Jordan / Yau Ma Tei
Price Range: $165 - $416 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Eaton, Hong Kong 4*
Number of rooms: 465
Reservation Options:
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Also Known As:
Eaton Smart Hong Kong Hotel Hong Kong
Eaton Hong Kong
Eaton Hotel Hong Kong
Hong Kong Eaton Hotel
Eaton Hong Hotel Kong
Hotel Style:
#56 Family Hotel in Hong Kong
#64 Romantic Hotel in Hong Kong
#65 Business Hotel in Hong Kong
#71 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Eaton, Hong Kong staff and other travellers.
65 questions
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Questions? Get answers from Eaton, Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definitely book a Club room (when there is a discount)”
 of 5 bubbles Iluvtravel1001, 1 Dec 2016 | Read review
“Ask for a room change whern you arrive as they are still renovating”
 of 5 bubbles elegantpaula, 28 Nov 2016 | Read review
“Duluxe rooms are tiny and not suitable for any more than an overnight stop for a couple.”
 of 5 bubbles dfgraemedf, 23 Nov 2016 | Read review
“Club rooms are excellent value if you want included breakfast and happy hour refreshments.”
 of 5 bubbles X1564FSsuec, 22 Nov 2016 | Read review
“Rooms on upper floor levels have the best views”
 of 5 bubbles Momac45, 15 Nov 2016 | Read review
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